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WorksheetsHOC2013 Business Letter Practice
Total questions: 20
Worksheet time: 23mins
Business letter is a letter written from one ____________ to another, or to a __________, or a customer to a business.
business, client
individual, client
company, company
organization, individual
Despite the technology that we have, we are still using letter to communicate. Why? (tick the correct answers)
relevant
taken more seriously
easy format
to apologize
permanent record
The followings are purposes of writing a business letter EXCEPT:
to inform
to ask
to reply
to place comments
to build rapport
The followings reasons are true for writing a business letter EXCEPT (you may tick more than 1)
to help make decisions
to maintain productive relationship
to start a business
to broaden market
to threat
What is the first element/item of a business letter?
(a)
What is the third element/item of a business letter? Clue: Calendar
(a)
What element/item comes after the letter's date? Clue: Sometimes after/side by side the date, depending on the organization's style,
(a)
What element come's after the second address?
(a)
How do you address recipients who is not close you?
Dear Mr. John Connor
Dear Mr. John
Dear Connor
Dear Mr. Connor
How do you address a Malay staff who is of higher position than you?
Dear Rashid Sidik
Dear Mr. Sidik
Dear Sidik
Dear Mr. Rashid
Choose the correct way to address in a less formal way.
Dear Prof. Hulk
Dear Prof. Bruce Banner
Dear Prof. Banner
Dear Prof. Bruce
Dear Bruce
How do you address a Japanese client in a formal way?
Dear Nezuko Kamado
Dear Miss Nezuko
Dear Miss Nezuko Kamado
Dear Miss Kamado
Choose the correct less formal salutation from the options below.
To whom it may concern
Dear Park Seo Jun
Dear Kwang Soo
Dear Miss Ji Eun
Choose the most appropriate letter subject.
Re: Enquiry about Furniture
Complaint on Faulty Product
First Order
Staff Training
Choose the most appropriate letter subject.
Request for Independence Day Celebration Sponsorship
Fail to Come to Class
Application to Get Permit
Paint Quotation
Which of the followings is a less formal complimentary close?
Yours truly
Sincerely
Best regards
Respectfully yours
Tick the formal complimentary closes from the options below.
Cordially
Best wishes
Yours truly
Thank you
Respectfully
The most commonly used form of communication at work place is (a) .
Sometimes a business letter is attached with related documents. Give one example of related document.
(a)
You want to place an order for textiles from a supplier. One of the information included is (a) .
