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Exam 2 Review

Total questions: 46

Worksheet time: 27mins

Name
Class
Date
1.

Public leaders serving as catalysts for the formation of public opinion are people who are knowledgeable and articulate about specific issues. These “influentials,” those whom other people seek out for advice, fit the profile of the following characteristics except ______.

a)

Being active in the community

b)

Having a college degree

c)

Earning a relatively high income

d)

Age around 40-55 years old

2.

___________ theory suggests that the media coverage sets the outline for public discussions.

a)

Media dependency

b)

Framing

c)

Focusing events

d)

Agenda setting

3.

A journalist writing a story on cyber bullying planned to take it to the news and talk shows on television. The journalist selected certain facts and chose her sources to write the story with. In addition, she suggested the theme and story’s focus to the producer of the news and talk shows. What theory did the journalist apply to convey the message?

a)

Media dependency

b)

Framing

c)

Agenda setting

d)

Conflict

4.

Reporters and editors depend on official spokespersons for information as a story breaks. Which theory suggests this phenomenon?

a)

Agenda setting theory

b)

Media dependency theory

c)

Conflict theory

d)

Framing theory

5.

Which theory believes that controversies help shape public opinion?

a)

Agenda setting theory

b)

Conflict theory

c)

Framing theory

d)

Media dependency theory

6.

______________ is a dialogue between points of view where public relations personnel use a variety of techniques to reach and guide their audiences to think a certain way.

a)

Persuasion

b)

Influence

c)

Argument

d)

Information

7.

In crisis responses, what is considered the most accommodative image restoration strategy?

a)

Differentiation

b)

Mortification

c)

Minimization

d)

Provocation

8.

___________ not only involves learning about public opinion about your organization but also suggests steps to improve it.

a)

Issues management

b)

Crisis management

c)

Reputation management

d)

Conflict management

9.

What is the final step of the issues management process?

a)

Implementation

b)

Evaluation

c)

Analysis

d)

Identification

10.

__________ form an excellent source of volunteers for social, health, and cultural organizations because they have time and often are looking for something to do.

a)

Baby boomers

b)

Seniors

c)

Teenagers

d)

Millennials

11.

Which segment of society typically exercises its influence by word-of-mouth?

a)

Women

b)

Teenagers

c)

Millennials

d)

Seniors

12.

__________ have the potential to breach an individual’s right to privacy.

a)

Rights of freelance writers

b)

Media inquiries about employees

c)

Copyright issues on the Internet

d)

Protection of trademarks

13.

What has caused the democratization of information around the world?

a)

The Internet

b)

Marketing communication

c)

Podcasts

d)

Multinational corporations

14.

A ________ is a combination of news releases, publicity photos, and video clips about a particular event or a product.

a)

media alert

b)

media kit

c)

pull quote

d)

mat alert

15.

A ________uses a short, bulleted format rather than long paragraphs.

a)

news alert

b)

mat release

c)

media alert

d)

press release

16.

Via email, a public relations firm asked a journalist to write a feature column on a new product to be launched by its client. Since the journalist had no prior contact with the firm, she deleted the email without even reading it. What guideline for pitching by email should the PR team have followed?

a)

Use a succinct subject line

b)

Establish a relationship

c)

Send a blast email

d)

Include attachments

17.

The ___________ of audio news releases differentiates them from online news releases.

a)

writing style

b)

guidelines

c)

formatting rule

d)

content

18.

In which PR technique can a spokesperson be interviewed by multiple stations at separate times?

a)

Internet media tour

b)

Social media tour

c)

Digital media tour

d)

Satellite media tour

19.

___________ placement is a logical extension of product placements, but for the public good instead of sales.

a)

Issue

b)

Guest

c)

Media-sponsored

d)

Pitch

20.

Individuals who want to work in ________ must have a thorough knowledge of finance.

a)

investor relations

b)

employee relations

c)

environmental relations

d)

media relations

21.

An organization decided to give 30% of its annual turnover to various charitable organizations. Why did the organization take such a step?

a)

To improve environmental relations

b)

To improve corporate philanthropy

c)

To improve media relations

d)

To improve customer relations

22.

A mobile company is launching a new cellular phone. The PR director places advertisements in various newspapers and websites to garner publicity, and sponsors a “Call your Mom” event on college campuses to let students call their moms on Mother’s Day using the new phone. Which type of communication channel is the PR director using?

a)

Marketing communications

b)

Environmental communications

c)

Media communications

d)

Corporate communications

23.

Which method helps travel executives give suggestions when they are invited for an inspection visit?

a)

Destination marketing

b)

Promotional campaign

c)

Familiarization trip

d)

Advertising strategy

24.

Who are considered to be the most important component of the entertainment and sports industries?

a)

Celebrities

b)

Administrators

c)

Backroom staff

d)

Audiences

25.

Barry was appointed as a public relations specialist on the production set by the makers of an animated movie. He was asked to churn out a constant stream of stories about the movie for the general and trade press. He was also asked to play host to any journalists or reporters who visited the set. What process is Barry asked to carry out?

a)

Word of mouth

b)

Hype

c)

Drip-by-drip

d)

Buzz

26.

Which American president’s presentations sometimes tended to be a little too verbose and intellectual?

a)

Ronald Reagan

b)

Bill Clinton

c)

Barack Obama

d)

George W. Bush

27.

Cities employ ________ to disseminate news and data from numerous municipal departments.

a)

business executives

b)

information specialists

c)

public relations professionals

d)

communication specialists

28.

A conservation organization conducted several negotiations with the government to prevent the dissemination of mercury in several food products. Since the negotiations with lawmakers were unsuccessful, the organization went public by preparing a press release and using its website, social media, and email to promote its cause. The term used to define the organization’s approach is ________ lobbying.

a)

direct

b)

grassroots

c)

aggressive

d)

federal

29.

Why do government relations specialists, who work for corporations, cooperate with the government on projects of mutual benefit?

a)

To retain professionals to organize fund-raising activities

b)

To motivate employees to participate in the political process

c)

To worry about long term effects of propaganda campaigns

d)

To enable a company to plan ahead and lobby, if necessary, to support proposed legislation that can help their organization’s goals

30.

____________ is the most important skill in politics.

a)

Leadership

b)

Reading

c)

Writing

d)

Listening

31.

Members of a political party started formulating strategies, preparing speeches, and appointing professionals to raise funds from various sources at the start of 2007. The team included communication consultants, graphic experts, web masters, and pollsters. What process is the political party carrying out?

a)

Bond floatation

b)

News production

c)

Media relations

d)

Election campaign

32.

Ell is a PR person in a political party. Their job is to work with journalists and respond to their questions about the party. Which role of public relations are they playing?

a)

Employee relations

b)

Media relations

c)

Community relations

d)

Financial relations

33.

A political party releases a photograph of the participant running for office, and rallies are conducted to promote awareness about the candidate. Which mode of public relations is illustrated in this scenario?

a)

Press publicity

b)

Media relations

c)

Public information

d)

Employee relations

34.

Which country has the second largest national economy in the world?

a)

China

b)

India

c)

Brazil

d)

Indonesia

35.

Most European countries have a bent toward___________.

a)

power distance

b)

individualism

c)

uncertainty avoidance

d)

masculinity/femininity

36.

What is the relevant term used to describe the public relations department of a for-profit organization?

a)

Advertising communications

b)

Marketing communications

c)

Corporate communications

d)

Chief communications

37.

For the grand opening of Chili-Cheese restaurant, the manager wants to do something different. So, he adopts a gold theme for the opening night reception, and gets gold flowers, gold curtains, and models coated with gold paint to serve as living mannequins. This all attracts a lot of customers. What was the manager trying to do?

a)

Maintain customer communication

b)

Maintain employee communication

c)

Maintain marketing communication

d)

Maintain media communication

38.

Jason is a PR professional at an advertising agency. He develops communication strategies, provides policy decision-making processes, and cooperates with a wide range of stakeholders to achieve common goals of the agency. Which type of role is Jason playing?

a)

Financial relations

b)

Public affairs

c)

Corporate affairs

d)

Community relations

39.

When certain religious organizations are at loggerheads with groups advocating secular values, the two parties are said to be in________.

a)

competition

b)

conflict

c)

contradiction

d)

cooperation

40.

Which types of organizations provide childcare and are generally licensed or regulated by state and federal agencies?

a)

Health care

b)

Cultural

c)

Advocacy

d)

Educational

41.

Which types of nonprofit organizations have a dual role of service and advocacy rooted in a sense of social purpose and the betterment of society as a whole?

a)

Health

b)

Social service

c)

Membership

d)

Educational

42.

Which public relations tactic do social service organizations use when they file suits seeking favorable court rulings for their projects?

a)

Lobbying

b)

Mass demonstration

c)

Litigation

d)

Boycott

43.

In their PR Shorts videos, Jonathan Graffeo and Dr. Cynthia Nichols both gave career advice to be careful about _______.

a)

Your social media use

b)

Proofreading your resume

c)

Connecting with strangers on LinkedIn

d)

Your attire during job interviews

44.

In his PR Shorts video, André Taylor shared stories about how he made a difference through his work with Alabama Gas in what area of PR?

a)

Lobbying

b)

Customer Service

c)

Community Relations

d)

Media Relations

45.

In his PR Shorts video, Scott McBride was the Chief of Media for which branch of the military?

a)

Navy

b)

Coast Guard

c)

Army

d)

National Guard

46.

In her PR Shorts video, Gloria Huang shared the importance of her work in federal government social media during what type of events?

a)

Elections

b)

Tax season

c)

Flu season

d)

Disasters