WorksheetsCYK - Streaming Services
Total questions: 11
Worksheet time: 8mins
Can customers download games from the Google Play Store and enjoy Netflix from their AT&T TV device?. (Yes or No)
Yes
No
AT&T customers who have HBO Max with their service can access HBO Max (select all that apply):
Via a web browser at hbomax.com
Download the HBO Max app via hbomax.com
Apple or Google Play app stores
Via myAT&T app
Download the HBO Max app via att.com or hbo.com
AT&T TV is limited to how many concurrent streams?
20 streams
4 streams
3 streams
5 streams
AT&T TV programming packages include (select all that apply):
premium sports channels
regional sports networks (RSNs)
free pay-per-view/VOD movies
local channels
Currently, AT&T TV offers a little something for everyone with _____ different packages
Four
Six
Five
Eleven
Customers can use a variety of devices to enjoy AT&T TV including (select all that apply):
Roku Connected TV Devices
DIRECTV Receivers
Connected TV devices
AT&T TV devices
U-verse devices
For optimal viewing on 3 concurrent streams, what is the recommended minimum speed for AT&T TV?
72 Mbps (24 Mbps/stream)
48 Mbps (16 Mbps/stream)
96 Mbps (32 Mbps/stream
24 Mbps (8 Mbps/stream)
If the customer has AT&T Internet service with ______or higher, OPUS will validate that they meet the minimum speed requirement when migrating to AT&T TV.
32 Mbps
18 Mbps
12 Mbps
24 Mbps
What is HBO Max?
A streaming experience featuring all of AT&T TV, together with the greatest collection of Video on Demand (VOD) content.
A streaming experience featuring all of HBO, together with the greatest collection of movies, shows, and Max Originals.
A paid streaming experience for people who cannot get HBO.
A free, on-demand streaming experience for HBO subscribers.
What should you do if a customer would like to migrate from DIRECTV to AT&T TV?
You will refer to a coach to assist the customer with their request. to migrate from DIRECTV to AT&T TV.
You will use OPUS to assist a customer who would like to migrate from DIRECTV to AT&T TV.
You will use Telegence to assist a customer who would like to migrate from DIRECTV to AT&T TV.You will use RIO to assist a customer who would like to migrate from DIRECTV to AT&T TV.
Which of the following features addresses the value of HBO Max?
Oscars and Emmys and Golden Globes oh my
HBO Max has approximately 10,000 hours of exceptional content available. Stuff you want to see. No fluff or filler.
AT&T customers with eligible TV, wireless and Internet plans & packages get access to HBO Max at no extra charge.
HBO Max has the quality you expect and consistently get from HBO.
