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Worksheets

Principles of Business Chapter 13

Total questions: 60

Worksheet time: 45mins

Name
Class
Date
1.

Marketing a CD requires the same strategy as marketing diamond earrings.

a)

True

b)

False

2.

Marketing is used to find out if there is a demand for a product.

a)

True

b)

False

3.

Once it has been determined that there is a demand for a product, there is no need to decide how and where customers will buy their goods and services.

a)

True

b)

False

4.

Brainstorming occurs when workers get together to socialize.

a)

True

b)

False

5.

To evaluate customer acceptance, once a product is introduced, marketers track customers and their responses to it.

a)

True

b)

False

6.

To market a product successfully, a company has to

a)

spend a lot of money on advertising.

b)

understand what people want to buy.

c)

hire sales representatives.

d)

make sure they have a large inventory of their product.

7.

In order to decide how and what to sell, companies need to know

a)

what people think about similar products.

b)

how to ship products.

c)

what specific, defined groups of people want and need.

d)

how to design products to meet consumer needs.

8.

The function of marketing that involves decisions about how much to charge for products and services is called

a)

financing.

b)

marketing information management.

c)

pricing.

d)

promotion.

9.

Distribution includes all of the following except

a)

purchasing.

b)

Internet ordering.

c)

stock handling.

d)

inventory control.

10.

Some people support the inclusion in the marketing mix of a fifth “p,” which stands for

a)

people.

b)

parts.

c)

purchasing.

d)

preferences.

11.

Improving upon a product that is already on the market is part of the marketing function called

a)

marketing information management.

b)

product/service management.

c)

promotion.

d)

selling.

12.

Advertising is part of the marketing function called

a)

distribution.

b)

financing.

c)

promotion.

d)

selling.

13.

Selecting the right channel of distribution is part of the marketing mix strategy called

a)

product.

b)

place.

c)

price.

d)

promotion.

14.

Market researchers commonly ask shoppers to

a)

buy a product to get an opinion of it.

b)

help develop product strategies.

c)

tell them how to best produce and market products and services.

d)

respond to surveys to discover their wants and needs.

15.

Demographics do not include

a)

gender.

b)

behavioral characteristics.

c)

location.

d)

income.

16.

When a company focuses its market research and marketing mix strategies on the people most likely to buy its goods and services, the company is

a)

target marketing.

b)

focus marketing.

c)

demographic marketing.

d)

conducting focus groups.

17.

Once the idea for a product is generated,

a)

the product gets tested at the factory.

b)

the product gets tested on the market.

c)

the idea for the product is screened.

d)

a business plan for the product is developed.

18.

A prototype is

a)

an actual model of a product.

b)

created during product development.

c)

used to test a product’s design and functionality.

d)

all of the these

19.

The goal of test-marketing a product is to

a)

collect customers’ responses.

b)

see if a profit can be made.

c)

determine the best way to promote a product.

d)

test the channels of distribution.

20.

The last step of product development is

a)

develop a business plan.

b)

develop the product.

c)

test-market the product.

d)

evaluate customer acceptance.

21.

(a)   is getting the money that is necessary for setting up and running a business.

22.

The marketing mix consists of four basic marketing strategies: ____________________, ____________________, ____________________, and ____________________.

(a)  

23.

To make place decisions, marketers select the right (a)   .

24.

Marketers analyze and label their markets by (a)   .

25.

A (a)   is a model of an actual product.

26.

A pathway to direct products to consumers

a)

channel of distribution

b)

direct distribution

c)

indirect distribution

d)

marketing

27.

One or more intermediaries between a producer and a consumer

a)

channel of distribution

b)

direct distribution

c)

indirect distribution

d)

marketing

28.

The sale of goods or services by a producer directly to a consumer

a)

channel of distribution

b)

direct distribution

c)

indirect distribution

d)

marketing

29.

Gathering and analysis of information on the size, location, and makeup of a market

a)

marketing

b)

target marketing

c)

market research

d)

market segmentation

30.

The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are

a)

marketing

b)

target marketing

c)

market research

d)

market segmentation

31.

The division of a market for a product into groups of customers who have the same needs and traits

a)

marketing

b)

target marketing

c)

market research

d)

market segmentation

32.

The act of a company focusing on the people most likely to buy its goods and services

a)

marketing

b)

target marketing

c)

market research

d)

market segmentation

33.

To offer a product in a limited market for a limited time

a)

test-market

b)

market segmentation

c)

break-even point

d)

demographics

34.

Facts about the population

a)

test-market

b)

market segmentation

c)

break-even point

d)

demographics

35.

The point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service

a)

test-market

b)

market segmentation

c)

break-even point

d)

demographics

36.

What are the seven functions of marketing?

4 lines
37.

How do distribution decisions affect the price of products?

4 lines
38.

What are three questions that marketers consider in determining the price of a product?

4 lines
39.

List three methods market researchers use to help businesses discover consumers’ wants and needs.

4 lines
40.

How do demographics help marketers label their market? Give an example of how this knowledge can help product placement.

4 lines
41.

What does S stand for in SWOT?

a)

small

b)

strong

c)

strengths

d)

slow

42.

What does W in SWOT stand for?

a)

weather

b)

weaknesses

c)

wrong

d)

wide

43.

What does O in SWOT stand for?

a)

open

b)

only

c)

opportunities

d)

open-minded

44.

What does T in SWOT stand for?

a)

true

b)

threats

c)

trade

d)

troubles

45.

Positive and controllable factors that contribute to the success of parks

a)

Strength

b)

Weaknesses

c)

Opportunities

d)

Threat

46.

Negative factors that are beyond the control of the Parks Management.

a)

Strength

b)

Weaknesses

c)

Opportunities

d)

Threat

47.

Positive factors that are not within the control of the business.

a)

Strength

b)

Weaknesses

c)

Opportunities

d)

Threat

48.

 

Internal resources such as skilled, knowledgeable staff.

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

49.

Things your company lacks.

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

50.

Things your competitor does better than you.

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

51.

Resource limitations.

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

52.

The information in the SWOT must be?

a)

Honest and Real

b)

Theoretical

c)

Unrealistic

d)

Based on future events

53.

Negative press/media coverage.

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

54.

You conduct a SWOT analysis and find out that a new competitor is opening within 5 miles of your store. This would be considered a __________.

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat

55.

By identifying areas under the weaknesses section, how does this help you develop?

a)

So that you can avoid them.

b)

So that you can pretend they don't exist and ignore them

c)

Use them to identify areas for development and focus on them

d)

By allowing other people to see them and use them against you.

56.

Negative factors that are beyond the control of the business.

a)

Strength

b)

Weaknesses

c)

Opportunities

d)

Threats

57.

Positive and controllable factors that contribute to the business’ success.

a)

Strength

b)

Weaknesses

c)

Opportunities

d)

Threats

58.

New and popular products are being introduced in the market from other competitors.

a)

Strength

b)

Weaknesses

c)

Opportunities

d)

Threats

59.

The business space has a limited capacity to entertain many customers at the same time.

a)

Strength

b)

Weaknesses

c)

Opportunities

d)

Threats

60.

The small nature of the business enables it to provide excellent customer care because the small amount of work allows its staff to devote more time to customers.

a)

Strength

b)

Weaknesses

c)

Opportunities

d)

Threats