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Worksheets2.4 Internal and External Communication (IG)
Total questions: 22
Worksheet time: 14mins
(a) is the transferring of a message form the sender to the receive, who understands the message
What type of communciation is a phone call?
Verbal
Written
Visual
What type of communication is a phone call?
Verbal
Written
Visual
What type of communication is a poster?
Verbal
Written
Visual
What type of communication is an email?
Verbal
Written
Visual
What type of communication is a graph?
Verbal
Written
Visual
What type of communication is a conversation?
Verbal
Written
Visual
What type of communication is a letter?
Verbal
Written
Visual
(a) Communication is between members of the same organisation
(a) Communication is between the organisation and other organisations or individuals
(a) communication involves a message which does not call for or require a response
(a) communication is when the receiver gives a response to the message and there is a discussion about it
A chat over lunch
Formal Communication
Informal Communication
A letter from the principal about school examinations
Formal Communication
Informal Communication
A notice from a colleague about a local charity sale collection.
Formal Communication
Informal Communication
A wage slip (document detailing how much money was paid last month)
Formal Communication
Informal Communication
Tick the box(es) - what should you consider when you select a form of communication?
How quickly you want people to receive your communication
Who you are communicating with
What the weather is like today
How detailed do you need the communciation to be
I want to announce new information to a lot of people. Which communication method should I use?
letter
meeting
poster
phone call
I want to quickly ask a colleague a question. Which communication method should I use?
letter
meeting
poster
phone call
I want to give notice to staff to join a meeting later. Which communication method should I use?
letter
meeting
poster
phone call
I want to send a bank statement to my customers. Which form of communication should I use?
letter
meeting
poster
phone call
I want advertise my bake sale. Which form of communication should I use?
letter
meeting
poster
phone call
