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WorksheetsAIW - Salon Business
Total questions: 45
Worksheet time: 15mins
Name
Class
Date
1.
Location is the most important factor in:
a)
choosing a lawyer
b)
choosing a salon
c)
choosing a distributor
d)
opening a salon business
2.
A rental agreement is known as a:
a)
W-2
b)
loan
c)
lease
d)
waiver
3.
Which of the following business types is owned by the shareholders and formed under legal guidelines?
a)
franchise
b)
partnership
c)
corporation
d)
sole proprietorship
4.
The tax based on the profits (earnings) of a business is known as:
a)
sales tax
b)
payroll tax
c)
income tax
d)
operating tax
5.
A form of operation in which an initial purchase fee plus a monthly service charge is paid to the parent corporation is called a(n):
a)
entity
b)
franchise
c)
corporation
d)
partnership
6.
A personalized approach is also referred to as:
a)
staff synergy
b)
salon experience
c)
chairside manner
d)
shared accountability
7.
Which of the following concepts creates a harmonious and predictable environment?
a)
synergy
b)
ambiance
c)
chairside manner
d)
personalized approach
8.
Which of these descriptions is NOT a guideline to be used when creating a resumé?
a)
list awards
b)
show prior employment information
c)
provide at least eight pages of information
d)
write the resumé in a brief and concise manner
9.
The ideal salon arrangement has an efficient traffic pattern providing:
a)
a remote reception area
b)
80 square feet per salon professional
c)
the most steps for the client and salon professional to travel
d)
the least steps for the client and salon professional to travel
10.
Which of the following items must be reported as employee income?
a)
tips received by an employee
b)
money paid to vendors for products
c)
operating expenses paid by the salon
d)
change given to a client following payment
11.
All of the following items are important factors to research in the process of salon planning EXCEPT:
a)
location
b)
market need
c)
inaccessible parking
d)
cost of necessary improvements
12.
A collection of your creative work and documents to show potential clients or employers is called a:
a)
LinkedIn
b)
portfolio
c)
cover letter
d)
networking
13.
The type of business ownership in which two or more persons share all costs of opening, operating and maintaining the business is a:
a)
franchise
b)
partnership
c)
corporation
d)
sole proprietorship
14.
Which form of advertising involves sending postcards or flyers to prospective clients?
a)
direct mail advertising
b)
TV and radio advertising
c)
word-of-mouth advertising
d)
involvement in community affairs
15.
All of the following actions describe how to create a plan to achieve your goals EXCEPT:
a)
be specific
b)
consider your budget
c)
avoid alternate plans
d)
include alternate plans
16.
Placing aromatic soaps and lotions in restrooms is an example of which of the following principles?
a)
follow the law
b)
poor client service
c)
big things make a little difference
d)
little things make a big difference
17.
Which one of the following items is usually the largest expense in operating a salon?
a)
rent
b)
supplies
c)
advertisement
d)
salaries or commissions
18.
All of the following descriptions apply to an independent salon EXCEPT:
a)
may offer from 5-40 workstations
b)
owner makes all the decisions in terms of décor
c)
uses a set business plan provided by a parent company
d)
owner makes all the decisions in terms of pricing and services
19.
Before an interview begins, you might be asked to fill out a(n):
a)
resumé
b)
cover letter
c)
portfolio
d)
application
20.
All of the following statements are ways to demonstrate your personalized approach EXCEPT:
a)
securing your guest's valuables
b)
asking about important events in your guest's life
c)
chatting with other designers during a salon service
d)
responding to your guest's verbal and nonverbal expressions
21.
U.S. Social Security and Canadian Pension taxes are planned savings/retirement funds, and the money is collected by the:
a)
city council
b)
state government
c)
county government
d)
U.S. and Canadian governments
22.
Workers' Compensation Insurance is needed to protect the:
a)
salon
b)
inventory
c)
employee
d)
advertisers
23.
It is wise to keep all records of daily sales and services for:
a)
2-4 years
b)
5-7 years
c)
10 years
d)
6-14 years
24.
Paid holidays, bonuses and insurance are all examples of:
a)
assets
b)
liabilities
c)
job benefits
d)
job responsibilities
25.
A sole proprietorship is a business owned by:
a)
a franchise
b)
one person
c)
a corporation
d)
two or more people
26.
Procedures in the salon that ensure all products are accounted for is known as:
a)
budgeting
b)
scheduling
c)
advertising
d)
inventory control
27.
Insurance benefits might include all of the following types EXCEPT:
a)
car insurance
b)
life insurance
c)
health insurance
d)
accident insurance
28.
"Is this something I can commit to?" is a question that would be asked when determining if a goal is:<br />
a)
specific
b)
measureable
c)
achievable
d)
realistic
29.
What is considered the best form of advertising?
a)
television
b)
billboards
c)
pamphlets
d)
word-of-mouth
30.
Of the items listed below which one is NOT considered a benefit?
a)
salary
b)
sick days
c)
paid vacation
d)
paid holidays
31.
To be granted future loans, it is important to pay loans on time and avoid:
a)
taxes
b)
default
c)
insurance
d)
compensation
32.
A set income given to an employee on a weekly or monthly basis is known as:
a)
stock
b)
salary
c)
booth rent
d)
commission
33.
During a job interview it is very important to:
a)
tell a lot of stories
b)
stay calm and be yourself
c)
stretch the truth if necessary
d)
tell the interviewer whatever you think he or she wants to hear
34.
An efficient working space for each salon professional is:
a)
50-75 square feet
b)
120-150 square feet
c)
200-300 square feet
d)
Over 300 square feet
35.
Passion as a work principle can be described as:
a)
getting along co-workers
b)
not waiting to told what to do
c)
showing that you love what you do
d)
showing up on time and ready to work
36.
Which of the following statements describes what you should do if you are asked a question that seems discriminatory?
a)
give a false answer
b)
remain defiantly silent
c)
politely decline to answer
d)
answer the question truthfully
37.
Which type of insurance protects the salon owner from financial loss due to an employee’s negligence?
a)
premise
b)
malpractice
c)
Social Security
d)
product liability
38.
Which of the statements below represents a specific goal?
a)
I will get a job.
b)
I will very easily get a job.
c)
I will most likely get a job somewhere close to where I might live.
d)
I will get an entry-level position in a reputable salon after graduation.
39.
Offering an additional hair coloring service to the client who originally scheduled a haircut appointment is an example of:
a)
full book
b)
balancing
c)
upselling
d)
target marketing
40.
Which of the following terms refers to all money owed?
a)
assets
b)
liabilities
c)
net worth
d)
financial status
41.
When staff members take individual initiative to stay on top of things and to pay attention to detail, they are practicing which of the following skills?
a)
cooperation
b)
with-it-ness
c)
problem-solving
d)
conflict management
42.
When handling a phone call always:
a)
maintain self control
b)
match the client’s anger
c)
promote salon discounts
d)
speak louder than normal
43.
Compliance with all local, state/province and federal rules, regulations and laws is the responsibility of the:
a)
salon owner
b)
local authorities
c)
salon employees
d)
former building owner
44.
Net worth is calculated by subtracting liabilities from:
a)
assets
b)
student loans
c)
loan balances
d)
charge accounts
45.
Measurable goals will help you get organized and:
a)
track your progress
b)
force you to stretch
c)
stick with the status quo
d)
believe in what you can do
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