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WorksheetsCommunication Skills Mind test
Total questions: 20
Worksheet time: 10mins
Which of these is a Communication Skills?
Talking at the same time as someone else.
Listening to what people say.
Putting your fingers in your ears.
Which of these is not a Communication Skills?
Running
Texting
Chatting to people
What body language shows you are listening?
Turning away from the speaker
Nodding and making eye contact
Looking out of the window
Which of these is not Communication Skills?
Laughing
Swimming
Asking questions
Someone is telling you about an accident they've had. How would you react?
Look pleased
Look behind you
Look concerned
Which of these is a Communication Skills?
Checking the weather forecast
Checking the time
Checking that you've understood someone
Which of these is a Communication Skills?
Saying the same thing over and over
Saying why you believe something
Saying what people want to hear
If you don't agree with someone else, what would you say?
You are wrong
I don't agree
Stop talking rubbish
If you want to complain, what's the best way to behave?
Stay calm but stick to your point
Get very angry
Cry
If you need to make a phone call for information what could you do before you call?
Prepare your questions
Brush your teeth
Make a coffee
How would you Communicate with your students parents?
Send a text
Visit the house
Phone them
Which of these is not a written Communication?
Books
Articles
Reports
Telephone calls
Which of these is not an oral Communication?
Meeting
Interviews
Telephone calls
Face to face Communication
Minutes
Which of these is not a nonverbal communication?
Oral briefing
Voice quality
Dress colour
Facial expressions
Vertical Communication is channel for routing instructions,policy decisions and directives through the organization's lines of authority from superior to subordinate to get things done or from subordinates to superiors to Communicate grievances or suggestions.
True
False
_______involves the transmission of messages from upper levels to lower levels of the organizational hierarchy.
Downward Communication
Upward Communication
Horizontal Communication is Communication that occurs between and among staff who operate at the same or similar levels within department.
True
False
Diagonal Communication is the transmission of messages to higher or lower organizational levels in different department.
True
False
Communication can be categorized into
1) Communication type base on Channel
2) Communication type base on style and purpose
True
False
Which of these is not a Communication type base on Channel?
Nonverbal communication
Verbal Communication
Formal Communication
