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WorksheetsSEM I Exam Review 1.0
Total questions: 70
Worksheet time: 42mins
Which is a characteristic of the sports or event industry?
Communicates with a limited audience
Provides products that are different for each consumer
Manages a worldwide media network
Employs only those people who have athletic ability
The chamber of commerce for a large city estimated the income for the city generated by the sales tax, parking fees, and food service tax collected as a result of a rock concert. This is an example of which impact?
Total
Direct
Indirect
Fiscal
A unique characteristic of the sports industry is that it seeks to attract markets that will perform which action?
Have consumers with artistic talent
Include spectators and participants
Are concerned with environmental issues
Demand mostly tangible products
Surrounding communities benefit from professional sports teams by which action occurring?
Hiring handlers to make sure athletes behave
Attracting tourist dollars
Making seat licenses available to season ticket holders
Endorsing local political candidates
When a professional football expansion team is established in a community, which economic impact might happen?
Increased job creation and more consumer spending
Business closures, job layoffs, and high inflation rates
Higher tax rates and fewer financial investment opportunities
More tourism, lower tax rates, and high interest rates
The core benefits to customers who purchase sports products include entertainment, health, and which other component?
Promotion
Achievement
Independence
Adaptability
What are the three core advantages customers receive from sports products?
Achievement, entertainment, adaptability
Adaptability, sponsorship, expansion
Health, entertainment, achievement
Health, adaptability, entertainment
Communities economic impact when attracting a professional football expansion team is
higher tax rates and fewer financial investment opportunities.
more tourism, lower tax rates, and high interest rates
business closures, job layoffs, and high inflation rates
increased job creation and more consumer spending.
What is the term associated with the collection of tax revenue, such as, food service tax, sales tax, and parking fees when a community puts on a rock concert?
Total Impact
Indirect Impact
Fiscal Impact
Direct Impact
How does surrounding communities benefit from a professional baseball team.
Attracting tourist dollars
Endorsing local political candidates
One characteristic of event marketing involves promoting and selling which product or service?
Tangible product
Nonperishable item
Physical appeal
Unique experience
One of the main differences between professional and amateur athletes is that for professionals, the game is often what to the players?
Free of charge
Closed to the public
Played for enjoyment
Their occupation
Which persons help create the excitement and enthusiasm that make the games what they are?
Team owners
Spectators
Coaches
Trainers
Which is an example of promoting a sports event?
Distributing information about a NASCAR race
Delivering exercise bikes to retailers
Selling food products to a concession stand
Holding a race for a charitable organization
Promoting and selling an intangible product that is immediately consumed and cannot be resold is a unique characteristic of which type of marketing?
Target
Direct
Mass
Event
A characteristic of an event is that it is produced and consumed in which situation?
By the same group of people
At the same time
During planned intervals
In unemotional ways
What has the growth of the sports industry created?
Athletic skills
Marketing trends
Physical goals
Job opportunities
What benefit does a major sporting event or popular sports attraction provide to a city?
Cultural
Political
Athletic
Economic
The National Collegiate Athletic Association and the Professional Golfers’ Association are
examples of
sanctioning bodies.
trade associations.
labor unions.
professional societies.
What do the unorganized participants in sports have that the organized participants do not
have?
Professional status
Freedom from rules
Regulated teams
Specific times to participate
For a sports organization, which marketing activities involve responsibility for licensing activities?
Community Relations
Public relations
Sales
Merchandising
Which marketing activities involve writing press releases and organizing news conferences for a sports organization?
Promotions
Advertising
Media Relations
Community Relations
A person responsible for matching up corporations with events that reach his or her target market has a career in which area?
Sponsorship Management
Hospitality
Sales Promotion
Advertising Sales
You’re in charge of hospitality for a play opening on Broadway. Which of the following would be your responsibility?
Designing posters
Allocating press passes
Reserving hotel rooms for special guests
Identifying a target audience
A person responsible for matching up corporations with events that reach their target market has a career in
sponsorship management.
advertising sales.
hospitality.
sales promotion.
Which of the following marketing activities involves keeping detailed ticket sales records:
Ticket management
Ticket sales
Merchandising
Market research and development
Which of the following marketing activities involves writing press releases and organizing news conferences for a sport organization:
Advertising
Community relations
Media relations
Promotions
You’re responsible for public relations for a country music festival coming to your town. Which of the following would be one of your job duties?
Making travel arrangements for the performers
Contacting potential sponsors
Organizing a news conference
Sending out mail-order tickets
Assigning workers to their proper posts at a charity run/walk is the responsibility of a
public relations director.
vendor coordinator.
sales promotion coordinator.
volunteer coordinator.
Which of the following would be considered an event in event marketing:
A family vacation
A college graduation ceremony
A kindergarten class party
A restaurant opening
Over the years, Wrigley Field has earned a reputation as one of the best places to watch a Major League Baseball game. What does this branding exemplify?
Awareness
Loyalty
Image Extension
Image
What are most sports or event products classified as?
Pure Goods
A combination of goods and services
Pure Services
A combination of rented and owned-goods services
A high school basketball team participated in the state championship game last year. It did not participate in the play-off games this year. This is an example of which sports or event product?
Perishable
Intangible
Inconsistent
Tangible
Which of the following sport/event products is a sport event:
Yankee Stadium
Premiere of a Broadway play
ESPN The Magazine
Ocean kayaking in Alaska
Which of the following are essential components of a sport event:
Sport media
Licensed merchandise
Athletes
Rented-goods services
Which of the following sport/event products is a sporting good:
NASCAR hat
Sports Illustrated
Yoga class
Running shorts
Dan and Kelly don’t have their own ice skates. When they go skating, they pay $3 each to use
skates that are owned by the rink. Which of the following sport/event products are Dan and
Kelly consuming:
Rented-goods service
Venue
Owned-goods service
Licensed merchandise
The most basic distinction between goods and services states that goods are ____________ products.
intangible
inconsistent
perishable
consistent
Your band is having a concert to raise money for charity. You have 15 tickets left and must sell them before the performance on Thursday night. This is an example of a(n) __________ sport/event product.
perishable
consistent
imperishable
tangible
Simon was determined to get the new Tiger Woods golf game for his video game collection. The game cost $50 at the mall, but Simon was excited to find it for only $35 on eBay. He didn’t mind that it didn’t come from the mall. This is an example of
separability
consistency
perishability.
tangibility.
Which of the following is a sport/event good made available through a sport/event service:
Which of the following is a sport/event good made available through a sport/event service:
Tennis racket repair at a country club
Aerobics classes at a health club
Water bottle sold at a health club pro shop
The overall impression consumers get from a sport/event product’s unique name, design, or symbol is the product’s
brand.
quality.
performance.
reliability.
Jacob started training for the Boston Marathon several months ago. He was also happy when he finished the marathon in record time. In this situation, Jacob was motivated to run in the marathon for personal growth. Which is the most likely result?
An appreciation for physical strength of others
A need to take emotional risks
A sense of pride and accomplishment
A feeling of purpose and belonging
Because the outcome of a match is uncertain, many fans attending a sporting event are motivated by which value of the game?
Financial
Physical
Economic
Entertainment
Approximately 85% of season ticket holders for a sports organization live or work within two hours of the home playing field of the team. What factor motivates the decision to buy season tickets?
The sense of loyalty to the coach of the team
The unpredictable performance of the team
The geographic location of the stadium
The design and layout of the venue
Mask Co. set up a hospitality tent outside the Olympics arena. Its goal was to encourage patrons to view it as an Olympics sponsor even though it had NOT paid sponsorship fees. This is an example of which type of marketing?
Target
Ambush
Direct
Internet
Approx. 85% of season ticket holders for a sports organization live or work within two hours of the home playing field of the team. What factor motivates the decision to buy season tickets?
The design & layout of the venue.
The geographic location of the stadium.
The unpredictable performance of the team.
The sense of loyalty to the coach of the team.
NASCAR fans demonstrate which activity when they list the sponsors featured on the car or clothing of their favorite driver?
ambush marketing
sponsorship clutter
public service
brand recognition
"I think I will wait until Saturday to download a movie," is a statement that BEST characterizes which type of customer?
disagreeable
domineering or superior
dishonest
slow or methodical
"I would like to have that in writing before I give you my money"; this statement best describes which type of customer?
dishonest
suspicious
disagreeable
slow or methodical
A distinctive symbol, design, or group of letters.
Brand Mark Symbol
Logo
Word Mark
Emblem
Type of symbol that represent the company in a simple but bold manner. Most often represented through an abstract design.
Logo
Word Mark
Brand Mark Symbol
Emblem
Is a uniquely styled font type that spells out the company or brand name.
Logo
Brand Mark Symbol
Combination Mark
Word Mark
Uses the company name written out, yet has a symbol representing the company using initials or the brands first letter.
Letter Mark
Logo
Word Mark
Tagline
Brief description of your company or product.
Logo
Emblem
Tagline
Picogram
Tickets for a sport/event that can be bought online and printed with a personal computers’ printer.
Picogram
E-Ticket
Word Mark
Brand Mark Symbol
Pictorial representation of an object, place or item.
Tagline
E-Ticket
Logo
Picogram
