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WorksheetsExam 2 Review
Total questions: 46
Worksheet time: 27mins
Public leaders serving as catalysts for the formation of public opinion are people who are knowledgeable and articulate about specific issues. These “influentials,” those whom other people seek out for advice, fit the profile of the following characteristics except ______.
Being active in the community
Having a college degree
Earning a relatively high income
Age around 40-55 years old
___________ theory suggests that the media coverage sets the outline for public discussions.
Media dependency
Framing
Focusing events
Agenda setting
A journalist writing a story on cyber bullying planned to take it to the news and talk shows on television. The journalist selected certain facts and chose her sources to write the story with. In addition, she suggested the theme and story’s focus to the producer of the news and talk shows. What theory did the journalist apply to convey the message?
Media dependency
Framing
Agenda setting
Conflict
Reporters and editors depend on official spokespersons for information as a story breaks. Which theory suggests this phenomenon?
Agenda setting theory
Media dependency theory
Conflict theory
Framing theory
Which theory believes that controversies help shape public opinion?
Agenda setting theory
Conflict theory
Framing theory
Media dependency theory
______________ is a dialogue between points of view where public relations personnel use a variety of techniques to reach and guide their audiences to think a certain way.
Persuasion
Influence
Argument
Information
In crisis responses, what is considered the most accommodative image restoration strategy?
Differentiation
Mortification
Minimization
Provocation
___________ not only involves learning about public opinion about your organization but also suggests steps to improve it.
Issues management
Crisis management
Reputation management
Conflict management
What is the final step of the issues management process?
Implementation
Evaluation
Analysis
Identification
__________ form an excellent source of volunteers for social, health, and cultural organizations because they have time and often are looking for something to do.
Baby boomers
Seniors
Teenagers
Millennials
Which segment of society typically exercises its influence by word-of-mouth?
Women
Teenagers
Millennials
Seniors
__________ have the potential to breach an individual’s right to privacy.
Rights of freelance writers
Media inquiries about employees
Copyright issues on the Internet
Protection of trademarks
What has caused the democratization of information around the world?
The Internet
Marketing communication
Podcasts
Multinational corporations
A ________ is a combination of news releases, publicity photos, and video clips about a particular event or a product.
media alert
media kit
pull quote
mat alert
A ________uses a short, bulleted format rather than long paragraphs.
news alert
mat release
media alert
press release
Via email, a public relations firm asked a journalist to write a feature column on a new product to be launched by its client. Since the journalist had no prior contact with the firm, she deleted the email without even reading it. What guideline for pitching by email should the PR team have followed?
Use a succinct subject line
Establish a relationship
Send a blast email
Include attachments
The ___________ of audio news releases differentiates them from online news releases.
writing style
guidelines
formatting rule
content
In which PR technique can a spokesperson be interviewed by multiple stations at separate times?
Internet media tour
Social media tour
Digital media tour
Satellite media tour
___________ placement is a logical extension of product placements, but for the public good instead of sales.
Issue
Guest
Media-sponsored
Pitch
Individuals who want to work in ________ must have a thorough knowledge of finance.
investor relations
employee relations
environmental relations
media relations
An organization decided to give 30% of its annual turnover to various charitable organizations. Why did the organization take such a step?
To improve environmental relations
To improve corporate philanthropy
To improve media relations
To improve customer relations
A mobile company is launching a new cellular phone. The PR director places advertisements in various newspapers and websites to garner publicity, and sponsors a “Call your Mom” event on college campuses to let students call their moms on Mother’s Day using the new phone. Which type of communication channel is the PR director using?
Marketing communications
Environmental communications
Media communications
Corporate communications
Which method helps travel executives give suggestions when they are invited for an inspection visit?
Destination marketing
Promotional campaign
Familiarization trip
Advertising strategy
Who are considered to be the most important component of the entertainment and sports industries?
Celebrities
Administrators
Backroom staff
Audiences
Barry was appointed as a public relations specialist on the production set by the makers of an animated movie. He was asked to churn out a constant stream of stories about the movie for the general and trade press. He was also asked to play host to any journalists or reporters who visited the set. What process is Barry asked to carry out?
Word of mouth
Hype
Drip-by-drip
Buzz
Which American president’s presentations sometimes tended to be a little too verbose and intellectual?
Ronald Reagan
Bill Clinton
Barack Obama
George W. Bush
Cities employ ________ to disseminate news and data from numerous municipal departments.
business executives
information specialists
public relations professionals
communication specialists
A conservation organization conducted several negotiations with the government to prevent the dissemination of mercury in several food products. Since the negotiations with lawmakers were unsuccessful, the organization went public by preparing a press release and using its website, social media, and email to promote its cause. The term used to define the organization’s approach is ________ lobbying.
direct
grassroots
aggressive
federal
Why do government relations specialists, who work for corporations, cooperate with the government on projects of mutual benefit?
To retain professionals to organize fund-raising activities
To motivate employees to participate in the political process
To worry about long term effects of propaganda campaigns
To enable a company to plan ahead and lobby, if necessary, to support proposed legislation that can help their organization’s goals
____________ is the most important skill in politics.
Leadership
Reading
Writing
Listening
Members of a political party started formulating strategies, preparing speeches, and appointing professionals to raise funds from various sources at the start of 2007. The team included communication consultants, graphic experts, web masters, and pollsters. What process is the political party carrying out?
Bond floatation
News production
Media relations
Election campaign
Ell is a PR person in a political party. Their job is to work with journalists and respond to their questions about the party. Which role of public relations are they playing?
Employee relations
Media relations
Community relations
Financial relations
A political party releases a photograph of the participant running for office, and rallies are conducted to promote awareness about the candidate. Which mode of public relations is illustrated in this scenario?
Press publicity
Media relations
Public information
Employee relations
Which country has the second largest national economy in the world?
China
India
Brazil
Indonesia
Most European countries have a bent toward___________.
power distance
individualism
uncertainty avoidance
masculinity/femininity
What is the relevant term used to describe the public relations department of a for-profit organization?
Advertising communications
Marketing communications
Corporate communications
Chief communications
For the grand opening of Chili-Cheese restaurant, the manager wants to do something different. So, he adopts a gold theme for the opening night reception, and gets gold flowers, gold curtains, and models coated with gold paint to serve as living mannequins. This all attracts a lot of customers. What was the manager trying to do?
Maintain customer communication
Maintain employee communication
Maintain marketing communication
Maintain media communication
Jason is a PR professional at an advertising agency. He develops communication strategies, provides policy decision-making processes, and cooperates with a wide range of stakeholders to achieve common goals of the agency. Which type of role is Jason playing?
Financial relations
Public affairs
Corporate affairs
Community relations
When certain religious organizations are at loggerheads with groups advocating secular values, the two parties are said to be in________.
competition
conflict
contradiction
cooperation
Which types of organizations provide childcare and are generally licensed or regulated by state and federal agencies?
Health care
Cultural
Advocacy
Educational
Which types of nonprofit organizations have a dual role of service and advocacy rooted in a sense of social purpose and the betterment of society as a whole?
Health
Social service
Membership
Educational
Which public relations tactic do social service organizations use when they file suits seeking favorable court rulings for their projects?
Lobbying
Mass demonstration
Litigation
Boycott
In their PR Shorts videos, Jonathan Graffeo and Dr. Cynthia Nichols both gave career advice to be careful about _______.
Your social media use
Proofreading your resume
Connecting with strangers on LinkedIn
Your attire during job interviews
In his PR Shorts video, André Taylor shared stories about how he made a difference through his work with Alabama Gas in what area of PR?
Lobbying
Customer Service
Community Relations
Media Relations
In his PR Shorts video, Scott McBride was the Chief of Media for which branch of the military?
Navy
Coast Guard
Army
National Guard
In her PR Shorts video, Gloria Huang shared the importance of her work in federal government social media during what type of events?
Elections
Tax season
Flu season
Disasters
