NEW
Font size
WorksheetsSALES MANAGEMENT
Total questions: 25
Worksheet time: 13mins
to look after its sales force, while marketing management
is concerned about the implementation of product planning, price, promotion,
distribution to the target market and other marketing activities.
Sales Management
Marketing Management
Businesses live by ____ something.
buying
selling
organizing
negotiating
It is one of the oldest and profitable
professions.
teaching
selling
artistry
trading
Sales management use these formulas to compute their gains.
Gross Sales – Cost of Sales = Gross Margin
Gross Margin – Expense = Net Profit
Gross Sales + Cost of Sales = Gross Margin
Gross Margin – Expense = Net Profit
Gross Sales – Cost of Sales = Gross Margin
Gross Margin + Expense = Net Profit
Here are the other samples Sales Management Objectives: except
Retain and capture market share
Perform the selling job effectively
Maintain customer relation
Assessing of the performance.
It is the process of managing sales people.
Marketing management
Sales Management
Financial Management
Managing Crew
He/ She has the full responsibility of planning and executing the
overall goals and objectives of the sales department.
Marketing Manager
Sales Manager
Manager
Supervisor
S
the major task of the
person who is selling the product or service is to persuade the target buyer and
give the buyer the solution in his/her current problem.
team selling
Tech selling
online selling
personal selling
___ build trust
customer
endorser
trust
seller
is a two-way communication between the seller and
the buyer, this includes individual behavior.
online selling
Person-to-person selling
team selling
telemarketing
A sales person stands as a
agent
seller
consultant
endorser
when answering questions with your
customer, never say the phrase,
I don't care
I don't know
I get it
I don't get it
Here are some advantages of having personal selling as part of your
promotional tool: except
Having the ability to close a deal
Quick response because of the two-way communication
Being precise, immediate action, and having good relationship with your
customer
The planning of the compensation and incentive of the sales people.
____ are highly trained professionals regarding
product knowledge, industry information, and selling skills.
sales people
promotional seller
selling personnel
marketer
Is the strategy that uses more of talking like radio, television, etc.
COMMUNICATION STRATEGIES
PERSUASION STRATEGIES
NEGOTIATION STRATEGIES
On this strategy the sales person is now becoming the consultant of
the potential customer as he is now trying to solve the problem of the
target customer by analyzing the situation and providing the target
customer with the best option.
COMMUNICATION STRATEGY
PERSUASION STRATEGY
NEGOTIATION STRATEGY
This where the sales person proves the benefits of the product and
ultimately overcomes the objections of the potential customer.
COMMUNICATION STRATEGY
PERSUASION STRATEGY
NEGOTIATION STRATEGY
this is now widely used because of the
borderless characteristic of this approach where you can sell to anyone
that you can reach using the internet.
TEAM SELLING
SELLING THROUGH THE INTERNET
TELEMARKIETING
this uses more of the outbound calls to sell products to
the current or new customers.
TEAM SELLING
SELLING THROUGH THE NET
TELEMARKETING
it is a work of a team to sell an item,
product, or service and not just by one person.
TEAM SELLING
SELLING THROUGH THE NET
TELEMARKETING
Are sales people inside the company and not looking for outside
customers they just receive order inside the office.
INSIDE ORDER TAKER
ORDER GETTERS
TECHNICAL SUPPORT
DELIVERY SALES PEOPLE
These are people show provides support in the retail and wholesale
process, they also give advice on how and where to display the
products, how to implement the sales promotion, check the stock
level and communicate with the store manager.
TECHNICAL SUPPORT
ORDER GETTERS
MERCHANDISER
MARKETER
They are the back-up of the frontline salespeople; they are the
counter of the order getters inside the office. They are the one who
provides vital information that can be used by the order getters.
TECHNICAL SUPPORT
ORDER GETTERS
MERCHANDISER
OUTSIDE ORDER TAKERS
Every sales person should remember that selling is an
EXCHANGE PROCESS
CONTINOUS PROCESS
EVOLUTION OF BUSINESS
O
It is a different from the process of marketing.
Sales management
Marketing
Selling
Buying
