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WorksheetsLeadership and Delegation
Total questions: 60
Worksheet time: 30mins
What is the quality of a good leadership?
Decision-Making Capabilities
Leaders become selfish
They are too reactive
They stop navigating the team
Top reasons why leaders fail?
Honesty and Integrity
Leaders become greedy
Accountability
Confidence
How do you show leadership?
They get arrogant
Develop your emotional chops
Lead With Your Example
Be a Great student
Ray's team must redesign the company website. He makes Olivia responsible for uploading photos, Mary for writing the content, and Chris for proofreading it. The leadership skill that Ray is demonstrating is
long-term thinking
appreciation
delegation
honesty
Sara is frustrated that her team submits their monthly reports using different formats. The first thing Sara should do is
clearly communicate her expectations.
punish her staff members.
reward those doing it the way she likes.
ignore that this is a problem.
Although the number of commonly shared computer files is currently small, Reggie anticipates that the number will grow. By creating a system to organize them now, what leadership skill is he demonstrating?
long-term thinking
appreciation
delegation
collaboration
A company requires its workers to wear name badges. To lead by example, the shift supervisor should
ignore those without name badges.
always wear his/her name badge.
decide who does not have to wear one.
punish those who do not wear badges.
The office building in which Ethan works caught on fire. He demonstrates his leadership skills by
remaining in the building to fight the fire himself.
staying calm, helping coworkers evacuate, and getting a headcount.
blaming workers for starting the fire.
doing all of the above.
Rumors are spreading that there will be major layoffs at a company. Francisco, a department head, should
listen to his staff's concerns.
remain calm and positive.
provide as much information as he can.
do all of the above.
Andrea is a supervisor. One of her team members is not meeting job expectations. She should discuss this issue with him
only at the annual performance review.
never because it may hurt his feelings.
frequently throughout the year.
after firing him.
Veronica is told that her department must cut costs. She demonstrates her leadership skills by gathering her team and
firing two workers.
brainstorming cost-saving ideas together as a group.
shaming the highest paid workers.
telling them she refuses to cut costs.
You are a supervisor who overhears an employee providing a customer with incorrect information. How, when, and where will you speak to this employee about this issue?
Delegation is a training tool that helps develop an organisation’s employees?
True
False
It’s alright to delegate a project to someone by giving them a clear picture of what has to be done, without specifying how to do it?
True
False
When you delegate the authority to complete a task or a project, it’s good to inform other employees in the workplace about this?
True
False
The fact that you can do it better and faster yourself is a good reason not to delegate a task?
True
False
When errors in a delegated project could be highly costly to the organisation, it’s important to maintain closer supervision of the project?
True
False
For the concept of delegation to work, all of the following characteristics are needed except
accountability
authority
results
responsibility
To ensure successful delegation, the chosen employee must have
willingness and ability
ability and liability
habits and denial
acceptance and procrastination
Steps in ensuring delegation is successful, a supervisor should:
not delegate time consuming and routine tasks to team members who are willing and able to do.
give complete freedom to the team member to decide what and how the work delegated should be done.
develop the task in detail, including defining the areas of responsibility and activities that must be carried out before he delegates.
delegate tasks such as dismissing an employee and terminating suppliers to team members.
Employees may often feel this way when given delegated work.
sad
angry
valued
discriminated
Delegation occurs when managers give______to subordinates
money
more trust
new offices
more responsibility
An advantage of delegation is:
more money.
greater efficiency.
decreased motivation.
infighting among staff.
_______ is needed for delegation to happen.
Competition among staff
Laissez faire leadership
Trust between supervisor and staff
Rewards
What is delegation?
Giving authority to subordinates to do a particular task
Passing down full responsibility to subordinates
Ordering workers to do certain jobs
Keeping full control with senior managers
____ is needed for delegation to happen (select all correct answers)
Responsibility
Money
Trust
Friendships
What is "empathy"?
the ability to understand and share the feelings of another
doing what is right when nobody is watching
em-path-y
attitude
What is "integrity"?
the quality of being honest and having strong moral principles; moral uprightness
doing what you want when you want
awareness of oneself
a person who is helpful, caring and nice
What is "resilience"?
the capacity to recover quickly from difficulties; toughness
the ability to resil
being trustworthy
the quality of honesty
To be a leader
is easy
something you are born to do
takes hard work and a willingness to lead
you must be very smart
Why are communication skills important for a leader?
so they can tell people what to do
to be able to deceive followers
none of the above
to be able to explain their goal or vision
The foundation of any relationships is
trust
bravery
looks
all of the above
An honest leader has
morals
values
integrity
all of the above
A leader that is dependable
keeps their commitment
is willing to make personal sacrifices
doesn't make excuses and stays on the job unit it is done
all of the above
A good leader must have courage because they
make many difficult decisions
must fight other people
will be physically challenged
all of the above
A good leader is willing to learn
from their failures
about their activity or topic
how to improve their leadership skills
all of the above
A good leader needs to believe in themselves and trust their abilities.
True
False
Who said "I have two kinds of problems: the urgent and the important. The urgent are not important, and the important are never urgent."
Adolf Hitler
Eisenhower
Steve Jobs
john Maxwell
Impartial and just treatment or behaviour without favouritism or discrimination
Fairness
Integrity
leadership
An individual who is looked up to and revered by someone else
Leader
Senior Rank
Role Model
