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Sequium Refresher

Total questions: 11

Worksheet time: 6mins

Name
Class
Date
1.

What are objections

a)

These are counteractions used as rebuttals

b)

These are counteractions

c)

These are used by customers to prohibit collectors from collecting

d)

These are used by collectors to prohibit customers from making payments

2.

What is the correct Mini Miranda

a)

This is an attempt to collect a debt and any information obtained will be used that purpose.

b)

This is an attempt to collect by a debt collector. And any information obtained will be used for that purpose.

c)

This is an attempt to collect a debt by a debt collector. Any information obtained will be used for that purpose.

d)

This is an attempt to collect a debt. Any information obtained will be used for that purpose.

3.

What is MAD

a)

Method, Applied to be Distributed

b)

Meaningful Convo, with Aunts and Dads

c)

Method, Amount and Date

d)

Meats Are for Dogs

4.

Five things we can find in 'More Info'

a)

BK, Attorney, PDC, SSN, Tel #

b)

DC, CCCS, Restrictions, SSN, Employment

c)

PDC, DOB, PPA, Tel #, Email

d)

Address, Email, Tel #, SSN, Relation to Account

5.

DLP means

a)

Date Last Paid

b)

Date Late Paid

c)

Date Latse Paid

d)

Days Last Paid

6.

We are able to see previous payments on the customer account paid from a store.

a)

True

b)

False

7.

Which Icon from this list, are you able to see Equipment charges?

a)

Image 1

b)

Image 2

c)

Image 3

d)

Image 4

8.

How can I find the customer's SE offer

a)
b)
c)
d)
9.

Sequium Asset Solutions does not accept mail payments. T/F

a)

True

b)

False

10.

Customers are able to make payments at the store if they do not want to complete it with us.

a)

True

b)

False

11.

What constitutes a PPA

a)

Having the customer confirm the amount, state the method and how often the transaction will be done.

b)

Telling the customer the date, amount and method.

c)

Having the customer confirm the method, amount and time.

d)

Having the customer confirm the date, amount and method.