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SEM - Ch 5 Marketing Information Management

Total questions: 10

Worksheet time: 7mins

Name
Class
Date
1.

A set of procedures and methods used to collect, analyze, distribute, and store information

a)

marketing-information system

b)

marketing research

c)

market research

d)

data-driven procedures

2.

In-house staff researchers who work with external research agencies

a)

focus groups

b)

cohort

c)

sample

d)

client-side researchers

3.

Gathering information specifically focused on a single target market.

a)

data mining

b)

market research

c)

syndicated research

d)

convergence analytics

4.

A group of people who share certain characteristics

a)

cohort

b)

focus group

c)

sample

d)

customer's lifetime value

5.

Decisions based on data and analysis

a)

analytics

b)

data-driven decisions

c)

data interpretation

d)

marketing research

6.

The process of organizing data from multiple sources -

a)

algorithm

b)

syndicated research

c)

convergence analytics

d)

hard data

7.

When changes in a product are being considered, a business might -

a)

contact a sample of customers

b)

contact people who are current customers

c)

summarize suggestions from customers

d)

all the above

8.

The first step in marketing research involves -

a)

defining the problem

b)

analyzing current conditions

c)

collecting data

d)

none of the above

9.

The difference between marketing research and market research includes -

a)

marketing research is focused on a very specific target market

b)

marketing research involves a much broader scope

c)

market research can be applied to a number of marketing problems

d)

all of the above

10.

An ethical conflict in marketing research could involve -

a)

how a computer is used to record visits to websites

b)

having to choose between the research client and the research respondents' privacy

c)

giving clients the answers they want

d)

all of the above