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Communications

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Passive communicators will often:

A. fail to assert for themselves

B. allow others to deliberately or inadvertently infringe on their rights

C. fail to express their feelings, needs, or opinions

a)

Statements A and B are incorrect

b)

Statements A, B and C are correct

c)

Statements A and C are correct

2.

A communication style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others.

a)

Aggressive Communication

b)

Assertive Communication

c)

Passive Communication

3.

An aggressive communicator will say all these statements except one:

a)

“I’m superior and right and you’re inferior and wrong.”

b)

“I am confident about who I am.”

c)

“I’m loud, bossy and pushy.”

4.

If an essay asks for explanation of relationships, you

a)

express your opinion.

b)

do not express your opinion.

c)

state your opinion and prove it with explanation.

5.

Problem questions will be full of characters - some more important than others. True or False?

a)

True

b)

False

c)

Neither True nor False

6.

In problem solving, breaking down the problem to different areas can help you recognize the solution. True or False?

a)

True

b)

False

c)

Neither True nor False

7.

If you want to contribute to problem-solving activity, don’t interrupt. What do you say?

A. “Another approach might be...”

B. “I agree and I would like to add...”

a)

Only Statement A is Correct

b)

Only Statement B is Correct

c)

Both Statements are Correct

8.

In identifying alternative solutions,

A. consider every aspect that could slow down the process of solving the existing problem.

B. make sure the ideas generated are consistent with relevant goals and objectives.

C. check that everyone participates in the process of idea generation.

a)

Only Statement A is Correct

b)

Statement A and B are Incorrect

c)

Statements A, B, and C are Correct

9.

Complete the sentence:

After many years of research, they found the solution...

a)

at the end.

b)

by the end.

c)

at last.

10.

The Kipling Method is a popular system used to define problems. It highlights important questions in overcoming challenges. Which one is not a part of the method?

a)

What is the problem?

b)

Why is there no solution?

c)

When did the problem arise and when does it need to be solved?

d)

How did the problem happen?

11.

The Mehrabian Model of Communication indicates that 7% of communication is done through words while 93% is through subtle cues like tone of voice and facial expressions. This statement is:

a)

True

b)

False

c)

Partially False

12.

_____________ communication is the ability to speak and interact in a manner that considers and respects the rights and opinions of others while also standing up for your rights, needs, and personal boundaries.

a)

Passive

b)

Aggressive

c)

Assertive

13.

All except one is an example of passive/aggressive communication.

a)

No, I will not loan you money again

b)

“I’m weak and resentful, so I sabotage, frustrate, and disrupt.”

c)

“I will appear cooperative but I’m not.”

14.

Aggressive communication...

a)

uses a rigid stance.

b)

reflects supportive behavior.

c)

is respectful of rules.

15.

All except one are obstacles to problem solving. Which one?

a)

Cognitive Bias

b)

Misleading Information

c)

Growth Mindset