WorksheetsProblem Solving Skills & Trivia
Total questions: 28
Worksheet time: 15mins
What is problem solving?
Turning positive situations into negative ones
Figuring out how to escape challenges
Finding your way over whatever obstacle you face
Avoiding conflicts in all of your relationships
Becoming a problem solver helps you to
stay out of tough situations.
meet your personal and professional goals.
make more money.
get what you want from other people.
"Gut Instinct" or "Trusting your Gut" is also known as "intuition"
True
False
"____ _______" allows your brain to think the way it wants to, meaning that you don’t force it to think logically or step by step. Instead, you just shout out ideas as they come to you, even if they appear random and chaotic.
(a)
" (a) " is most useful when more than one person is involved and when a time limit is involved. Everyone’s ideas are welcome, and no judgments should be made about ideas. Every point of view is valuable...
Writing your problems down, then thinking of ways to make the problem worse is a problem-solving strategy known as:
Brainstorming
Reverse Brainstorming
Intuition
Mind Mapping
Allowing your brain to think the way it wants to, meaning that you don’t force it to think logically or step by step. Instead, you just shout out ideas as they come to you, even if they appear random and chaotic is a problem-solving strategy known as:
Brainstorming
Reverse Brainstorming
Intuition
Mind Mapping
Which of the following statements regarding problems is true:
Problems are situations where things are going your way.
Problems come in all shapes and sizes.
You should plan for every problem in advance.
You should seek assistance to solve all problems.
Which NBA teams has LeBron James played for in his career? (Choose every team he's played for)
Cleveland Cavaliers
Miami Heat
New York Knicks
Oklahoma City Thunder
Los Angeles Lakers
Reese's is pronounced "REE-sees."
In America, people started making Jack-o-lanterns out of pumpkins because...
pumpkins taste better than turnips
pumkins look more like heads
pumpkins are easier to carve
there were no turnips in America
Friends were supposed to go shopping together but at the last minute, they cancelled on you. This is a ________ problem.
personal
peer
work
family
Rae is a logical thinker who likes to take time and think things through when she faces a problem. Which problem-solving method will she most likely choose?
Brainstorming
Reverse Brainstorming
The 7 Step Approach
Intuition
If you have a problem, but decide to sleep on it and let the solution come to you, you're using __________ to solve the problem .
Brainstorming
Reverse Brainstorming
The 7 Step Approach
Intuition
Which problem-solving method involves the use of words, pictures and arrows
Brainstorming
Reverse Brainstorming
The 7 Step Approach
Mind-Mapping
Which problem-solving method requires you to think of things that could make the problem worse?
Brainstorming
Reverse Brainstorming
The 7 Step Approach
Mind-Mapping
Every Problem is Different! Some are minor inconveniences that you can handle on your own, such as getting a ketchup stain on your shirt or misplacing your car keys. Others are life-changing events that you shouldn’t attempt to face alone. What should you do if you experience a severe illness or permanent injury?
Handle it on your own
Seek professional help
Ignore it
Wait for it to resolve itself
Some problems must be handled as soon as possible after they occur: What if your printer stops working the day before your report is due?
Ignore the problem and submit the report late
Try to fix the printer or find an alternative way to print
Wait until the next day to address the issue
Ask for an extension on the report deadline
There are other possible problems that you need to prepare for in advance. For example: business managers typically develop a process to use to respond to employee absences even before any employees call in sick or fail to show up at work. The process might address who will do the employees’ work while they are out and what disciplinary action, if any, is necessary.
Develop a process for employee absences
Wait for employees to call in sick
Ignore employee absences
Disciplinary action is not necessary
How does the solution come to you in intuitive problem solving?
Through logical reasoning
As a sudden insight
By following a step-by-step process
Through trial and error
What is the second step in the Seven-Step Approach to Problem Solving?
Define the problem
Gather information
Identify alternatives
Evaluate alternatives
What is the seventh step in the Seven-Step Approach to Problem Solving?
Identify the problem
Gather data
Develop alternatives
Implement the solution
What is the first step in the Seven-Step Approach to Problem Solving?
A) Analyze the problem
B) Define the problem
C) Implement the solution
D) Evaluate the results
Fill in the blank: In the Seven-Step Approach to Problem Solving, the first step is to ______ the problem.
Define
Ignore
Analyze
Find
(a) Approach: believes that success comes from the inner strengths and capabilities of the organization.
(a) Approach: believes that success starts with the customer, and the organization views themselves from the customer’s perspective.
What are commonalities among all successful entrepreneurs? (Choose all that apply)
Observe their surroundings.
Always doing their homework.
Conducting research.
Continuously scanning the market.
First to see a pattern and a problem that needs a solution.
