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Communications in Health Professions

Total questions: 29

Worksheet time: 16mins

Name
Class
Date
1.

Texting is an example of what type of communication

a)

Verbal

b)

Nonverbal

c)

Written

d)

Vocal

2.

·       Communicating through Facial expression, Eye Contact, Gestures and Body Posture.

a)

Verbal

b)

Nonverbal

c)

Vocal

d)

Written

3.

·       Communication through the Sound of your voice; Its tone, pitch, and rate of speech.

a)

Verbal

b)

Nonverbal

c)

Written

d)

Vocal

4.

·       Communication through what you say and the words you use.

a)

Verbal

b)

Nonverbal

c)

Written

d)

Vocal

5.

Which is NOT a part of the Sender/Receiver Communication model.

a)

Encoding

b)

Decoding

c)

Feedback

d)

Coding

6.

Which is NOT a successful communication skill?

a)

Listening

b)

Emotional Control

c)

Yelling

d)

Straight Talk

7.

Which is NOT a good nonverbal behavior of an effective listener?

a)

Maintain Eye Contact

b)

Lean slightly towards the speaker

c)

Close your eyes to hear better

d)

Face the speaker with an open posture

8.

Which is NOT an example of body language?

a)

Crossed Arms

b)

Posture

c)

Raised Eyebrows

d)

Emotional Control

9.

The concepts, values, customs, views, etc., of which an individual or group perceives or evaluates data, communicates ideas, and regulates behavior

a)

Facial Expression

b)

Frame of Reference

c)

Body Language

d)

Gestures

10.

Which is NOT an example of a gesture?

a)

Saluting

b)

Talking

c)

Waving

d)

Pointing

11.

You need to be careful about using gestures because they can mean different things in different cultures.

a)

True

b)

False

12.

Tone of voice can totally change a message.

a)

True

b)

False

13.

The receiver’s response to the sent message.

a)

Encoding

b)

Decoding

c)

Receiver

d)

Feedback

14.

When you interpret a message given to you.

a)

Encoding

b)

Decoding

c)

Receiver

d)

Feedback

15.

The person who originates and sends a message.

a)

Encoding

b)

Decoding

c)

Sender

d)

Receiver

16.

Select the methods of communication.

a)

Written

b)

Verbal

c)

Nonverbal

d)

Vocal

17.

Nonverbal Behaviors of an Effective Listener

a)

Maintain Eye Contact

b)

Acknowledge Speaker by Nodding or Smiling

c)

Use Facial Expressions that show you Understand

d)

Lean Slightly Towards the Speaker

18.

Which of the following are Successful Communication Skills?

a)

Listening

b)

Straight Talk

c)

Nonverbal Communication

d)

Stress Management and Emotion Control

19.

Which is the correct order for the Sender/Receiver Communication Model?

a)

1. Feedback

2. Sender

3. Receiver

4. Decoding

b)

1. Sender/Encoding

2. Transmission

3. Receiver/Decoding

4. Feedback

c)

1. Sender/Encoding

2. Transmission

3. Feedback

d)

1. Receiver/Decoding

2. Transmission

3. Sender/encoding

4. Feedback

20.

The process of sending and receiving messages to share meaning.

a)

Communication

b)

Nonverbal

c)

Verbal

d)

Written

21.

Which is NOT an example of Communications in the Health Professions?

a)

Nurse to Patient

b)

Nurse to Nurse

c)

Personal Trainer to Client

d)

All are Correct

22.

Studies have shown that we communicate the most through which type of communication?

a)

Verbal

b)

Nonverbal

c)

Written

d)

Vocal

23.

In Health Professions you need to use simple terms to explain complicated things to patients/clients. This is called....?

a)

Midterms

b)

Lay Terms

c)

Lowest terms

d)

None of the Above

24.

Which are ways you should give directions in the HP setting?

a)

Keep instructions simple

b)

Have the patient restate

c)

Give directions in a logical order

d)

Adjust language so patient will understand

25.

Which are barriers to effective communication?

a)

Personal Barriers

b)

Physical Barriers

c)

Cultural Barriers

d)

Environmental Barriers

26.

Which is an example of a personal barrier in communication?

a)

Negative attitudes

b)

Positive Attitude

c)

Smiling

d)

Height

27.

Which are physical barriers in communication?

a)

Blindness

b)

Height

c)

Hearing Loss

d)

Weight

28.

Which are environmental barriers to good communication?

a)

Noise

b)

Positive Attitudes

c)

Negative Attitudes

d)

Room Temperature

29.

Which is NOT a good communication skill?

a)

Empathy

b)

Sensitivity

c)

Cultural Bias

d)

Respect Diversity