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Worksheets

Mock CBT Test

Total questions: 60

Worksheet time: 2hrs 0mins

Name
Class
Date
1.

The amount paid for insurance is the

a)

closing cost

b)

deductible

c)

assessed value

d)

premium

2.

VAT stands for ...

a)

Very Autocratic Triangle

b)

Value Added Tax

c)

Very Artistic Teacher

d)

Virtual Appliance technology

3.

Operational planning is for ____________ goals.

a)

Long-term

b)

Short-term

c)

does not follow time

d)

none of the above

4.

A compensation is _______________

a)

form of payment from an employer to an employee

b)

A percentage of the sales

c)

The combination of salary and fringe benefits an employer provides to an employee.

d)

A monetary compensation paid by an employer to an employee in exchange for work done.

5.

_____________ is used to track relevant business metrics

a)

Induction session

b)

Work hours

c)

KPI

d)

None of the above

6.

How to calculate employees holiday entitlement

a)

multiply the number of days a week they work by 5.6

b)

multiply the number of days a week they work by 6.5

c)

multiply the number of days a month they work by 5.6

d)

multiply the number of days a year they work by 5.6

7.

_____________are used to communicate with individuals outside of the office.

a)

Business letters

b)

Emails

c)

Instructions and procedures

d)

Manuals

8.

If you intended to inform a group of people about a specific issue you would normally use a _________.

a)

Memo

b)

Email

c)

Letter

d)

Flyer

9.

Procurements is

a)

The process of hiring people in the firm

b)

the sequence of scheduled activities that determines the duration of the project

c)

The process of finding and agreeing to terms, and acquiring goods, services, or works from an external source

d)

A chart that is developed as a production control tool

10.
1-      The final aim of negotiation is to: (SS 1.B)
a)
A)     reach an agreement
b)
B)      end a dispute
c)
C)      implement an agreement between two parties
d)
D)     win at all cost
11.
10-   How to resolve a deadlock in a negotiation? (SS 5, KLO 3.1)
a)
A)     demand that the other party accept your last position
b)
B)      start pointing out weaknesses resulting from the offeror's lack of diligence and competence
c)
C)      make the buyer’s position look unreasonable and foolish
d)
D)     new objective must be established
12.
14-   Agreement between two parties for exchanging goods and their rates is called: (KLO 1.1)
a)
A)     Politics
b)
B)      Negotiation
c)
C)      Conflicts management
d)
D)     Recourse Allocation
13.
22-   Essential difference between concession and compromise is: (KLO 2.6)
a)
A)     Compromise is the settlement of differences by arbitration or by consent reached by mutual concessions and concession occurs after defeat
b)
B)      They are the same
c)
C)      Concession require more people involved
d)
D)     None of the above
14.
25-   Personal insults and feather ruffling are considered: (KLO 2.3. A)
a)
A)     Interpersonal skills
b)
B)      Encouraging to a successful negotiation
c)
C)      Barrier to successful negotiation
d)
D)     Delaying tactics
15.

What role does insurance play in financial planning?

a)

It grows in value and appreciates over time

HI

b)

It helps build and maintain one's credit score

c)

It guarantees that income and assets are protected

d)

It helps cover day-to-day expenses

16.

____is the process of determining whether a business idea is viable. It is the primary evaluation of the business.

a)

Feasibility Analysis

b)

Business Plan

c)

Howard Plan

d)

None of the Above

17.

The financial plan presents ______ for the future of the business.

a)

finances

b)

studies

c)

trends

d)

forecasts

18.

all the policies, practices, and procedures used to develop the knowledge, skills, and competencies of staff are called …

a)

a. staff induction

b)

b. staff skills

c)

c. staff development

d)

d. staff performance

19.

Holiday entitlement is

a)

Unresolved issues

b)

Employment rights

c)

Work plan

d)

All of the above

20.

What role do auditors play in the running of a company

a)

Convening of all meetings

b)

Keeping all company records

c)

Reviewing and reporting on the company accounts

d)

concluding contracts on behalf of the company

21.

Which is a benefit of generating a Gantt chart for your stakeholders, sponsors and team members?

a)

Shows clarity of multiple tasks

b)

Identifies all the stakeholders and their requirements

c)

Lists risks and intended courses of action if these events occur

d)

Review all tasks

22.

............ is a range of providers and entities supporting the goals and objectives of an individual or company

a)

Lenders

b)

Sponsors

c)

Managament

d)

all of the above

23.

.......................documents that provide requirements, specifications, guidelines, or characteristics that can be used consistently to ensure that materials

a)

Risks associated

b)

quality standards

c)

Report Requirement

d)

All of the above

24.

...................is a preliminary bill of sale sent to buyers in advance of a shipment or delivery of goods and is not registered in the accounting books

a)

Receipt

b)

Invoice

c)

Proforma Invoice

d)

Bill

25.

Provides additional information or acknowledges sources for text in a document and that appears at the bottom of the page on which the note reference mark appears.

a)

Footnote

b)

Header

c)

Margins

d)

Citation

26.
35- “What part of my proposal gives you the most concern?” and “What else do you think I should know to help you get the product?” are type of negotiation questions that is considered: (KLO 3.2)
a)
A)     Close-ended questions
b)
B)      Leading Open-ended questions
c)
C)      Rhetorical questions
d)
D)     All of the above
27.
Which of the following best describes market segmentation?
a)
Dividing a large market into a smaller sub-market
b)
Selling goods for less than their production cost to maximise sales
c)
Maintaining long-term ties with customers to encourage repeat sales
d)
Identifying the consumer groups most likely to buy a business's products
28.
Which of the following best describes a target market?
a)
Close competitors of a business
b)
The people who buy a business's products
c)
Groups that do not buy a business's products
d)
The individuals at whom a business's marketing strategies are aimed
29.

Define Promotion.

a)

Any from of communication a business or organisation uses to inform, persuade, or remind.

b)

The number of different product lines a manufactures or sells

c)

The process of creating, growing, and manufacturing

30.
Intangible items that have monetary value and satisfy needs and wants
a)
Goods
b)
Services
c)
Marketing
d)
Tangible
31.
What is the purpose of product differentiation?
a)
To simplify pricing
b)
To target mass markets
c)
To minimise prodution
d)
To target individual market segments
32.

A fact about or characteristic of the product

a)

Feature

b)

Marketing

c)

Pricing

d)

Product

33.

The form of promotion that determines client needs and wants and responds through planned, personalized communication that influences purchase decisions and enhances future business opportunities

a)

Personal selling

b)

Feature

c)

Producers

d)

Publicity

34.

Promotional activities other than advertising, personal selling, and publicity that

stimulate customer purchases

a)

Sales Promotion

b)

Services

c)

Publicity

d)

Pricing

35.
A specific group of individuals that a web site is designed for is referred to as
a)
web users
b)
a target audience
c)
a SGI group
d)
a focus group
36.
What two components of site design have the greatest impact to site usability?
a)
proximity and alignment
b)
site structure and navigation
c)
font and font color
d)
graphics and videos
37.

This refers to the arrangement of elements on the page.

a)

purpose

b)

content

c)

layout

d)

footer

38.

Visual representation of the website's structure; blueprint of website

a)

Site Map

b)

Site Nap

c)

Web Map

d)

Web Nap

39.

What is a business plan?

a)

Written document that only outlines the business practices of the new business.

b)

Written document that describes the financial aspects of the business.

c)

Written document that only describes the ownership of the business.

d)

Written document that describes all the steps necessary for opening and operating a successful business.

40.

What does the R in SMART stand for?

a)

Responsible -a goal must allow you to take charge.

b)

Realistic - a goal must be realistic in how long it will take, and the steps taken to achieve it.

c)

Respectful - a goal must allow you to be kind and polite.

d)

Repeatable - you must be able to do the goal over and over again.

41.

What are stakeholders?

a)

Anybody who knows the name of the business

b)

Anybody who takes an interest in a business

c)

Anybody who works for the business

d)

Anybody who buys from the business

42.

What are the three major types of ownership?

a)

Franchise, Cooperative, Partnership

b)

Proprietorship, Partnership, Corporation

c)

Corporation, Franchise, Non-Profit

d)

LLC, S-Corp, Corporation

43.

A business started by someone who notices a need for a product or service is:

a)

Entrepreneurship

b)

Entrepreneur

c)

Entrepreneurial

d)

Small Business

44.

A business that operates on the Internet:

a)

dot.corp

b)

virtual business or dot.com

c)

entrepreneurship

d)

small business

45.

Many small businesses have an advantage over larger businesses because they are better able to ________.

a)

raise large amounts of financial capital

b)

mass produce products

c)

provide unique services to customers

d)

market their products

46.

A written document containing the nature of the business, goals, marketing plan, financial plan, and organizational plan is called a:

a)

Business plan

b)

Mission statement

c)

Procedure

d)

Standard

47.

Steps to creating a total quality management system include:

a)

Clarify Vision, Mission and Values

b)

Identify Critical Success Factors (CSF)

c)

Identify Key Customer Group and solicit Customer Feedback

d)

All of the above

48.

Cash float is the-

a)

cashier’s personal cash

b)

cash kept in the bank

c)

cash with the manager

d)

supplies of change kept in the cash box before the sales start

49.

Tender change means -

a)

the change given back to the customer

b)

cash taken for the product

c)

cash that is still in cash box

50.

Cash float must be

a)

Deducted from takings at the end of the day

b)

Added to takings at the end of the day

c)

Returned to the bank

51.

What is a Point of Sale?

a)

The physical location at which goods are sold to customers

b)

Any device or system used to record the transaction for the retailer.

c)

A computer-based POS which employs software to run the POS

d)

All of the above

52.

What is the main advantage for a retailer of using Electronic Funds Transfer at Point Of Sale (EFTPOS)?

a)

Provide options for payments.

b)

Perform sales trends analysis.

c)

Requires a physical visit to the store.

d)

Instant transfer to business account.

53.

Reconciliation is the process of-

a)

Verifying the recording of transactions to ensure that all transactions are complete, authorized, recorded and deposited timely.

b)

Informing the manager about all errors

c)

Signing off all incorrect records.

d)

Identifying all errors and entering the wrong data in the computer

54.

Another customer Y entered the minimarket and bought some grocery. When she checked out with Ali, the total amount was 156 SAR, she gave him 200 SAR. Ali is supposed to give her back? (Unit 28, klo1-1.j)

a)

44 SAR

b)

56 SAR

c)

50 SAR

d)

100 SAR

55.

Favorable balance of cashbook implies that:

a)

Credit balance of cashbook.

b)

Debit balance of cashbook

c)

Bank overdraft.

d)

Adjusted balance of cashbook.

56.

A cash deposit made by business appears on the bank statement as _______ balance.

a)

Debit

b)

Credit

c)

Expenses

d)

Liability

57.

Bank charges amounting to $5,000 was not entered in the cashbook. Identify the correct ‎adjustment in cashbook.

a)

Bank charges will be debited in cashbook.

b)

Bank charges will be added to cashbook balance.

c)

Bank charges will be credited in cashbook.

d)

Bank charges need no adjustment in cashbook.

58.

Cashbook with cash and discount column is mostly referred as:

a)

Simple cashbook

b)

Two-column cashbook

c)

Three-column cashbook

d)

Petty cashbook

59.

The primary objective of financial reporting is to provide information: (Unit 30- klo1-2b)

a)

About a firm's financing and investing activities.

b)

About a firm's economic resources and obligations.

c)

About a firm's product lines.

d)

Useful in predicting cash flows.

60.

The documents that set forth fundamental concepts on which financial accounting and reporting standards will be based are: (Unit 30- klo1-2b)

a)

Statements of Financial Accounting Standards.

b)

Statements of Financial Accounting Concepts.

c)

Accounting Principles Board Opinions.

d)

All of the above.