WorksheetsGrade 12- Business Studies- Periodic Assessment 2 (Oct2020)
Total questions: 25
Worksheet time: 5hrs 3mins
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Sehaj is working as human resource manager in flora Ltd. He is assigned the work to find out the number and type of personnel available so that he could decide and recruit the required number of persons for each department Identify the concept involved.
(a) Recruitment
(b) all of these
(c) work force analysis
(d) work load analysis
Identify the concept
Promotion
Advertisement
Casual Callers
Employment Exchange
Identify the Concept (training Method)
Vestibule
apprenticeship
Internship
Case Study
Which of the following is the appropriate order of hierarchy of needs according to Abraham Maslow?
a) Safety Needs → Psychological needs → Affiliation needs → Esteem Needs → Self Actualisation needs
b) Psychological needs → Safety Needs → Affiliation needs → Esteem Needs → Self Actualisation needs
c) Affiliation needs → Safety Needs → Psychological needs → Esteem Needs → Self Actualisation needs
d) Psychological needs → Safety Needs → Esteem Needs → Affiliation needs → Self Actualisation needs
‘Superior guides his subordinates and clarifies their doubts in performing a task’. Which importance of directing is highlighted in the statement?
Directing helps to initiate action
Effective directing helps to bring stability and balance
Directing integrates employees efforts
Directing guides employees to fully realize their potential
Ms. Hafsa recently completed her Post-Graduate Diploma in Human Resource Management. A few months from now a large steel manufacturing company appointed her as its Human Resource Manager. As of now, the company employs 800 persons and has an expansion plan in hand which may require another 200 persons for various types of additional requirements. Ms. Neeta has been given complete charge of the company’s Human Resource Department.
a) Identify what problems foresee in her job along with steps she going to take to perform her job efficiently.
Possible problems faced could be Development of communication with employees and remuneration plans.
She will have to handle workers’ grievances and complaints and maintain labour relations. She will have to provide for social security and welfare of employee
Possible problems faced could be enhancing employees incentives and remuneration plans.
Ms. Hafsa will have to recruit and select those persons from outside the organisation. For this she will have to invite candidates to apply for the jobs through external sources of recruitment such s advertisements, placement agencies, recommendations of employees, etc. Then, Ms. Hafsa will have to arrange for various types of training (e.g. apprenticeship training, vestibule training, etc.) along with handling grievances of the employees to make them efficient.
Possible problems faced could be Employees motivation and remuneration plans.
Ms. Hafsa will have to arrange for various types of training to employees before recruitment (e.g. apprenticeship training, vestibule training, etc.) along with handling grievances of the employees to make them efficient.
Possible problems faced could be remuneration plan and leadership style.
Ms. Hafsa will have to plan new leadership plan . For this she will have to invite candidates to apply for the jobs through external sources of recruitment such s advertisements, placement agencies, recommendations of employees, etc. Then, Ms. Hafsa will have to arrange for various types of training (e.g. apprenticeship training, vestibule training, etc.) of the employees to make them efficient.
Selcan, Asma and Afra are the owners of a handicraft unit in the urban area of Moldova, which is involved in the manufacturing and marketing of traditional mats and (the traditional headgear).
They decided to shift this manufacturing unit to a rural area with an objective of reducing the cost and providing job opportunities to the locals.
They followed the functional structure in this organisation with a view to increasing managerial and operational efficiency.
They assessed and analysed the type and number of employees required, keeping in mind that they had to encourage the women, and the people with special needs belonging to the rural area.
State the next three steps that they will have to undertake, for obtaining a satisfied workforce for their handicraft unit.
Estimating manpower requirement, training & development, And Placement & orientation
Recruitment, Training & development, and Placement & orientation
Recruitment, Selection, and Placement & orientation
Training & development, Placement & orientation and Selection
The workers of Halima Ltd.’ are unable to work on new computerised machines imported by the company to fulfil the increased demand. Therefore, the workers are seeking extra guidance from the supervisor and the supervisor is overburdened with the frequent calls of workers.
Suggest how the supervisor, by increasing the skills and knowledge of workers, can make them handle their work independently.
By Motivating or Supervising or Communicating
By Recruitment or Vestibule training or Orientation
By Motivation or Vestibule training or Directing.
By Training of employees or Vestibule training or On the job training.
Your school has some vacancies of teachers. The eligible staff has been promoted to half of the posts. Suggest any three ways through which right type of people may be invited to fill up rest of the vacancies.
By external and internal sources of recruitment
By Internal sources of recruitment : Promotion, Transfer, Upgrading, Demotion etc.
By external sources of recruitment : Advertisements, Employment Exchange, Recommendations of existing staff
By Employment exchange, Retired employees, Outsourcing
How does motivation improve the efficiency of workers in an organisation ?
it improves efficiency by financial incentives only
it improves efficiency by financial incentives and non financial incentives
it improves efficiency by bonus, status, job enrichment etc.
it improves efficiency by profit sharing, benefits only
The quality of production is not as per standard. On investigation it was observed that most of the workers were not fully aware of proper operation of the machinery. What could be the way to improve the accuracy?
Vestibule training
Apprenticeship training
Internship training
Off-job training
ABC Ltd. Is not able to achieve its objective on analyzing, they found that employees were not given their best, so he decided to announce an incentive plain, which offers various incentives to employee workers at different level for achieving their target.
(i) Which element of directing is used by manager?
(ii) Suggest incentive suitable for:
1. Employees operating at lower level.
2. Employees operating at higher level.
(i) Supervision is missing.
(ii) (a) Lower level: offer promotion. (b) Higher level: offering bonus
(i) Communication is missing.
(ii) (a) Lower level: offer monetary incentives. (b) Higher level: non-monetary incentive
(i) Leadership is missing.
(ii) (a) Lower level: offer monetary incentives. (b) Higher level: non-monetary incentive
(i) Motivation is missing.
(ii) (a) Lower level: offer monetary incentives. (b) Higher level: non-monetary incentive
You are working at the middle level of management. Your superior, a top management personnel, sent a message for you which you received and well understood. Is the communication process complete? Give reason.
yes, the communication process is complete even without feedback is given to the superior.
Feedback includes all those actions of the receiver indicating that he has received and understood the message of sender so follow is needed no matter how is communication.
No, the communication process is not complete unless and until feedback is given to the superior.
No, the communication process is not complete unless and until sender send message.
ASIF was a supervisor at a ‘AM aata’ factory. The factory was producing 200 quintals of Aata every day. His job was to make sure that the work goes on smoothly and there was no interruption in production. He was a good leader who would give orders only after consulting his subordinates and work out the policies with the acceptance of the group.
Identify and describe the leadership style being adopted by Asif.
Laissez-faire Style of Leadership
Pace-setting Style of Leadership
Democratic Style of Leadership
Authoritative Style of Leadership
Mr.Arif is working as a Production Manager inAMG Ltd. His subordinates are mostly engineers and qualified technicians. As a manager, he is very strict, does not listen to any suggestions or feedbacks given by his subordinates. He expects them to following his instructions without any questions and does not allow them to give suggestions.
1) What leadership style does the manager follow?
2) State any one value being overlooked by him?
1)Democratic Style of Leadership
2) Value overlooked:
● Respect for other’s opinion ● Initiative
1)Free rien Style of Leadership
2) Value overlooked:
● Empathy● Initiative
1)Autocratic Style of Leadership
2) Value overlooked:
● Respect for other’s opinion ● Initiative
1)Authoritative Style Style of Leadership
2) Value overlooked:
● Care ● Initiative
From which source of recruitment do we get Badli or casual employee?
(a) Direct Recruitment
(b) Casual Callers
(c) Media Advertisement
(d) Employment Exchange
Every manager can direct his immediate subordinate and take instructions from his immediate boss. Identify the feature of directing.
Directing initiate action
It is a continuous process
Flows from top to bottom
Takes at every level of management
The communication network in which all subordinates under a supervisor communicate through supervisor only is:
a.Single Chain
b.Inverted-V
c.Wheel
d.Free flow
Name the style of leadership in which a leader gives orders and insists that they are obeyed.
a. Democratic leadership
b. laissez-faire leadership
c. Autocratic leadership
d. Participative leader
Trendz Industries provides free car, rent free home and medical allowance to Suresh (director of the company ). Discuss the incentive offered to Ramesh.
Productivity Linked wage Incentives
Bonus
Pay and allowances
Perquisites
