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BASIC OFFICE SYSTEMS\ PROCEDURES 2021

Total questions: 20

Worksheet time: 7mins

Name
Class
Date
1.

An endorsement on a passport granting permission to enter a foreign country for a certain purpose and length of time is called a _____

a)

VISA

b)

RESERVATION

c)

STAMP

d)

TIMETABLE

2.

A sum of money available to make small purchases is called _____.

a)

A CHECKING ACCOUNT

b)

A JOINT ACCOUNT

c)

A PETTY CASH FUND

d)

A SOCIAL FUND

3.

The two-letter mailing abbreviation for Washington, D.C, is _____.

a)

DC

b)

DW

c)

WA

d)

WC

4.

Seth earns a salary of $547 per week at his new job as an administrative assistant for Digital Solutions. What is Seth’s annual gross salary?

a)

$26,900

b)

$27,976

c)

$28,444

d)

$32,280

5.

To prevent eyestrain while using the computer, you should _____.

a)

adjust your monitor so it sits slightly above your eye level

b)

increase the level of lighting in your office

c)

position your monitor 28-30 inches from your eyes

d)

take 15-minute break every two hours from computer work

6.

When filing simple personal names, the first indexing unit is the _____.

a)

first name

b)

middle initial

c)

surname

d)

none of the above

7.

Which of the following names would be filed first?

a)

Sanderson, T

b)

Sanderson, A.

c)

Sanders

d)

Sanderson, Thomas

8.

For information to be valuable, it must be _____.

a)

current and accurate

b)

outdated or incorrect

c)

subjective

d)

none of the above

9.

The proofreader symbol for inserting a space is _____.

a)

/

b)

#

c)

()

d)

either a or b

10.

Which of the following is not a time waster?

a)

checking personal email

b)

talking with personal visitors

c)

prioritizing tasks for the day

d)

sending text messages

11.

An apostrophe is not used to _____.

a)

form possessives of common nouns

b)

form possessives of compound nouns

c)

form possessives of personal pronouns

d)

form possessives of plural common nouns ending with the s or z sound

12.

The purpose of recording the minutes of a business meeting is _____.

a)

to keep the meeting focused

b)

to organize the meeting

c)

to record events and actions

d)

to be a verbatim transcript of the meeting

13.

What is an appropriate salutation for a letter to an organization composed of men and women?

a)

Gentlemen

b)

Ladies

c)

Ladies and Gentlemen

d)

To the Staff

14.

A ream of paper contains how many sheets?

a)

100

b)

250

c)

500

d)

1,000

15.

Deciding the order in which tasks should be performed is _____.

a)

controlling

b)

managing

c)

prioritizing

d)

organizing

16.

The difference in punctuation styles lies in the punctuation _______.

a)

after the salutation and complimentary closing

b)

after the salutation and the reference initials

c)

in the attention line and the complimentary closing

d)

in the inside address

17.

An hourly employee is paid $8.55 per hour; the overtime rate for this employee would be _____.

a)

$8.55

b)

$10.55

c)

$12.82

d)

$12.83

18.

The proofreader’s mark that uses a single line drawn through a capital letter means that the _______.

a)

letter should be capitalized

b)

letter should be made lowercase

c)

letter should be deleted

d)

letter should be changed

19.

The amount left over after expenses have been paid is called _____.

a)

capital

b)

gross profit

c)

net profit

d)

owner’s equity

20.

The purpose of a postscript in a business letter is _____.

a)

to express an afterthought

b)

to effectively express an idea withheld from the letter

c)

to emphasize a major point in the letter

d)

all of the above