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Chapter 4: Identifying Types of Foodservice

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Foodservice is the business of making and serving prepared food and drink.

a)

True

b)

False

2.

Commercial foodservice businesses compete for ____________________.

a)

attention

b)

customers

c)

employees

d)

food

3.

In this type of restaurant, customers order food and pick it up at a counter or a drive-thru window.

a)

cafeterias

b)

Casual dining restaurant

c)

Fine dining restaurant

d)

Fast-food restaurant

4.

Cafeterias are common in schools and _____________________.

a)

Post offices

b)

Grocery stores

c)

Hospitals

d)

Bathrooms

5.

Fine dining restaurants emphasize high quality service, ingredients, decor and have high _______________.

a)

menu prices

b)

Ceilings

c)

Chairs

d)

Sinks

6.

Noncommercial food service is supported or subsidized by a host company or organization. These businesses are found in:

a)

basketball arenas, football stadiums, and baseball stadiums

b)

airports, train stations, and subways

c)

schools, prisons, the military, and health care facilities

d)

libraries, shopping centers, banks, and pharmacies

7.

What words describe someone who is practicing ethical behavior?

a)

liar, corrupt, evil, disgraceful

b)

fair, honest, respectful, law abiding citizen

c)

dishonest, immorality, indecency

d)

angry, mean, petty, bad

8.

One way of obtaining customer feedback is by having

a)

mystery shoppers

b)

guest comment cards

c)

managers speaking with guests

d)

all the above

9.

Menu planning is a function in foodservice.

a)

True

b)

False

10.

If you don't make ethical decisions, you could end up in

a)

love

b)

prison

c)

the basement

d)

the car