WorksheetsQuiz chapter 3
Total questions: 25
Worksheet time: 13mins
You are directed to study the actors close to the company that affect its ability to serve its customers-departments within the company, suppliers, marketing intermediaries, customer markets, competitors, and publics. What are you studying?
the macroenvironment
the microenvironment
the marketing environment
the demographic environment
the global environment
Which of the following demographic trends is likely the most responsible for the increasing number of people who telecommute?
the migration toward micropolitan and suburban areas
the move from rural to metropolitan areas
the increasing number of nontraditional households
the growing percentage of married couples who do not have children
the declining number of manufacturing workers
Currently,Moises is employed by a firm that conducts marketing research and creates ads for other companies that help them target and promote their products to the right markets. Who is Moises' employer?
a financial intermediary
a physical distribution firm
a marketing service agency
a reseller
a green marketer
A ________ is defined as any group that has an actual or potential interest in, or impact on, an organization's ability to achieve its objectives.
team
competitor
market
public
intermediary
A ________ is defined as any group that has an actual or potential interest in, or impact on, an organization's ability to achieve its objectives.
team
competitor
market
public
intermediary
Which of the following is NOT an example of the type of public that is part of a company's marketing environment?
financial
media
government
citizen-action
marketing department
Percy Original caters to a market of individuals and households that buys goods and services for personal consumption. Percy Original caters to a ________ market.
business
reseller
government
consumer
marketing intermediary
Which type of market buys goods and services for further processing or for use in the production process?
business
reseller
government
consumer
marketing intermediary
Rachel Patino works for a wholesale company called Distributors Unlimited. She is responsible for buying and selling goods at a profit to small retailers. What is her market?
ssing or for use in the production process?
business
reseller
government
consumer
marketing intermediary
Your marketing department is currently researching the size, density, location, age, and occupations of your target market. Which environment is being researched?
ssing or for use in the production process?
demographic
psychographic
economic
geographic
cultural
The three largest generational groups in America are the baby boomers, Generation Xers, and ________.
ssing or for use in the production process?
seniors
Millennials
teens
tweens
toddlers
Which of the following descriptions most accurately characterizes the baby boomers?
They are increasingly likely to retire early.
They are a shrinking market for new housing and home remodeling.
They are past their peak earning and spending years.
They hold 75% of the country's assets.
They are uninterested in adapting new technologies.
Which of the following descriptions most accurately characterizes the baby boomers?
They are increasingly likely to retire early.
They are a shrinking market for new housing and home remodeling.
They are past their peak earning and spending years.
They hold 75% of the country's assets.
They are uninterested in adapting new technologies.
Which of the following geographical areas has NOT seen a recent population increase?
micropolitan areas
suburbs
the West
the Northeast
the South
Which of the following groups of workers is projected to become smaller over the next ten years?
white collar workers
B) manufacturing workers
managers
telecommuters
professional workers
When the marketing manager Suzie Kwan discusses factors and forces outside marketing, such as political that affect marketing management's ability to build and maintain successful relationships with target customers, she is talking about the external marketing concept.
True
False
The microenvironment consists of larger societal forces that affect a company, such as demographic, economic, political, and cultural forces.
True
False
The macroenvironment consists of the factors close to the company that affect its ability to serve its customers, such as suppliers, customer markets, competitors, and publics.
True
False
Trudie Jones works for a distribution channel firm that helps several electronics companies find customers or make sales to them. Trudie works for a reseller.
True
False
Marketing research firms, advertising agencies, media firms, and marketing consulting firms are all referred to as marketing services agencies.
True
False
Marketing research firms, advertising agencies, media firms, and marketing consulting firms are all referred to as marketing services agencies.
True
False
Today's successful marketers recognize the importance of working with their intermediaries as channels through which they sell their products rather than as full-fledged partners.
True
False
Consumer organizations such as environmental and minority groups that may questions a company's marketing decisions are referred to as local publics.
True
False
A company markets wild and crazy games for teens to play at parties. This company's customer market is a business market.
True
False
The demographic environment is of major interest to marketers because it involves people, and people make up markets.
True
False
