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WorksheetsCommunication
Total questions: 15
Worksheet time: 8mins
A worried person cannot communicate properly and an angry receiver cannot understand the real meaning of message. Which of the following barriers is highlighted here?
Semantic
Organizational
Personal
Psychological
If the parties to a communication do not believe each other, they cannot understand each others message in its original sense. This is _____ barrier to communication.
Personal Barriers
Psychological Barriers
Semantic Barriers
Organisational Barriers
Formal communication takes place between a superior and subordinate or a subordinate and superior only.
If there is no motivation or incentive for communication, subordinates may not take initiative to communicate. This is an example of organizational barrier to communication. (True/False) Give Reason.
Application for grant of leave, request for grants, etc are examples of:
Downward communication
Horizontal communication
Upward communication
Informal communication
Diagonal communication
'Unclarified Assumption' is which type of communication barrier?
Psychological
Personal
Organizational
Semantic
The process of converting the message into communication symbols is known as:
Encoding
Media
Decoding
Feedback
Rigid rules and cumbersome procedures may be a hurdle to communication. Similarly, communications through prescribed channel may result in delays. Identify the type of barrier.
A. Semantic
Organisational
Personal
Psychological
The most important goal of business communication is ___
Favorable relationship between sender and receiver
Receiver understanding
Organizational goodwill
Receiver response
Communication starts with:
Feedback
Channel
Sender
Encoding
Message
Which of these should not be avoided for effective communication?
Noise
Planning
Semantic Problems
Wrong assumptions
(a) means to impart understanding of the message.
If someone has a trouble speaking, for example had a stroke, what should you do?
Guess what they are trying to say
Give them paper so they can write it down
Teach them sign language
Allow them time to answer
Scenario: You ask a co-worker if they can help you with a client, they cross their arms and roll their eyes but do not say anything. Have they communicated?
No, at this stage it is one-way communication
No, when they answer you back they will have communicated, completing two-way communication
Yes, they have used non-verbal communication
Sort of, you won’t really know until they answer though
Communication is a _____ way, exchange process.
THREE
Four
