The planning and launch of a new business

(a)  

The person or business that use the product or service produced

(a)  

The level of spending that consumers undertake related to their income

(a)  

Where the average costs of a business increases as it produces more because of poor motivation, of scale communication or coordination communication or coordination

(a)  

A business that is established or running with the objective of making a profit

(a)  

Where businesses have as an aim what is morally right, rather than necessarily the most profitable option

(a)  

Methods of business growth using acquisitions, mergers and takeovers

(a)  

The business which runs a franchise in a specific territory or area

(a)  

Products that business produce that have a physical presence

(a)  

Information and communication technology

(a)  

Where a business grows in value through sales in other countries

(a)  

A method of continuously improving quality through introducing small changes

(a)  

The time between ordering a good or service and receiving it

(a)  

The protection enjoyed by shareholders who can only lose the money they have put into the company

(a)  

The management of the flow of goods, information and money along the supply chain

(a)  

Where two businesses of equal size are joined together

(a)  

When a company raises finance through selling shares to new or existing shareholders

(a)  

Expansion from within a business by expanding the range of products and/or locations

(a)  

A collection of individuals who have common cause and campaign to achieve it

(a)  

The difference between costs and revenue; profit = total revenue – total costs

(a)  

When a business receives a discount through buying in bulk, which helps it reduce its average cost of production

(a)  

Checking that takes place at the end of the production process to ensure that products are of the required standard

(a)  

The opinion held by other people about a business and the products and services that it provides

(a)  

The idea that we cannot have everything we want because there is a limited amount of resources in the world

(a)  

When an investor owns part of a private or public limited company

(a)  

An individual or group that is directly or indirectly affected by the actions of a business

(a)  

Where a business acquires another business

(a)  

A business culture with the aim of zero defects and getting it right first time

(a)  

If a business goes bankrupt, sole traders and partners are personally liable or responsible for their business’s debt

(a)  

The external factors, such as the economy and the law, that influence how a business operates

(a)  

The initial money that is needed to start a business that is normally linked to purchases of machinery and premises

(a)  

Legal constraints that protect the consumer from unfair business practice

(a)  

Where a business receives goods from a supplier

(a)  

How a business is affected by economic variables, such as interest rates or inflation, in a country or in other countries

(a)  

Effect on businesses of consumer and producer concerns about the environment

(a)  

Where a business increases the amount or value of the goods or services that it produces

(a)  

Method of production associated with making very large quantities of standard products

(a)  

The increased integration of trade, finance and communications between countries

(a)  

A business objective of increasing the amount or value of sales Legal constraints that protect the employees of a business from unsafe business practice

(a)  

Features of an economy such as buildings, transport and power supplies that are needed for an economy to function

(a)  

Method of production where products are made individually

(a)  

Where a change in business ownership or management makes relations with customers difficult

(a)  

What type of organisation a business chooses to be, such as a partnership or company

(a)  

A business stakeholder who will be affected by a business’s location, for example in terms of direct and indirect employment opportunities

(a)  

Goods of which more are sold as consumer incomes increase

(a)  

The desire of an employee to do a job well

(a)  

The specific targets that a business wants to achieve that are measurable

(a)  

Where a firm gets other outside businesses to perform work for it

(a)  

The most common kind of limited company in the UK, where shares can only be sold to “family and friends”

(a)  

Location factor where a business is influenced by how near it wants to be to its customers

(a)  

Setting up processes in production to ensure that quality is achieved

(a)  

Where waste products from a business are found an alternative use

(a)  

Mending or remaking a poor quality product

(a)  

Activities that are provided by a business for customers which are intangible

(a)  

Business objectives such as being ethical or environmentally friendly

(a)  

All activities that are involved in getting a product or service to the customer

(a)  

How businesses uses machines and devices to improve their operation

(a)  

An environmental and cost consideration where a businesses may try and reduce congestion by rescheduling its distribution methods

(a)  

The aim of the total quality management process

(a)