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Workplace Relationships

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

What is communication?

a)

Process of understanding and sharing ideas, opinions or information

b)

Process of applying and sharing ideas, opinions or information

c)

Process of knowing and sharing ideas, opinions or information

d)

Process of remembering and sharing ideas, opinions or information

2.

What is the importance of communication?

a)

To pay less attention to the person's respond

b)

To understand basic communication pattern at the workplace

c)

To ignore non-verbal cues

d)

To ignore what is said by others

3.

The following are types of communication at the workplace, EXCEPT:

a)

Employer-Employee

b)

Customer-Friend

c)

Colleagues

d)

Stakeholders

4.

Which of the following are strategies which could be used to improve work relationships? Select 3.

a)

Team Building Activities

b)

Revealing information to get a reaction

c)

Regular team meetings

d)

Open door policy

e)

Gossiping behind other's back

5.

Working as a team means listening and respecting other people's ideas.

a)

True

b)

False

6.

What are some negative effects of workplace relationships?

a)

Behaving professionally and respectfully.

b)

Working productively and keeping your personal life separate

c)

Showing Favoritism and making workplace relationships you only circle of friends

d)

Creativity Block.

7.

Which of the following ISN'T the professional type of workplace relationship?

a)

Life Friend

b)

Team Members

c)

Mentor

d)

Manager

8.

Which statement best describes how you build good relationships in the workplace?

a)

Learning how to deal with difficult people

b)

Learning how to be more personable

c)

Taking time to get to know your colleagues and learning how to manage differences

d)

Working well in teams

9.

All are benefits of positive workplace relationships EXCEPT:

a)

Conflict Reduction

b)

Productivity increase

c)

Staff Reduction

d)

Diversity

10.

Good communication is important for building positive work relationships because: (Select 3)

a)

Staff have the rights to know when the next after-work social will take place

b)

Staff who don't know what is going on may make mistakes, or feel disenfranchised.

c)

Keeping staff informed is important in maintaining healthy workplace relationships

d)

Staff who are well informed feels empowered and are able to take over in absence of others