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Worksheets

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Total questions: 25

Worksheet time: 13mins

Name
Class
Date
1.

How many points are possible on the performance stat sheet?

a)

70

b)

69

c)

68

d)

67

2.

How many times are we supposed to mention the SportClips Clean Certification?

a)

1

b)

As many times as possible

c)

2

d)

4

3.

How many key elements are in the All Star Haircutting system?

a)

3

b)

4

c)

5

d)

6

4.

How do we have our clients check the quality of the haircut?

a)

Use mirror to show back of his head

b)

Have Client check his haircut using his fingers, comb, or brush

c)

Ask him

d)

Have Client check his haircut using his fingers, comb, or brush. Use mirror to show back of his head

5.

Where should the client face for the haircut?

a)

toward the shampoo area

b)

toward the guy next to him

c)

toward the T.V.

d)

toward the front door

6.

Why do we have performance stat sheets?

a)

to ensure each client gets a consistent experience every time.

b)

so that corporate can grade us well.

c)

to make sure we can do it.

d)

so we can be robots.

7.

What points do we talk about product?

a)

points 2,4, & 5

b)

Points 4 & 5

c)

points 2 & 5

d)

Point 5

8.

True or False?

We remind the client when to come back while we are checking them out.

a)

False

b)

True

9.

Why do we spray our clipper guards down before going to the shampoo area?

a)

Because sanitation is how we roll!

b)

Because the state says we have to.

c)

Because it takes 6 minutes to disinfect.

d)

Because corporate says so.

10.

How long should the MVP take start to finish?

a)

5 minutes

b)

4 minutes

c)

3 minutes

d)

7 minutes

11.

What do we ask clients when they come into the shop?

a)

Hey, Why didn't you call first?

b)

Welcome, did you check in online?

c)

Welcome, Can you leave?

d)

Hey, have you been here before?

12.

What is one of our new Store Goals?

a)

Strive for Excellence

b)

$1.25 THPC a day for the store.

c)

Finding a new job.

d)

37% Paid Back Bar a day for the store.

13.

What is the minimum paid bb% that stylists should try to achieve? - according the the performance stat sheet

a)

37%

b)

100%

c)

41%

d)

50%

14.

How long should a Varsity take?

a)

14-18 minutes

b)

13-17 minutes

c)

18-22 minutes

d)

12-16 minutes

15.

How long should a MVP with haircut take?

a)

16-20 minutes

b)

17-21 minutes

c)

18-22 minutes

d)

19-23 minutes

16.

What is the minimum a stylist should strive to get for THPC on the performance stat sheet?

a)

2.00

b)

1.70

c)

1.25

d)

1.40

17.

What is one of our new TM goals?

a)

Culture

b)

Accountability

c)

Making more money

d)

Getting as many hours as I can

18.

Who is our founder?

a)

Logan Gordon

b)

Gordon Logan

c)

Gordon Ramsay

d)

Gordon Logors

19.

Why do we give buddy cards to clients?

a)

to win the contest

b)

to bring in more business

c)

to make friends

d)

to make corporate happy.

20.

Would you bet $1000 of your own money that the next client that comes into this store will get 100% on their performance stat sheet?

a)

YES

b)

NO

21.

Is perfection attainable?

a)

YES

b)

NO

22.

Out of all of the clients you have had in the past. How many would you say got 100% on a performance stat sheet?

a)

90-100%

b)

80-90%

c)

70-80%

d)

60-70%

e)

50% or lower

23.

What makes this job fun for you?- there is no wrong answer- select all that apply.

a)

The contests and friendly competitions.

b)

Recognition

c)

The money

d)

The values and standards of the company

e)

The people that I work with.

24.

Who is our founder?

a)

Logan Gordon

b)

Gordon Logan

c)

Gordon Ramsay

d)

Gordon Logors

25.

What is our new goal for transition time between clients?

a)

5 minutes

b)

4 minutes

c)

6 minutes

d)

3 minutes