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ADBUS T1 (G140,141,142) WQ - 9

Total questions: 60

Worksheet time: 12hrs 21mins

Name
Class
Date
1.

It is the organisation that provides land, sea or air transportation.

a)

travel agency

b)

carrier

c)

visa

d)

entry permit

2.

Travelling to a different country for a visit or a holiday

a)

outbound travel

b)

inbound travel

c)

ATTENDING CONFERENCE

d)

producing itinerary

3.

A piece of paper or card that gives the holder a certain right, especially to enter a place, travel by public transport, or participate in an event.

a)

Passport

b)

Tickets

c)

Flight

d)

Reservation

4.

What document do you need to protect your health abroad?

a)

Medical bill

b)

Passport

c)

I.D.card

d)

travel insurance

5.
What is an itinerary?
a)
List of places to go on a holiday
b)
Timetable of when you will do things on holiday
c)
Timeline of your holiday
d)
All of the above
6.
Why would travelers have an itinerary?
a)
To plan how to make the best use of their time
b)
To identify all the things they want to see and do
c)
So they know where they are going next, particularly on a hiking or driving holiday
d)
Any or all of the above
7.

inbound travel means

a)

Itinerary

b)

visitors for specific location

c)

Visitors from within country

d)

Visitors from overseas coming into the country.

8.

You can book flight for your managers online and produce an online ticket which is also called

a)

E ticket

b)

identity document

c)

itinerary

d)

visa details

9.

Which of the following workers is usually responsible for making travel arrangements in an organisation?

a)

Tour Guide

b)

Sales Clerk

c)

Personal Assistant

d)

Accounting Assistant

10.

An establishment providing accommodation, meals, and other services for travellers and tourists.

a)

Hotel

b)

Airport

c)

Restaurant

d)

Beach

11.

Which one is NOT a type of Business Travel

a)

Corporate Events

b)

Exhibitions and Trade Fairs

c)

World Cruise

d)

Incentive

12.

Who is responsible to sell products in different regions and conduct Business Travel at this organisation?

a)

Security guard

b)

Front Office Manager

c)

Sales Manager

d)

Reservations Manager

13.

Assets increase on the ________ side?

a)

subsidiary

b)

T-account

c)

credit

d)

debit

14.

owners equity decreases on the _________ side?

a)

credit

b)

debit

c)

payments

d)

liability

15.

assets decreases on the _______ side?

a)

debit

b)

two

c)

credit

d)

sixth

16.

________ are debts of the business?

a)

assets

b)

liabilities

c)

owners equity

d)

vehicles

17.

Equipment are an example of an/a ______?

a)

loan

b)

asset

c)

liability

d)

owners equity

18.

trading stock is an/a ________?

a)

equity

b)

liabilities

c)

assets

d)

owners equity

19.

when the owner takes money out of the business's account it is called _________?

a)

credit

b)

drawings

c)

debt

d)

borrowing

20.

water and electricity is an/a __________?

a)

credit

b)

asset

c)

expense

d)

income

21.

Purchased of supplies for cash

a)

Dr. Cash

Cr. Supplies

b)

Dr. Supplies

Cr. Accounts Payable

c)

Dr. Supplies

Cr. Cash

d)

Dr. Supplies

Cr. Income

22.

Investment by owner

a)

Dr. Cash

Cr. Revenue

b)

Dr. Owner's Capital

Cr. Cash

c)

Dr. Cash

Cr. Accounts Receivable

d)

Dr. Cash

Cr. Owner's Capital

23.

Service Income performed on account

a)

Dr. Accounts Receivable

Cr. Service Income

b)

Dr. Service Income

Cr. Accounts Receivable

c)

Dr. Cash

Cr. Accounts Payable

d)

Dr. Service Income

Cr. Accounts Receivable

24.

Paid the house rent of employee in cash

a)

Dr. Cash

Cr. Rent Expense

b)

Dr. Rent Expense

Cr. Accounts Receivable

c)

Dr. Accounts Payable

Cr. Rent Expense

d)

Dr. Rent Expense

Cr. Cash

25.

Payment of Telephone expenses

a)

Dr. Telephone

Cr. Cash

b)

Dr. Telephone

Cr. Accounts Payable

c)

Dr. Accounts Receivable

Cr. Telephone

d)

Dr. Cash

Cr. Telephone

26.

Payment of supplies purchased on credit

a)

Dr. Supplies

Cr. Accounts Payable

b)

Dr. Cash

Cr. Accounts Payable

c)

Dr. Accounts Payable

Cr. Cash

d)

Dr. Accounts Payable

Cr. Supplies

27.

What is a start-up budget?

a)

An itemized list of employees and their salaries for an existing business

b)

An itemized list of inventory for a new business

c)

An itemized list of income and expenses for a new business

d)

An itemized list of inventory for an existing business

28.

Name two additional expenses that should be considered for inclusion in the start-up budget

a)

Attorney fees; additional income

b)

Income; lab fees

c)

Research expenses; borrowing costs

d)

Employee bonuses; sales from additional products

29.

A new technology just hit the market that makes your flagship product obsolete. What does this new technology represent in a SWOT analysis?

a)

Threat

b)

Creative destruction

c)

Weakness

d)

Bankruptcy

30.

What is SWOT analysis?

a)

Strategy, weaknesses, opportunities and threats

b)

Strengths, weaknesses, opportunities and threats

c)

Strategy, willingness, opportunity and time

d)

Strategy, willingness, opportunities, and threats

31.

During your SWOT analysis, you learn that a small socialist country in Latin America has decided to open its market to foreign investment. You believe that consumers in the new market have a need for your product. Where would you analyze this information in your SWOT analysis?

a)

Threats

b)

Weaknesses

c)

Strengths

d)

Opportunities

32.

Distribution is another word for __________?

a)

Place

b)

Product

c)

. Price

d)

Promotion

33.

The marketing mix consists of:

a)

Product, Profit, Place and Promotion

b)

Product, Place, Promotion and Price

c)

Product, Personnel, Planning, Profit

d)

Planning, Profit, Product and Price

34.

Which method is used to distribute directly from the manufacturer to the customer?

a)

Direct Distribution

b)

Intensive Distribution

c)

Starbucks Distribution

d)

Indirect Distribution

35.

Indirect distribution is __________.

a)

When companies ship items VIA UPS

b)

When companies ship to an, who the intermediary ships to the customer

c)

When companies ship to a store

d)

When companies ship directly to the customer

36.

Which is not an element of promotion

a)

Personal Selling

b)

Public Relations

c)

Direct Marketing

d)

Pricing Strategy

37.

What is the first step to finding your market?

a)

Know how satisfied your customers are

b)

Know your customers' needs and wants

c)

Find out what your customers are buying

d)

All of these

38.

(n) __________ product is one that can be perceived by touch.

a)

Intangible

b)

Price

c)

Tangible

d)

None of the above

39.

What policy ensures the privacy of data?

a)

Confidentiality policy.

b)

Management policy.

c)

Customer service policy.

d)

Health and safety policy.

40.

What is included in reporting protocols?

a)

Timelines.

b)

Complaints.

c)

Forecasts.

d)

Recommendations.

41.

The parts of the marketing mix are

a)

Position and product

b)

Principle and place

c)

Promotion and Price

d)

Principle and position

42.

When creating a databased, it is essential to have communication skills because it

a)

Promotes best design practice

b)

Creates a sense of urgency

c)

Ensures validity and accuracy

d)

Informs staff and customers

43.

Which of the following skill is important to ensure presentation screen layout supports the text structure?

a)

Literacy

b)

Numeracy

c)

Communication

d)

Problem solving

44.

What do all email formats include?

a)

Subject

b)

Disclaimer

c)

Attachment

d)

Introduction

45.

If one your staff members request you to retrieve an information from your system without any justifications , what should you do :

a)

Provide him with the information , since he is a staff member

b)

Will not provide any information , as this is conflict of interest

c)

Provide him with the information , if he provide a justification

d)

All of the above

46.

One of the following is an example of , storing & retrieving documents :

a)

Microsoft word

b)

Cloud services

c)

Gmail

d)

Oracle

47.

If you have bad (Garbage) data and good knowledge management , the outcome will be :

a)

Accurate outcome

b)

Bad outcome

c)

All of the above

d)

None of the above

48.

Information inputs can be :

a)

Numerical

b)

Alphabetical

c)

Person specific

d)

All of the above

49.

It’s important to keep organization knowledge confidential because :

a)

Knowledge can create competitive advantage

b)

Knowledge is a confidential in every organization

c)

Knowledge is a sensitive information

d)

None of the above

50.

What is the most likely result of having no policy on intellectual property?

a)

Confusion and mistakes.

b)

Increased efficiency.

c)

Increased control.

d)

Loss of business opportunity.

51.

Which of the following are considered as trade secret?

a)

Personal information

b)

Negative information

c)

Financial information

d)

All of the following

52.

Just Do It for Nike is a

a)

Logo, trademark

b)

Slogan, Trademark

c)

Registered copyright

d)

Registered trademark

53.

Samsung has taken the specification and features of IPhone. Which of the following is an example of this statement?

a)

Trademark Infringement

b)

Patent Infringement

c)

Trade secret Infringement

d)

Copyright Infringement

54.

What is the most likely result of non-compliance with intellectual property regulations?

a)

Product improvement

b)

Lower profit.

c)

Poor reputation.

d)

.Legal challenge.

55.

What is the most likely result of non-compliance with intellectual property regulations?

a)

Product improvement

b)

Lower profit.

c)

Poor reputation.

d)

.Legal challenge.

56.

A translation of a book into another language is a:

a)

Patent

b)

Trademark

c)

Copyright

d)

Trade secret

57.

What is NOT a deciding factor in Trademark infringement?

a)

The similarity of marketing channels used

b)

The similarity of the price

c)

The similarity of the marks

d)

The strength of the mark;

58.

Who should assist us with avoiding breaking policies of intellectual property?

a)

A friend

b)

.Senior management &Human resources

c)

Security

d)

Human resources only

59.

A ____________________ usually lasts for the life of the online creator plus 70 years.

a)

Patent

b)

Trademark

c)

Copyright

d)

Trade secret

60.

A registered trademark is renewable after how many years?

a)

10

b)

20

c)

30

d)

40