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Total questions: 62
Worksheet time: 31mins
Jayden and Gabriel are working on a project to improve their company's operations. Identify all HR activities they should focus on:
Employee Relations
Planning & Staffing
Sales & Marketing
Performance Management
Compensation & Benefits
Madison and Jayden are discussing how companies find new employees. Identify sources of recruiting:
Referrals
Social Networks
Job Fairs
Company Website
At the annual review meeting, G.. and Brian discussed the objectives of performance appraisals. All of the following are objectives of performance appraisal except to
provide employees with feedback on performance.
provide the organization with information on its development programs.
provide a basis for reward distribution.
train employees on how to improve their performance.
provide employees with information on what they need to do to improve their performance.
Jayden is starting a new project and needs to identify his resources. An example of a human resource is:
experience
money
Madison and Gabriel are planning a weekend trip. They have to decide between going to the beach or hiking in the mountains. In the decision-making process, a trade-off is:
an impulse decision
giving up one thing in return for another
Jayden made a decision to join a new club at school. How can Jayden determine that this decision was a good one?
The decision met Jayden's goals.
Jayden is now using all of his skills.
Lucas is interested in a career that involves planning, services for financial and investment planning, banking, insurance, and business financial management. Which career cluster should he focus on?
Finance
Architecture and Construction
Agriculture, Food, and Natural Resources
Arts, A/V Technology, and Communications
Janee is interested in a career that involves planning, organizing, directing, and evaluating business functions essential to efficient and productive business operations. She wants to know which cluster offers career opportunities in every sector of the economy.
Business Management & Administration
Finance
Arts, A/V Technology & Communications
When Madison's company sells a product to a customer, her company most likely has a __________.
supply chain
warehouse
physical location
customer database
Matthew and Gabriel are discussing the management of the movement of goods in their business class. What is this process called?
supplier management
logistics
supply chain
product relocation
Matthew needs to have enough _________ on hand to supply his customers what they want, when they want it — but he can't have too much __________ on hand or he will have paid (possibly) too much money out of pocket.
supply
cash
inventory
production
Madison functions as the voice of the customer at your company. What shipping method does your customer want? What size boxes do you need to pack your product in and how many units per pack?
logistics
sales and marketing
customer service
product acquisition
Madison is a team leader at her company. What management function involves motivating and encouraging an employee like Janee?
directing
organizing
planning
recruiting
In a school project, Madison is responsible for the directing function of management. A primary activity she focuses on is:
initiating action.
identifying skills.
establishing authority.
evaluating performance.
In a school project, Matthew and Jayden are working on organizing a charity event. They realize that directing is pervasive, which means that it:
runs continuously.
flows from the top down.
involves interpersonal communication.
happens at every level of the organization.
Brian is a manager looking to hire a new employee. Which question should he consider?
"What is the company's vision?"
"How should the workload be distributed?"
"How will the company compensate this worker?"
"What are the company's product quality standards?"
Madison and Lucas are conducting a workforce analysis to determine:
future human resources needs.
human resources that are available.
how many hours each job task takes to complete.
the number of staffing tasks each manager completes.
When Jayden and Janee are developing a human resources management strategy for their company, they:
set up an organizational structure.
hire as many recruiters as possible.
identify business goals and the best ways to achieve them.
determine how to bridge gaps between HR needs and available HR.
Lucas and Jayden are working on a project to expand their startup. Which management function involves identifying qualified candidates to perform the business’s work?
controlling
leading
persuading
staffing
Madison and Brian are organizing a recruitment drive for their club. The key to successful recruiting is:
negotiating job offers.
placing ads in local newspapers.
finding the right number of applicants.
selecting which applicants to interview.
During a discussion about the future of their company, Lucas and Janee were considering various factors. Which is an indicator that their human resources needs may change?
a stable economy
managerial opinion
a lack of competition
organizational growth
Madison and Jayden are working on a marketing project for their business class. They need to identify one of the 4 P's of Marketing. Which answer below is one of the 4 P's of Marketing?
Placement
Process
Plan
Pay
Lucas is walking down the street and buys a hot dog from a person selling food items. This person is an example of a __________.
vendor
producer
customer
supplier
Colton and Katelyn are tasked with planning a new project for their team. What is the first step they should take to ensure effective managerial planning?
Evaluate the quality of various processes
Use a systematic approach to establish objectives
Naaim and Madison are working on a project for their management class. Which is an element of the planning function of management?
Training employees
Setting goals
Matthew and Janee are considering career paths as a Process Improvement Specialist and Call Center Supervisor. These positions are within:
Business Analytics.
Operations Management.
Supply Chain Management.
Human Resources Management.
Which employee has a human resources management career?
Naaim is in charge of communicating with his business's suppliers.
Lucas supervises the storing and handling of his company's products.
Brian is in charge of orienting new employees and preparing them to do their jobs.
Jayden helps his company align business and IT goals to aid in business management decision-making.
Matthew and Janee are middle-level administrators at a company. They work to take broad company goals and make them more specific to their unit(s). What are these goals called?
Tactical Plans
Strategic Plans
Operational Plans
Management Plans
Matthew, Gabriel, and Chris are working on a project for their management class. What is the first step they should take for effective managerial planning?
Establish criteria to evaluate strategies.
Evaluate the quality of various processes.
Develop procedures for activity implementation.
Use a systematic approach to establish objectives.
When Naiim and Janee were setting up their startup, they realized that their goals should be:
Linked to punishments.
Specific and measurable.
Difficult and generally unattainable.
Set for every single aspect of the business.
When Gabriel's team at the company realized their marketing strategy wasn't achieving the expected results, what type of plan should they implement?
Communications
Contingency
Production
Strategic
During a team meeting, Vismar and Chasity are discussing the upcoming project. Which question should effective managerial planning answer?
"Who will do the work?"
What do we want to do?""
"Did we accomplish our goals?"
"How will we monitor the workforce?"
Gabriel and Amya are planning a school event. What are characteristics of their tactical planning?
Long-term and vague
Long-term and specific
Short-range and vague
Short-range and specific
Madison is responsible for carrying out the decisions of top-level management at her company. Her role includes being a plant manager, regional manager, or department head, and she is tasked with planning and controlling operations.
Top-level (Upper) Management
Middle-level Management
First-level Management
In a company where Jayden is the CEO, he is responsible for setting goals and planning for the future. Along with his team of top executives Ryan and Denasia, they make strategic decisions to guide the company forward. What level of management does Jayden belong to?
Top-level (Upper) Management
Middle-level Management
First-line (Supervisory) Manager
In a company, Brianna and Janee are often referred to as supervisory managers. They may also be called team leaders, coaches, supervisors, office managers, crew leaders, or unit coordinators.
Top-level (Upper) Management
Middle-level Management
First-line (Supervisory) Manager
Matthew is the manager of a tech startup. His role includes giving orders. Good leaders like Matthew must create a vision for the company, set standards, communicate with employees, provide guidance, and resolve conflict among workers.
Planning/Staffing
Controlling
Leading
Organizing
Naiim is a Construction Manager responsible for the execution of a construction project. Construction managers like Naiim must be available—often 24 hours a day—to deal with delays, bad weather, or emergencies at the jobsite.
TRUE
FALSE
Katelyn and Juan are tasked with organizing and overseeing administrative activities and systems to support and facilitate the smooth running of their school. What role are they fulfilling?
Funeral Director
Education Administrator
Health Service Manager
Hotel Manager
Lucas is responsible for managing and overseeing the personnel department within a company, organization or agency. What is his job title?
Human Resources (HR) Manager
Funeral Director
Hotel Manager
Loan Officer and Counselor
Gabriel and Janee are starting a new business and are discussing how to set up their company. What is the purpose of an organizational structure in their business?
To define the hierarchy, roles, and responsibilities within the organization.
To promote a relaxed work environment
To discourage teamwork and collaboration
To increase the cost of operations
Matthew and Gabriel are discussing how their company organizes its employees. Explain the difference between a functional and divisional organizational structure.
Functional organizational structure groups employees based on their specialized skills or functions, while divisional organizational structure groups employees based on products, services, or geographic locations.
Functional organizational structure groups employees based on their favorite color, while divisional organizational structure groups employees based on their favorite food.
Functional organizational structure groups employees based on their age, while divisional organizational structure groups employees based on their height.
Functional organizational structure groups employees based on their work experience, while divisional organizational structure groups employees based on their shoe size.
Katelyn and Ryan are working in a company that uses a matrix organizational structure. What are the advantages and disadvantages of this structure?
Advantages include inefficiency, lack of communication, and rigidity
Disadvantages include clear communication, adaptability, and efficient use of resources
Advantages include simplicity, clarity, and lack of power struggles
The advantages include better communication, flexibility, and efficient use of resources. The disadvantages include complexity, confusion, and potential power struggles.
How does Lucas, a manager at a tech company, establish control over the performance of his team members?
Setting clear expectations, providing regular feedback, and implementing performance evaluations
Micromanaging every task
Ignoring employee performance
Implementing a one-size-fits-all approach
Brianna and Jayden are starting a new business and need to plan their management strategy. Explain the process they should follow.
Ignoring the current situation and making decisions based on intuition
Hiring new employees and firing underperforming ones
Creating action plans without setting any goals
Setting goals, identifying resources, analyzing the current situation, developing strategies, and creating action plans to achieve the objectives.
Gabriel and Madison are working on developing a strategic plan for their startup. What are the key elements they should include in their strategic plan?
Financial reports, company history, product pricing, and employee benefits
Employee training and development, office supplies, customer service, and marketing strategy
Mission and vision statements, goals and objectives, SWOT analysis, action plans, and monitoring and evaluation
Social media presence, company logo, office location, and employee dress code
Brianna and Janee are setting up a new department in their company. The first task in their human resources management activity of staffing is:
recruiting.
determining need.
determining job descriptions.
screening and selecting applicants.
In a company where Brian and Janee work, the role of ethics in human resources management involves:
using resources wisely.
planning the hiring process.
treating all employees fairly.
organizing employees into groups.
Lucas is a human resources manager and is faced with a decision. Which is an example of an ethical dilemma he may encounter?
recruiting job candidates
promoting a qualified employee
developing an employee pay scale
hiring a friend or a family member
At the company where Janee and Brian work, it is important for employees to follow the rules of conduct established by management to:
prevent workplace conflict.
reduce the need for professional development.
maintain a consistent and fair work environment.
ensure that everyone is compensated the same way.
Which is an example of human resources management?
Marques prepares a press release to distribute the media.
Ja'Nyla explains the company's policies to a new employee during orientation.
Sha'myah speaks with a new vendor to establish sales terms and to place an order.
Katherine gathers sales information to develop a quarterly report for her supervisor.
A human resources department uses interactive computer simulations to
help employees learn how to do their jobs. For which purpose is the
department using this technology?
compliance
evaluation
hiring
training
Which is a compliance issue?
minimum wage
conflict mediation
carpool organization
performance management
Which question should a manager consider when hiring a new employee?
"What is the company's vision?"
"How should the workload be distributed?"
"How will the company compensate this worker?"
"What are the company's product quality standards?"
A workforce analysis assesses:
future human resources needs.
human resources that are available.
how many hours each job task takes the complete.
the number of staffing tasks each manager completes.
Which management function involves identifying qualified candidates to
perform the business’s work?
controlling
leading
persuading
staffing
If an employee continually fails to follow the firm’s rules of conduct, the firm is likely to:
develop quotas.
change its policies.
promote the person.
take disciplinary action.
Which is a benefit to businesses of orienting new employees?
provide data
increases profit
reduces turnover
eliminates training
Which scenario depits the directing function?
a CEO determines the company's goals
A manager hires six new staff members
A supervisor tells her team the tasks it needs to complete
A president figures out which staff members should report to him
What management function involves motivating and encouraging an employee?
directing
organizing
planning
recruiting
Which of the following is a purpose of an exit interview:
To gauge employee attitudes about social issues
To negotiate compensation and benefits
To gain constructive suggestions for improvement
To gather further insight into the competition
Which of the following workplace-related safety and health issues would most likely be
regulated by law:
Storage and disposal of chemicals
Weight-management programs
Smoking cessation support groups
Health education information sessions
