WorksheetsHTM321 Quiz
Total questions: 10
Worksheet time: 4mins
To the hotel, a guest charge means .....
an increase of the guest account and a debit
a decrease of the guest account and a debit
an increase of the guest account and a credit
a decrease of the guest account and a credit
can be either an increase or a decrease
When all the transactions and amounts of an account is correct, the account is ......
out of balance
on balance
in balance
to balance
into balance
To a hotel, a payment made by guest is ..........
a decrease of the account and a debit
a decrease of the account and a credit
an increase of the account and a credit
an increase of the account and a debit
an account balance
At settlement, a guest account to be returned to a (a) balance.
Which of the following is also a guest ledger? (can select more than 1)
Rooms ledger
Transient ledger
Front desk ledger
Front office ledger
City ledger
When a cash payment is made at a POS, a cash voucher must be used and submitted to Front Office.
The statement is true.
The statement is false.
It depends on the hotel's policy.
It depends on the guest.
Deferred payment transaction
A cash voucher
A charge voucher
An allowance voucher
A transfer voucher
A paid-out voucher
The guest refuses to settle his/her account because of a discrepancy in posting.
Bad check account
Disputed bill
House account
Skipper account
None of the above is the correct answer.
The chief purpose of front office audit is to verify for .......... of accounts.
accuracy
completeness
highest benefit
accuracy and completeness
accuracy, completeness and highest benefit
The report that shows that most important outcome of front office audit
(a)
