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Diploma Hospitality Management Final

Total questions: 20

Worksheet time: 16mins

Name
Class
Date
1.

The hospitality industry involves both (a)   and intangible features in the service delivery process.

2.

Variability in the nature of hospitality means:

a)

Variation in the price of the product

b)

Variation in the price of service

c)

Variation in the service provided

d)

Variation in the types of guest

3.

Diversity means

a)

Providing service to guests from different countries

b)

Working with people/staff from different countries

c)

Experiencing culinary delights from around the world

d)

All of the above

4.

Hospitality is an industry where your career does not have to revolve around a typical nine-to-five schedule. What does it mean?

a)

You should work hard

b)

You should be ready on a flexible working pattern

c)

You should sacrifice your festivals, holidays, etc. for others

d)

All of the above

5.

The tourism industry is the kind of industry associated with providing leisure activities concerned with

a)

Travel, natural beauty, earning, accommodation

b)

Travel, natural beauty, work, food

c)

Travel, natural beauty, food, accommodation

d)

Travel, entertainment, food, earning

6.

Inbound Tourists for Nepal means

a)

Residents of India visiting India

b)

Residents of Japan visiting India

c)

Residents of India visiting Nepal

d)

Residents of Nepal visiting India

7.

The travel and tourism industry comprises of

a)

Hotel, Resorts

b)

Restaurants, Fast Foods

c)

Water Parks, Cinema

d)

All of the above

8.

Which of the following are the components of tourism?

a)

Attraction, Accommodation, Accessibility, Amenities

b)

Airport, Attraction, Amenities, Access

c)

Affection, Attraction, Amenities, and Accessibility

d)

All of the above

9.

UNWTO stands for

a)

United Nations War Tourism Organization

b)

United Nations World Travel Organization

c)

United Nations World Tourism Organization

d)

Unified Nations World Tourism Observation

10.

Which of the below country was the country with the highest number of tourists in the year 2019.

a)

United Kingdom

b)

Germany

c)

France

d)

Thailand

11.

Culinary Tourism refers to

a)

experiencing unique foods

b)

cooking unique foods

c)

buying unique foods

d)

All of the above

12.

Write down two positive social impacts of tourism.

4 lines
13.

Independent and self organized budget travelers are called (a)   .

14.

A tourist must

a)

not involved in any employment or earning purpose

b)

stay in the destination for at least 24 hrs.

c)

involve in activities of economic nature

d)

All of the above

15.

Tourist profiling means:

a)

Give an Identity Card to Tourist

b)

Gather information about Tourist

c)

Give information about Tourist

d)

Sell Information to social media companies.

16.

Define catering establishment.

4 lines
17.

Welfare catering's main motive is to earn profit

a)

True

b)

False

18.

Hotels located near the city or downtown are

a)

Downtown hotel

b)

Sub-Urban Hotel

c)

Transit Hotel

d)

Resort

19.

Which of the following is a domestic chain restaurant brand?

a)

KFC

b)

Pizza Hut

c)

Baskin Robins

d)

None of the above

20.

A room with a single-sized bed separately attached together with a single headboard is called.

a)

Lanai

b)

Cabana

c)

Hollywood twin bedded room

d)

Penthouse