WorksheetsPRE TEST FOR PROP CSR
Total questions: 15
Worksheet time: 8mins
Who is a CSR?
Customer Sales Representative
Customer Service Representative
Call Centre Representative
None of them
2. Area Survey is done for
Finding new area
Finding new branch office
Finding new Regional Office
New Customer Sourcing
3. To whom does a CSR report?
Branch Quality Head
Area Manager
Branch Head
Both BQH and BH
Full form of CGT is
Centre Gravity Training
Customer Group Training
Compulsory Group Training
Customer Group Task
Name of our organisation is
Arohan Finance Services
Arohan Financial Services Pvt.Ltd.
Arohan Financial Services Ltd.
Arohan
Our Head Office is located at
Kolkata
Bhubaneswar
Delhi
Bengaluru
Which one is maintained for staff attendance in Branch?
Attendance register
BAR
CAR
Adrenaline
Which is not a Microfonance company?
Arohan
SKS
Vaya
Colgate Palmolive
Arohan is what type of organisation ?
Bank
Non-Banking
NBFC + MFI
Consumer Durable
What is the full form RBI?
Retail Bank of India
Rural Bank of India
Regional Bank of India
Reserve Bank of India
Full form of OD is
Outdoor
Over Due
On Duty
Over Days
What is the work Responsibility of CSR ?
Customer Sourcing & Assessment
Credit Disbursement
Cash and Portfolio Management
All of the Above
Which KYC is mandatory for Loan process
Voter ID Card
Ration Card
PAN Card
Aadhar Card
What is the full form of JLG?
Joint Liability Group
Join Level Group
Joining Loan Group
Joint Loan Group
What should be the purpose of borrowing loan for a customer ?
Personal Purpose
Business purpose
To invest for their day to day expenditure
All of the above
