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End of year 9 Assessment- Business

Total questions: 55

Worksheet time: 29mins

Name
Class
Date
1.

The principal role of marketing is to: *

a)

Understand the wants and needs of consumers, and satisfying these to increase sales

b)

Increase profit

c)

Increase the number of products made

d)

Increase the skills of the workers

2.

A business can understand the needs of its customers by: *

a)

Making the best possible product

b)

Conducting market research

c)

Setting a lower price than competitors

d)

Having special offers such as buy one get one free

3.

Which of the following is an example of primary research? *

a)

Collecting data from the last census for a particular age group

b)

Collecting data published in the local newspapers

c)

Collecting data by asking consumers questions in the local shopping centre

d)

Collecting data from the internet

4.

Which of the following is an example of primary research? *

a)

Collecting data from the last census for a particular age group

b)

Collecting data published in the local newspapers

c)

Collecting data by asking consumers questions in the local shopping centre

d)

Collecting data from the internet

5.

If a business wants to dispose of old stock to make way for new products it would normally consider: *

a)

Competitor pricing

b)

Promotional pricing

c)

Cost-plus pricing

d)

Skimming

6.

Skimming is: *

a)

Charging a lower price when a product becomes old

b)

Keeping the price of a product the same as competitors

c)

Making sure your price is always more than competitors

d)

Setting a higher price when a product has an advantage over its competitors

7.

Why would a business use TV advertising?

a)

It is cheap

b)

It reaches a large audience

c)

It's highly targeted

d)

It's two-way communication

8.

What is happening at point F of the Product Life Cycle?

a)

Growth

b)

Maturity

c)

Extension Strategy

d)

Introduction

9.

Which is not a stage of the product life cycle?

a)

Product development

b)

Introduction

c)

Decline

d)

Maturity

e)

Target Market

10.

During this stage, the product is launched. Usually a loss is made during this phase as Sales are low (but increasing)

a)

Development

b)

Introduction

c)

Growth

d)

Maturity

e)

Decline

11.

During this stage, products sales increase profits start to be made. A business may need to increase outlets to reach new markets.

a)

Development

b)

Introduction

c)

Growth

d)

Maturity

e)

Decline

12.

Which of the following is an example of primary research?

a)

Internet research

b)

A focus group

c)

Company reports

d)

Census

13.

Why does a business create a unique selling point for a product?

a)

To design the look of packaging

b)

To set the product's price

c)

To target to a wider audience

d)

To gain a competitive advantage

14.

One limitation of the Bostrix Mix is ... ?

a)

A Cash Cow will not be profitable

b)

It is easy to measure market share

c)

Firms cannot invest in Dogs

d)

High market share might not mean high profits

15.

Which category in the Boston Matrix is for the least successful product?

a)

Cash Cows

b)

Stars

c)

Decliners

d)

Dogs

16.

Products in which two categories of the Boston Matrix are most likely to generate positive cash flows?

a)

Stars and Cash Cows

b)

Cash Cows and Dogs

c)

Dogs and Stars

d)

Problem Children and Stars

17.

A benefit of using the Boston Matrix to make decisions is that it may help a business ... ?

a)

Get rid of employees who are not needed

b)

Launch products before they are ready

c)

Save money on budgeting

d)

Focus on products with the most potential

18.

What is an example of a Motivator

a)

The manager screaming Apache war cries whilst dancing upon the back of a mule

b)

Recognition

c)

Supervision

d)

Poor Working Conditions

19.

What are the two factors of Herzberg's Motivational Theory

a)

Poor Hygiene and Motivating Factors

b)

Management and Peer Review

c)

Family Life and Work

d)

Food and Sleep

20.

What belief was Herzburg's Theory based off of?

a)

Fortnite is the core problem of our issues today

b)

Live, Laugh, Love!

c)

Mental Health is the core issue of our times

d)

Good working conditions are enough for an employee

21.

How would you apply Herzberg's Theory in a dissatisfactory work environment.

a)

Ignore dissatisfaction, then help employees find satisfaction

b)

Eliminate dissatisfaction, then continue on

c)

Help employees find satisfaction, then eliminate dissatisfaction

d)

Eliminate dissatisfaction, then help employees find satisfaction

22.
The base for Maslow's hierarchy of needs pyramid is
a)
Self-actualization
b)
Esteem
c)
Safety
d)
Physiological
23.
The desire to get good grades is a source of 
a)
Esteem
b)
Motivation
c)
Desire
d)
Need
24.
According to Maslow's Hierarchy of Needs, Physiological does not fulfill our basic needs?
a)
True
b)
False
25.

What stage of needs on the hierarchy are the most basic? Necessary for survival!

a)

Love and Belonging

b)

Safety and Security

c)

Physical

d)

Self-Actualization

26.

What is an example of a safety and security need?

a)

a home

b)

family

c)

food

d)

sleep

27.

What is an example of love and belonging?

a)

Accomplishing your biggest dreams

b)

Showing and receiving affection

c)

Feeling proud of yourself

d)

Drinking water

28.
What is a hierarchy?
a)
Military rank
b)
Is a ranking, or series of steps that follow a specific order
c)
Human needs
d)
Belonging
29.

An advantage to a business of asking customers to complete on line surveys regarding customer services is that:

a)

An unbalanced view of quality standards may be gained

b)

Low response rate

c)

Cost effective to set up

d)

Incentive to complete the surveys may need to be offered

30.
Which of the following best describes quality?
a)
The service provided to a customer before, during and after purchasing.
b)
Products being made to a high standard to meet customer needs.
c)
A high level of productivity.
31.
Which of the following is usually true about poor quality products?
a)
They are in demand
b)
They fail to meet customers expectations
c)
They are expensive
32.
What is customer service?
a)
The service provided to customers before, during and after purchasing a product
b)
When a business meets customer needs
c)
A method of production
33.

Which of the following can lead to a poor quality product?

a)

Poorly motivated staff

b)

Outsourcing

c)

Lack of consistency

d)

All of the above

34.

checking the acceptability of the manufactured product is

a)

Inspection

b)

quality Control

c)

Quality Assurance

d)

none of the above

35.
An entrepreneur is someone 
a)
Someone who works for a new business
b)
Someone who starts a new business
c)
Someone who takes over an existing business
d)
Someone who does not want to work
36.
Most entrepreneurs start what type of business?
a)
Partnership
b)
Corporation
c)
Sole Proprietorship
37.
An entrepreneur must know...
a)
Only the parts of the business they like
b)
No parts of the business management
c)
all parts of business:  finance, marketing, etc.
38.
Name one of the reasons people become entrepreneurs.
a)
Feeling insecure
b)
They like to be the ONLY one doing everything
c)
They are doing what they enjoy
39.
A business owned and run by 2 or more people is called...
a)
Partnership
b)
Sole Proprietorship
c)
Corporation
40.
A negative (drawback) of starting a sole proprietorship is...
a)
You have to raise ALL of the money yourself
b)
You make all of the decisions
c)
All of the profits belong to you
41.
What is recruitment?
a)
The process by which a business hires staff
b)
The process by which a business trains staff
c)
The process by which a business inducts staff
42.
Which of the following is NOT usually part of the selection process?
a)
Short listing
b)
Interviewing
c)
  Induction
43.
How is a business most likely to encourage applications for a post?
a)
Job adverts
b)
Staff appraisal
c)
Internal recruitment
44.
Which is NOT a method of applying for a job?
a)
CV
b)
Letter of application
c)
Application Form
d)
Criminal check
45.
Where would you usually find a summary of the work history of a prospective employee?
a)
  CV
b)
Person specification
c)
  Job description
46.
What is external recruitment?
a)
Recruiting from outside the company
b)
Recruiting from Asia
c)
Recruiting from current employees
d)
Recruiting from universiy
47.
Which is an internal method of recruitment?
a)
Job centre
b)
Notice board
c)
Newspaper
d)
Testing
48.

P_______ s __________ is one popular method of financing/funding a business

(a)  

49.

Business expenses that remain the same no matter how many goods or services are provided.

a)

Total costs

b)

Variable costs

c)

Opportunity costs

d)

Fixed costs

50.

Business expenses that increase or decrease as output increases or decreases.

a)

Total costs

b)

Variable costs

c)

Opportunity costs

d)

Fixed costs

51.

Money required to finance a new business

a)

Startup capital

b)

Sunk capital

c)

Social capital

d)

Stock capital

52.

An individual who undertakes the risk of starting a new business

(a)  

53.

R (a)   is an example of a fixed cost for a business

54.

W (a)   is an example of a variable cost for a business

55.

Money borrowed from a bank/lending institution to finance a business must be paid back with i (a)   .