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Worksheets

Sales

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What is Sales ?

a)

Sales is just a conversation with an action taken during some point.

b)

Sales are activities related to selling or the number of goods or services sold in a given time period

c)

A sale is a transaction between two or more parties in which the buyer receives goods

2.

What are the 5 parts of our Sales process ?

a)

Introduction, Discovery, Troubleshooting, Overcoming, Objections, Close

b)

Introduction, Discovery, Selling, Overcoming Objections, Close

c)

Introduction, Discovery, Selling, Reactions, Close

d)

Introduction, Recovery, Selling, Overcoming Objections, Close

e)

Introduction, Discovery, Selling, Overcoming Objections, Open

3.

The purpose of the sales department is to sell goods and services in order to generate

a)

goods

b)

income

c)

cargo

d)

resources

4.

The most important skill needed when selling is

a)

patience

b)

writing

c)

communication

d)

reception

5.

Duties of the sales clerk are

a)

Filing Sales records

b)

Maintaining mailing lists

c)

Preparing wages & salaries

d)

collecting mails

6.

Which of the following are attributes of a sales clerk?

a)

smart

b)

able to use initiative

c)

attentive listening

d)

loyalty to company and product

7.

One function of the sales office is to maintain

(a)  

8.

What do you understand by the term budgeting?

4 lines
9.

List TWO types of sales documents.

4 lines
10.

What does the acronym POS stand for?

4 lines