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Quiz chapter 3

Total questions: 25

Worksheet time: 13mins

Name
Class
Date
1.

You are directed to study the actors close to the company that affect its ability to serve its customers-departments within the company, suppliers, marketing intermediaries, customer markets, competitors, and publics. What are you studying?

a)

the macroenvironment

b)

the microenvironment

c)

the marketing environment

d)

the demographic environment

e)

the global environment

2.

Which of the following demographic trends is likely the most responsible for the increasing number of people who telecommute?

a)

the migration toward micropolitan and suburban areas

b)

the move from rural to metropolitan areas

c)

the increasing number of nontraditional households

d)

the growing percentage of married couples who do not have children

e)

the declining number of manufacturing workers

3.

Currently,Moises is employed by a firm that conducts marketing research and creates ads for other companies that help them target and promote their products to the right markets. Who is Moises' employer?

a)

a financial intermediary

b)

a physical distribution firm

c)

a marketing service agency

d)

a reseller

e)

a green marketer

4.

A ________ is defined as any group that has an actual or potential interest in, or impact on, an organization's ability to achieve its objectives.

a)

team

b)

competitor

c)

market

d)

public

e)

intermediary

5.

A ________ is defined as any group that has an actual or potential interest in, or impact on, an organization's ability to achieve its objectives.

a)

team

b)

competitor

c)

market

d)

public

e)

intermediary

6.

Which of the following is NOT an example of the type of public that is part of a company's marketing environment?

a)

financial

b)

media

c)

government

d)

citizen-action

e)

marketing department

7.

Percy Original caters to a market of individuals and households that buys goods and services for personal consumption. Percy Original caters to a ________ market.

a)

business

b)

reseller

c)

government

d)

consumer

e)

marketing intermediary

8.

Which type of market buys goods and services for further processing or for use in the production process?

a)

business

b)

reseller

c)

government

d)

consumer

e)

marketing intermediary

9.

Rachel Patino works for a wholesale company called Distributors Unlimited. She is responsible for buying and selling goods at a profit to small retailers. What is her market?


ssing or for use in the production process?

a)

business

b)

reseller

c)

government

d)

consumer

e)

marketing intermediary

10.

Your marketing department is currently researching the size, density, location, age, and occupations of your target market. Which environment is being researched?


ssing or for use in the production process?

a)

demographic

b)

psychographic

c)

economic

d)

geographic

e)

cultural

11.

The three largest generational groups in America are the baby boomers, Generation Xers, and ________.


ssing or for use in the production process?

a)

seniors

b)

Millennials

c)

teens

d)

tweens

e)

toddlers

12.

Which of the following descriptions most accurately characterizes the baby boomers?

a)

They are increasingly likely to retire early.

b)

They are a shrinking market for new housing and home remodeling.

c)

They are past their peak earning and spending years.

d)

They hold 75% of the country's assets.

e)

They are uninterested in adapting new technologies.

13.

Which of the following descriptions most accurately characterizes the baby boomers?

a)

They are increasingly likely to retire early.

b)

They are a shrinking market for new housing and home remodeling.

c)

They are past their peak earning and spending years.

d)

They hold 75% of the country's assets.

e)

They are uninterested in adapting new technologies.

14.

Which of the following geographical areas has NOT seen a recent population increase?

a)

micropolitan areas

b)

suburbs

c)

the West

d)

the Northeast

e)

the South

15.

Which of the following groups of workers is projected to become smaller over the next ten years?

a)

white collar workers

b)

B) manufacturing workers

c)

managers

d)

telecommuters

e)

professional workers

16.

When the marketing manager Suzie Kwan discusses factors and forces outside marketing, such as political that affect marketing management's ability to build and maintain successful relationships with target customers, she is talking about the external marketing concept.

a)

True

b)

False

17.

The microenvironment consists of larger societal forces that affect a company, such as demographic, economic, political, and cultural forces.

a)

True

b)

False

18.

The macroenvironment consists of the factors close to the company that affect its ability to serve its customers, such as suppliers, customer markets, competitors, and publics.

a)

True

b)

False

19.

Trudie Jones works for a distribution channel firm that helps several electronics companies find customers or make sales to them. Trudie works for a reseller.

a)

True

b)

False

20.

Marketing research firms, advertising agencies, media firms, and marketing consulting firms are all referred to as marketing services agencies.

a)

True

b)

False

21.

Marketing research firms, advertising agencies, media firms, and marketing consulting firms are all referred to as marketing services agencies.

a)

True

b)

False

22.

Today's successful marketers recognize the importance of working with their intermediaries as channels through which they sell their products rather than as full-fledged partners.

a)

True

b)

False

23.

Consumer organizations such as environmental and minority groups that may questions a company's marketing decisions are referred to as local publics.

a)

True

b)

False

24.

A company markets wild and crazy games for teens to play at parties. This company's customer market is a business market.

a)

True

b)

False

25.

The demographic environment is of major interest to marketers because it involves people, and people make up markets.

a)

True

b)

False