It is very important that every person involved in the mediation process keeps things

Check ALL that apply: As a peer mediator I should NOT

To be different, opposed, or contradictory: to fail to be in agreement or accord. (Verb) A fight, battle, or struggle, especially a prolonged struggle; strife, controversy, quarrel. This is the definition for

Conflict is a natural part of everyday life. It can be healthy or unhealthy for a relationship, it depends on how it is handled. When conflict is handled constructively, it promotes growth and problem-solving.

The second dimension of conflict is the source of conflict. Which of the following are sources of conflict?

The third dimension of conflict analysis involves _____________. They can be trusting or suspicious, friendly or hostile, be equal or power imbalanced.

Usually the longer a conflict exists, the more intense and complex it becomes, and therefore, the more difficult to resolve. This is referring to the fourth dimension of conflict analysis. What is the _____________ of the conflict.

True or False: The fifth dimension of conflict analysis is the process. In other words, how have the sides chosen to deal with the conflict? Do they avoid, compromise, use direct force, or engage in a physical altercation.

True or False: Peace means the same to all people.

Peer Mediation is about cooperation rather than competition. The goal of every mediation is a _____________________ solution.

Most conflicts between people involve the attempt to _____________________________.

True and False: Conflicts can be caused by limited resources as well as by basic needs not being met.

Which of the following is NOT a major cause of conflict:

True or False: Peer mediator is a leadership role.

True or False: The goal of communication is to be understood, and to understand each other.

Interrupting, judging, criticizing, changing the subject, joking around, offering advice, laughing at others, bringing up your own experiences, distractions, stereotyping, and making false assumptions are all examples of _________________________.

Which of the following is NOT a component of active listening?

"Can you tell me a little more about that? Is an example of ____________________________.

"When you don't wear a mask, it makes me uncomfortable because I'm afraid I will get sick." This is an example of

True or False: Anger is a primary emotion.

True or False: The steps to dealing with emotions are: name the emotion, claim the emotion, tame the emotion, reframe the emotion, and aim the emotion.

If a disputant says something that the mediator knows is an obvious lie, the mediator should:

True or False: It is important for the mediators to always be neutral.

If a disputant says something mean and hurtful to the mediator or the other disputant during mediation, the mediator should:

If a disputant laughs inappropriately at another disputant. The mediator should:

True or False: It is important for the mediator to identify the position, interests, needs and who is right.

Put the following in order of importance: position, interest, need.

True or False: In brainstorming, it is important to justify each idea.

What will happen if you don't solve this problem? Is an example of ____________________________.

Conflict leads to lose - _______ and win - _______, but cooperation leads to win - _________.

True or False: When evaluating brainstorming ideas, it is important to create a key to mark ideas that both parties like, maybe's, and no's. (Example: ! , X, ?)

Check ALL that apply: The checklist for a good resolution involves which of the following: