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WorksheetsChapter 2 The Business Vision and Mission
Total questions: 20
Worksheet time: 15mins
All of the following are mentioned as places where vision and mission statements can often be
found EXCEPT
SEC reports.
annual reports.
customer service agreements.
supplier agreements.
business plans.
Which statement is TRUE?
Companies must choose between having a mission statement or a vision statement.
A company can't have a mission statement unless it has a vision statement.
A vision statement cannot be established until a company has developed its mission
statement
The vision statement should be established before the mission statement.
Companies are required by law to have both mission and vision statements.
Who is referred to as "the father of modem management"?
Cleland
Campbell
Drucker
McGinnis
Yeung
What is the first step in the comprehensive strategic-management model?
Developing Vision and mission statements
Performing external audits
Performing internal audits
Measuring and evaluating performance
Establishing long-term objectives
According to Drucker, a business' mission is the foundation for all of the following EXCEPT
priorities.
strategies.
plans.
employee wage rates.
work assignments.
In the process of developing a mission statement, it is important to involve
as few managers as possible.
as many managers as possible.
upper-level management only.
lower-level management only.
the board of directors only.
The process of developing a vision and mission statement often includes which of these as
the first activity?
Requesting that managers modify the current documents
Asking managers to read selected articles about vision and mission statements
Asking managers to prepare a vision statement for the organization
A brainstorming session on whether the organization should have only a vision statement
Merging several mission statements into one document
According to Drucker, what is the best time to ask "What do we want to become?" and
"What is our business?"
When a firm is in decline
When the firm is successful
When the firm is in financial trouble
When the firm is in legal trouble
When the firm encounters competition
Which group would be classified as stakeholders?
Governments
Creditors
Suppliers
Employees
All of the above
A good mission statement has
an employee orientation.
a customer orientation.
a shareholder orientation.
an environmental orientation.
a profit orientation.
The foundation for development of a comprehensive mission statement is provided by a clear
Vision.
True
False
If an organization chooses to have both a mission and a vision, the mission statement should
be established first.
True
False
An important question a mission statement should answer is, "What do we want to become?"
True
False
When developing a mission statement, it is usually advisable to involve as few managers as
possible.
True
False
A mission statement, is an enduring statement of purpose that distinguishes one organization
from other similar enterprises.
True
False
A small nonprofit organization would probably develop a vision statement but not a mission
statement.
True
False
In the widely used approach discussed in the textbook, the first step in the process of
developing a mission statement is to ask managers to state what they believe the organization's
mission should be.
True
False
According to Campbell and Yeung, the process of developing a mission statement should
create an "emotional bond" and "sense of mission" between the organization and its employees
True
False
Raising the question "What is our business" may cause a realization of fundamental
disagreement among individuals who have worked together for a long time and who think they
know each other.
True
False
Research has failed to find a positive relationship between mission statements and organizational performance.
True
False
