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functional areas

Total questions: 24

Worksheet time: 12mins

Name
Class
Date
1.
Which phrase best describes a functional area?
a)
A department within a business
b)
A group of customers
c)
A supplier
d)
Different branches of business
2.
Which of the following is NOT a functional area?
a)
Finance
b)
Human Resources
c)
Customers
d)
Marketing
3.

What is the main function of the finance department?

a)

The management of people

b)

Deals with all aspects of making a product

c)

accounting for all revenues and expenses

d)

Increase the sales of the business

4.

In day’s technology-driven business environment, ______________ is also responsible for building and overseeing a company’s Internet presence (e.g., the company Web site, blogs, social media campaigns, etc.).

a)

sales functional area

b)

ICT functional area

c)

marketing functional area

d)

customer service functional area

5.

The ________________ involves planning for, obtaining, and managing a company’s funds.

a)

finance functional area

b)

administration functional area

c)

human resource functional area

d)

R&D functional area

6.

_____ is led by the Chief Technology Officer (CTO) and is staffed with scientists, thought-leaders, subject-matter experts and industry analysts striving to provide the organization with knowledge and ideas to keep up and ahead of the competition.

a)

Administration functional area

b)

Human resource functional area

c)

R&D functional area

d)

Production functional area

7.

Which functional area would Hire new staff?

a)

Sales

b)

Human Resources

c)

Marketing

d)

Production

8.

Which functional area would create budgets?

a)

Finance

b)

Human Resources

c)

Marketing

d)

Production

9.

Which functional area is responsible for training and developing staff?

a)

Sales

b)

Marketing

c)

HR

d)

Operations

10.

Which of these are carried out by Marketing? (tick all that apply)

a)

Designing and placing adverts

b)

Designing product packaging

c)

Selling to customers

d)

Surveying the market

11.

Which department would be in charge of building a new product?

a)

Production

b)

Sales

c)

Finance

d)

Customer Service

12.

Which department is responsible for paying suppliers?

a)

Purchasing

b)

Marketing

c)

Sales

d)

Finance

13.

Which department is responsible for publishing news articles for the company?

a)

Sales

b)

Administration

c)

Marketing

d)

Purchasing

14.

Which of the following functional areas is responsible for converting inputs into outputs?

a)

Finance

b)

Operations Management

c)

Research and Development

d)

Sales

15.
Which of the following functional areas is responsible for motivation schemes?
a)
Human Resources
b)
Finance
c)
Administration
d)
Operations
16.

Which of the following functional areas are in charge of quality control?

a)

Finance

b)

Marketing

c)

Human Resources

d)

Production

17.

Which of the following is a consequence or result of functional areas not working together?

a)

Business does not run efficiently

b)

People fall out

c)

Customers are happy

d)

Business opens new branches

18.

Which one of the following is a task which is most likely to be carried out by an employee working in the Research and Development department of a chocolate bar manufacturer?

a)

Create new recipes

b)

Design an advertising campaign

c)

Find cheaper suppliers of ingredients

d)

Redesign the packaging label

19.

Which one of the following is a task which is most likely to be carried out by an employee working in the Human Resource department of a Telecommunications Company?

a)

pay employees

b)

provide a job description

c)

maintaining good public relations

d)

Redesign the packaging label

20.

A wages clerk would be in which of these departments ?

a)

Human Resources

b)

Accounts/Finance

c)

Purchasing

d)

Production

21.

Staff development officer would be in which functional area?

a)

Accounting

b)

HR

c)

Sales

d)

Operations

22.

Select 2 functions found in a Small organisation?

a)

HR

b)

Marketing/Sales

c)

Research Development

d)

Engineering

23.
Finance departments record all transactions such as what?
a)
Payments and revenue.
b)
Transport and Infrastructure.
c)
Customer complaints
d)
Employee training
24.

A warehouse manager would be apart of the ______ department.

a)

Storage Department

b)

Production Department

c)

Finance department

d)

Research and Development Department