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Intro to Ops Man / Competitiveness, Strategy, and Productivity

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Strategies are considered Road Maps in achieving company goals

a)

True

b)

False

2.

Marketing influences competitiveness are influenced by the following ways except

a)

Identifying consumer wants and needs

b)

Price and Quality

c)

Advertising and Promotions

d)

Seller and Customers

3.

Arrange Planning and Decision Making steps according to Hierarchy

a)

Organizational Strategies - Organizational Goals - Functional Strategies - Tactics

b)

Organizational Strategies - Functional Strategies - Organizational Goals -Tactics

c)

Organizational Goals - Organizational Strategies - Functional Strategies - Tactics

d)

Tactics -Organizational Strategies - Functional Strategies - Organizational Goals

4.

True or False: Core Competencies do not impact organization competitiveness

a)

True

b)

False

5.

Based from SWOT Analysis, this refers to favorable external factors that could give an organization a competitive advantage.

a)

Strength

b)

Weakness

c)

Opportunities

d)

Threats

6.

What are examples of Professional services?

a)

Schools, universities

b)

Medicare, mail, social services, police, fire

c)

Financial, health care, legal

d)

None of the Above

7.

What are examples of Services within organizations?

a)

payroll, accounting, maintenance, IT, HR, janitorial

b)

utilities, internet, communications

c)

lawn care, painting, general repair, remodeling, interior design

d)

all of the above

8.

What are examples of travel and hospitality services?

a)

mass transit, taxi, airlines, ambulance

b)

Travel bureaus, hotels, resorts

c)

truck, railroad, boat, air

d)

all of the above

9.

True or False: Tactics are the goals that we have in a company

a)

True

b)

False

10.

This pertains to getting the most out of a fixed set of resources

a)

Productivity

b)

Competitiveness

c)

Efficiency

d)

Rewards