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WorksheetsDIPBUS S2(G370-371) MOCK EXAM
Total questions: 60
Worksheet time: 15hrs 0mins
The final line of a business letter says:
how many people are corresponding
goodbye, formally or informally but businesslike
how many attaches are with the letter
how many enclosures are with the letter
The subject line
sums up the content of a written communication
is the content of an e-mail
is the name of the sender
is the name of the receiver
Writing a business plan can ensure that an entrepreneur
Figures out how to make her business work
Meets his target revenue goals
Achieves her expense projections
All of the above
A _____________ is a document that thoroughly explains a business idea and how it will be carried out.
Marketing plan
Financial analysis
Business plan
Sales plan
One way of evaluating an organisation’s sales and marketing environment is to use a _____________ analysis
PESTEL
SWIFT
SWOT
SMART
Memo is a short message from person to another in the ___________business or organization.
same
different
local
international
What is marketing?
The action of promoting and selling services, including market research.
A boy named Mark who is dancing.
The action of promoting products to be sold less than other products, including advertising.
The business of promoting and selling products, including market advertising.
Which intermediary in the distribution process follows the wholesaler?
Consumer
Sales Representative
Retailer
Agent
Comprehensive document or blueprint that outlines the advertising and marketing efforts for the coming year.
Marketing Plan
Market Research
Marketing Strategy
Product Testing
It is a small amount of cash kept at hand for making immediate payments for miscellaneous minor expenses.
Gcash
Petty Cash
Bitcoin
Change
Which of the following transactions should be entered in the Petty Cash Book?
Salary payments
Stock issued
Subscriptions
Travelling expenses
What is the cash use for the petty cash book called…..
Float
Expense
Cheque
None of the above
A book of account used to record small payments is known as the ……
Cash book
Petty cash book
Sales daybook
Ledger book
If the float given to the petty cashier is £200 and £190 was spent during the period, how much is the balance? _____
£10
£190
£100
£200
If the float given to the petty cashier is £200 and £190 was spent during the period, how much should be reimbursed at the end of the period? _______
£200
£10
£190
£100
The person who is responsible for the Petty Cash is called the
Petty Cash Voucher
Administrative Assistant
Perry Cash Assistant
Petty Cashier
The method for controlling and recording the petty cash is called the
Petty Cash Book
Cash Payments Journal
Cash Book System
Imprest System
The three steps involved in the Imprest System ar:
Establish the Fund, Record the Petty Cash Payments and Reimburse the Fund
Establish the Fund, Prepare Voucher, Reimburse the Fund
Write the Cheque, Prepare the Vouchers, Record the Petty Cash in the Petty Cash Book
Establish the Fund, Record the Petty Cash Transaction in the Petty Cash Book, Repay the employee for the costs.
The Petty Cash Book is balanced
Weekly
Fortnightly
Monthly
Any of the above
The entry to replenish a petty cash fund includes a credit to
Petty Cash.
Cash.
Freight-In.
Postage Expense.
The Balance of Petty Cash is :
(a) An Expense
(b) Revenue
(c) An asset
(d) Liability
Imprest amount - ₹ 500. What will be the amount of re-imbursement if following expenses were incurred by the petty cashier during the month – Telephone = ₹150, Tiffin = ₹ 50, small Repairs = ₹ 30 general expenses = ₹ 100
(a) 300
(b) 170
(c) 330
(d) 270
Interest received of 100 was recorded as interest paid. What will be the effect on cash balance?
(a) Cash will reduce by 100.
(b) Cash will increase by 200.
(c) Cash will reduce by 200.
(d) No effect on cash balance.
Rent due for the month of March will appear ______ of the cash book.
(a) On the receipt side
(b) On the payment side
(c) As a Contra Entry
(d) Nowhere
An example of an internal method of communication within a business is when a company sends out a ________.
memo
business letter
personal business letter
report
Which of the following NOT considered as business correspondence?
curriculum vitae
letter of appointment
customer's phone call
confirmation of reservation
Why are charts, diagrams or graphs included in the report?
To make it beautiful and interesting
To give audience points to argue
To summarise the information
to make it long
Formatting means
changing the shape
changing text
changing appearance of text
none
Negotiation is essential among team members to reduce the chances of disputes and conflicts is known as:
Negotiations between colleagues
Negotiations between employee and superior
Commercial negotiations
Legal negotiations
At the work place, an employee has to negotiate with his superiors so that he is assigned the responsibilities as per his interests and specialization
Negotiations between colleagues
Negotiations between employee and superior
Commercial negotiations
Legal negotiations
A type of negotiation generally done in the form of contract. Two parties sit face to face across the table, discuss issues between them and come to conditions acceptable to both the parties.
Negotiations between colleagues
Negotiations between employee and superior
Commercial negotiations
Legal negotiations
Which is not a P of negotiation
Purpose
Plan
Pace
Price
An exchange of ideas between two or more people or parties who are intended to reach a mutually beneficial outcome
Dispute
Conflict
Negotiation
Specialization
One side has a higher capacity of to dominate the other due to its influence, power, size, or status
Negotiations
Bargaining power
Prioritizing
None of the above
Things, problems or rules that prevent progress or achievement of goals in business
Responsibilities
Barriers
Flexibility
Procedures
The future possibility that something will happen or be achieved
Potential
Event
Process
None of the above
What sales structure divides its market by region?
Geographical.
Customer-based
Product-based.
Global.
What must be considered when developing effective negotiation strategies?
Budget.
Expected outcomes
Priorities.
Target market.
What preparation is needed for all successful negotiations?
Understanding requirements of the other party
Understand company objectives
Know financial constraints
Know customer details
What negotiating style should be used to foster win-win situations?
Avoiding
Competitive
Collaborative
Accommodating.
Innovation is_______________
A. taking a risk while things are under control.
B. the translation of a new idea into a better product, service, or method of production.
C. Both A & B
D. None of the above.
If you want to be innovative, you need to look to your own role first. You could consider examining:
A. Current organizational practice in relation to new ideas.
B. Knowledge of ways to suggest new ideas
C. Who needs to be involved in the process.
D. All of the above.
Creativity is____________________
A. is the generation of a new idea
B. is the translation of that idea into a better product, service or method of production.
C. Both A & B
D. None of the above.
Negotiation is a process in which _____
A. Two or more parties try to resolve differences.
B. Two or more parties try to avoid differences.
C. Two or more parties try to create differences.
D. None of these
Negotiations not only include the ________but also multi-party, multi-company, and multimillion-dollar deals.
A. Two-on-one business meeting
B. Two-on-Two business meeting
C. One-on-one business meeting
D. None of the above
Behavior during negotiation includes ______
A. Opening Move
B. Negotiation Dance
C. Influence Mechanisms
D. All of the above
In the lose-win strategy ______
A. One party is prepared to give concessions, and the result may go one way or the other.
B. Both parties are dissatisfied with the negotiated result.
C. One party is satisfied and the other dissatisfied with a negotiated settlement.
D. All of the above.
Which type of negotiation takes place when the resources are fixed and limited (fixed-pie situation) and each individual/party wants to get a large share for itself?
A. Normative Negotiation
B. Distributive Negotiation
C. Integrative Negotiation
D. None of the above
Which of the following strategies work for Win-Win situation?
A. Build trust and share information
B. Ask diagnostic questions.
C. Unbundle the issue
D. All of the above.
Which of the following statements is not true of negotiation ______?
A. Negotiation is a state of conflict.
B. Negotiation is competitive.
C. Negotiation aims to achieve settlement.
D. Negotiation is guided by principles.
The five steps to negotiating an agreement involve ______
A. Clarifying wants, proposing, bargaining, gaining agreement, and following-up.
B. Clarifying wants, discussing, postponing, negating and checking.
C. Clarifying wants, displaying, proposing, narrating and checking.
D. All of the above
Arbitration, Conciliation and negotiation are the important ingredients of such a system, known as ______
A. Settlement of disputes
B. Alternative Dispute resolution
C. Commercial disputes settlement
D. All of the above
