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WorksheetsCommunication Unit Review
Total questions: 25
Worksheet time: 14mins
Communication is defined as: the exchange of information, feelings, thoughts, or ideas.
True
False
When is it possible to NOT communicate.
When you are silent.
Sitting with your head down.
Standing in front of a door.
Never.
When is communication effective?
when the intended message matches the
message received
when the message sent is
understood by the intended person
when the message sent is overheard
by an unintended person
when the message sent matches the
message the receiver wanted to hear
What type of communication is self-talk or communicating with yourself?
Intrapersonal
Interpersonal
Group
Public
What type of communication is communicating between two or more people?
Intrapersonal
Interpersonal
Public
What type of communication is described below?
Sharing ideas orally to a large body or audience; can be formal or informal
intrapersonal
interpersonal
group
public
When the person receiving a message interprets it the same way the sender meant it, it is __________________ communication.
good
misunderstood
effective
confusing
What is the sharing of meaning using words?
Non-Verbal Communication
Verbal Communication
Interpersonal
Intrapersonal
What is communicating without using words?
Verbal Communication
Non-Verbal Communication
Active Listening
Sending a text message to someone is:
Verbal Communication
Non-Verbal Communication
Slamming your locker because you're angry is:
Verbal Communication
Non-Verbal Communication
Our facial expressions, tone of voice, movement, appearance, eye contact, gestures, and posture are called _____________________.
verbal communication
nonverbal communication
True or False?
Sometimes our body language can send a message that is different from what we meant to say.
True
False
T or F: Communication rarely goes wrong or is misunderstood.
True
False
What is one way to avoid a misunderstanding?
send the same verbal and nonverbal message
be specific
ask questions
all of the above
Which of the following are rules for good listening?
Talk over the other person
Make the talker uncomfortable
Remove or avoid distractions
All of the above
Which of the following scenarios shows someone using active listening?
Bobby tells Marsha that he wants to go to Paris. Marsha stares at the wall and doesn’t answer.
Alice and Carol are talking about the weather. Carol nods her head to show that she agrees with Alice about the rainy weather.
Mike is telling Jan about the movie he saw and she interrupts to tell him about the similar book that she read.
Which is a communication DON'T?
Speak loudly
Give appropriate feedback
Eye contact
Be open minded
Which is a communication DO?
Speak loudly
Laugh at people
Assume responsibility in dialogue
Blame
The most effective form of communication
passive
aggressive
passive-aggressive
assertive
Why is NOT okay to communicate aggressively?
People tend to respect you more.
It could cause you to lose friends, family, and jobs.
This communication style is the only accurate way
People always get the message when you are an aggressive person.
A person who has a tendency to give up, or give in without standing up for their rights and needs would be considered _____.
Aggressive
Assertive
Passive-Aggressive
Passive
Joe is mad at Bob but won't confront him directly. Instead, he spreads a rumor about Bob. What type of communication is this?
aggressive
passive
passive-aggressive
assertive
Using an "I" message helps the speaker to communicate in a calm and respectful way.
True
False
Which of these is an effective "I" statement?
Why don’t you ever listen to me?
You never listen to me, and that makes me feel sad.
When you don't hear me out, I feel like my words are not appreciated or valued.
When I talk and you don't listen, you make me really upset.
