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OB Chapter 1

Total questions: 39

Worksheet time: 30mins

Name
Class
Date
1.

The field of organizational behaviour is primarily concerned with ____.

a)

The behavior of individual and groups.

b)

How resources are effectively managed

c)

Control processess and interactions between organziations, external context.

d)

Both A and C

2.

OB's challenges and opportunities include all of the following except ___.

a)

offering specific insights to improve intepersonal and people skills

b)

helping us learnt to cope in a continues changing world

c)

facilitating the improvement of quality and employee productivity

d)

reinforcing the importance of traditional methods of management

3.

The study of what people do in an organization and how that behavior affects the performance of the organization.

a)

Psychology

b)

Antropology

c)

Sociology

d)

Organizational Behaviour

4.

The field of study that investigates the impact that individuals, groups and structure have on behavior within organizations, towards improving an organization's effectiveness.

a)

Organizational Citizenship

b)

Organizational Ownership

c)

Organizational Behaviour

d)

Organizational Management

5.

A feeling not necessarily supported by research is known as ____.

a)

conscience

b)

intuitive

c)

systematic study

d)

research

6.

Science that measure, explain and change the behavior of humans and other animals.

a)

Sociology

b)

Antropology

c)

Political Science

d)

Psychology

7.

It is a study of societies to learn about human beings and their activities. It helps to understand cultures and environment.

a)

Social Psycology

b)

Society Environment

c)

Anthropology

d)

Political Science

8.

It is a study to understand differences in fundamental values, attitudes and behavior between people in different countries and organizations.

a)

Social Psycology

b)

Society Environment

c)

Political Science

d)

Anthropology

9.

Study of people in relation to fellow human beings.

a)

Anthropology

b)

Social Psycology

c)

Sociology

d)

Psychology

10.

It contributes to understanding and changing attitudes, identifying communication patterns, building trust, study of group behavior, power, change and conflict.

a)

Social psychology

b)

Sociology

c)

Psychology

d)

Political Science

11.

It is a study blends psychology and sociology. It also focuses on the influence of people to one another.

a)

Political Science

b)

Sociology

c)

Political Science

d)

Social psychology

12.

Below are the challenges for Organizational Behavior EXCEPT:

a)

Stimulating innovation and change

b)

Empowering people

c)

Improving ethical behavior

d)

Reinforcing the traditional methods of management

13.

Organizational Behavior is concerns about ___.

a)

individual, people and environment

b)

individual, citizen and organization

c)

individual, group and structure

d)

individual, department and organization

14.

Which of the following is NOT a contributing dicipline of Organizational Behavior?

a)

Anthropology

b)

Psychology

c)

Physiology

d)

Sociology

15.

Organizational Behavior is the study of _____ in the organization.

a)

employees

b)

employer

c)

human

d)

human behavior

16.

Primary dependant variables in Organizational Behavior include ___.

a)

Job satisfaction

b)

Productivity

c)

Absenteeism

d)

All of the above

17.

Dependant variables is a response that is ____ by individual, group and organization system level.

a)

unaffected

b)

affected

c)

unchange

d)

not relate

18.

Organizational Behavior Model focuses on ____.

a)

Organizational level

b)

Individual and Group Level

c)

Organizational and Group level

d)

Individual, Group and Organizational level

19.

Which interrelated dimensions influencing behavior is TRUE?

a)

Working environment should satisfy individual needs as well as attainment of organizational goals.

b)

Understanding groups complements a knowledge of individual behavior.

c)

Organization structure, design and patterns of management have impact on behavior.

d)

All of the above.

20.

Emotions, moods, motivation, and perception is part of ____ processes in Organizational Behavior Model.

a)

individual level

b)

group level

c)

organizational level

d)

structure level

21.

Which of the following is the importance of Organizational Behavior?

a)

gives insight on how employees behave and perform in the workplace.

b)

It helps organization develop an understanding of the aspects that can motivate employees, increase their performance, and help organizations establish a strong and trusting relationship with their employees.

c)

Create a positive workplace culture:

d)

All of the above

22.

A field of study that investigates the impact that individuals, groups and structure have on behavior within organizations

a)

Organizational department

b)

Organizational commitment

c)

Organizational behaviour

d)

Organizational contribution

23.

Why some organizational offer great work environment at their office?

a)

Because they understand the OB effect

b)

Because they want their workers happy

c)

Because its a procedure

d)

To build strong relationship between workers and employee

24.

It also helps managers to understand work performance, job satisfaction, commitment , turnover, and organizational productivity activities such as performance evaluation, goal setting, job design and rewards system. This statement refers to _______

a)

Psychology

b)

Social Psychology

c)

Sociology

d)

Anthropology

25.

Which of the following is a potential consequence of NOT applying OB concepts effectively?

a)

Increased employee engagement

b)

Higher productivity

c)

Reduced organizational effectiveness

d)

Enhanced teamwork

26.

Some of OB’s challenges and opportunities include all the following except

a)

a. reinforcing the importance of traditional methods of management

b)

b. offering specific insights to improve interpersonal and people skills

c)

c. helping us learnt to cope in a continues changing world

d)

d. facilitating the improvement of quality and employee productivity

27.

What is organizational behavior?

a)

Organizational behavior is the study of how people behave within groups.

b)

Organizational behavior is the study of how individual customers, groups or organizations select, buy, use, and dispose ideas, goods, and services to satisfy their needs and wants.

c)

Organizational behavior is the study of how to manage the human capital of an organization and focus on implementing policies and processes.

d)

Organizational behavior is the study of how train people.

28.

A feeling not necessarily supported by research, something that people knows or considers from feeling rather than through conscious reasoning refers to

a)

systematic study

b)

intuition

29.

The study of changes of an individual behavior towards authority/power or something that he wants in a particular environment. This refers to

a)

Anthropology

b)

Political Science

30.

Which of the following disciplines is NOT considered to be a part of the ob field?

a)

sociology

b)

political science

c)

anthropology

d)

scientology

31.

In present context, challenges for OB are

a)

globalization

b)

employee expectations

c)

workforce diversity

d)

All of the above

32.

_____ are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations.

a)

Assistant

b)

Managers

c)

Apprentice

d)

Interns

33.

Jemah works as a manager at an environmental organization. She is currently working on a global warming project and decides what tasks related to creating awareness about the issue need to be done. In addition, she is also deciding which members of her team will work on engaging with the public and which will work on lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken on time. Which of the following categories of functions is Jemah undertaking?

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

34.

Leha works for a fashion house in Paris and is preparing for the company's upcoming line of winter clothing. She is currently researching online to know what is in vogue this season. In addition, she is also networking with contacts from the press and fashion magazine editors to understand the changing tastes of consumers. Which of the following roles is Leha playing according to Mintzberg's classification of managerial roles?

a)

Figurehead

b)

Leader

c)

symbol head

d)

Monitor

35.

Which of the following is true of technical skills?

a)

They can be learned only through formal education

b)

They encompass the ability to apply specialized knowledge.

c)

They are not required at all kinds of jobs.

d)

They are monopolized by professionals.

36.

Timah works as a sales manager at a telecom firm. The company has recently launched a new

product in the market. Her work in the next few weeks involves sharing knowledge about the product

with her team members. She will also need to inspire them to reach their sales targets, and clarify any

doubts about the new product. Which of the following roles is Timah playing?

a)

negotiator

b)

leader

c)

disseminator

d)

spokesperson

37.

According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to transmit

information received from outsiders or from other employees to members of the organization

a)

resource allocator

b)

spokesperson

c)

disseminator

d)

entrepreneur

38.

Faizal Tahir is currently working on a project to tackle climate change. During the project, he

needs to find different options to replace the use of non-renewable energy and check the feasibility of

different renewable energy options before choosing the most practical one. Which of the following skills

does Faizal Tahir primarily need to use for these tasks?

a)

human skills

b)

interpersonal skills

c)

conceptual skills

d)

communication skills

39.

According to Fred Luthans and his associates, managers which are involved in networking activities

are most likely to undertake which of the following?

a)

planning

b)

decision making

c)

controlling

d)

politicking