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WorksheetsOrganizational behavior 1&2
Total questions: 40
Worksheet time: 20mins
________ is defined as ʺthe multidisciplinary field that seeks knowledge of behavior in organizational settings by systematically studying individual, group, and organizational processes. [C1]
Industrial psychology
Organizational psychology
Behavioral science
Organizational behavior
Frederick Winslow Taylor recommended that ............. [C2]
workers be given more autonomy in the operation of their jobs
a bureaucracy be established to provide order in the workplace
a standard hourly wage be implemented to discourage absenteeism
a bureaucracy be established to provide order in the workplace
Frederick Winslow recommended that increasing employee wages would ...... [C2]
improve the relationship between managers and employees
raise employee motivation and make them more productive
encourage employees to work fewer hours for the same weekly wage
make production costs too expensive and products less competitive
A major finding of the Hawthorne studies is that ... [C2]
organizations are social systems
working conditions impact productivity
employees work best without close supervision
employees are economic creatures
Classical organizational theory focused on ....... [C1]
establishing the means of controlling worker activities
effectively organizing the work of individuals
the efficient structuring of organizations
the effective allocation of monetary incentives
Weber believed that ________ is the one best way to efficiently organize work in all organizations. [C2]
scientific management
time and motion management
Theory X and Y
bureaucracy
Organizational behavior seeks to make organizations more profitable by addressing the treatment of people and the way they do their jobs. [C2]
True
False
Research has shown that companies where employees are accurately appraised enjoy lower costs and higher productivity than those companies where appraisals are handled less accurately. [C2]
True
False
Employees who believe they have been treated unfairly on the job are more likely to steal from their employers. [C2]
True
False
The human resource department is primarily responsible for organizational behavior. [C1]
True
False
What is organizational behavior?
Organizational behavior is the study of how people behave within groups.
Organizational behavior is the study of how individual customers, groups or organizations select, buy, use, and dispose ideas, goods, and services to satisfy their needs and wants.
Organizational behavior is the study of how to manage the human capital of an organization and focus on implementing policies and processes.
Organizational behavior is the study of how train people.
Organization has been defined as...
a person considered alone, rather than as belonging to a group of people.
a group of people who work together, like a neighborhood association, a charity, a union, or a corporation.
a collection of elements or components that are organized for a common purpose.
All of these
Two of the greatest challenges of today's organizations are...
Cost management and different generations
Individual behavior and finance
Globalization and cost management
Different generations and globalization (diversity)
Importance of organizational behavior as below...
Developing interpersonal skills
Sharpening and refining our decisions and actions
Personal development and understanding others through organizational behavior
All of these
OB is the study of ___________ in the organization
animal behaviors
boss behaviors
human behaviors
customer behaviors
Which of the following NOT the forces of organizational behavior?
Structure
Social system
People
Sports
The nature of people consists of:
Individual differences
Human dignity
Motivated behavior
All of these
Organization structure primarily refers to ________
how activities are coordinated & controlled
distribution of the resources
Office location
the policy statements developed by the organization
Who is called manager?
an individual that purchases another company's goods or services.
someone that puts money into an entity such as a business for a financial return.
someone who accomplishes goals through other people
a person that provides something needed such as a product or service
The study and practice of how to manage individual and group behavior in business, government, and nonprofit settings is referred to as
Internationalization
Organizational behavior
Scientific management
Industrialization
time on a particular job
tenure
seniority
biographical characteristics
age, gender, race, disability, and length of service
time on a particular job
work experience
any characteristic that makes people different from one another
workplace diversity
differences in gender, race, ethnicity, age, or disability
differences in values, personality, and work preferences
any characteristic that makes people different from one another
___ __social relationships also were associated with _____ stress at work and lower intentions to quit.
Negative
Positive
lower
higher
So having managers with good interpersonal skills is less likely to make the workplace more pleasant.
True
False
So having managers with good interpersonal skills...makes it easier to hire and keep qualified people.
True
False
____________ is known as “the father of scientific management.”
Fredrick W. Taylor
Henry Fayol
Robert Owen
None of these
Hawthorne Studies is related to which stage of the organisational behaviour evolution
Industrial revolution
Scientific management
Organisational behaviour
Human relations movement
In present context, challenges for OB are
Employee expectation
Workforce diversity
Globalization
All of the above
“Leadership motivates the people to work and not the power of money”, this concept is related to
Autocratic model
Custodial model
Supportive Model
Collegial Model
Which of the following represents correct sequencing of historical developments of Organisational Behaviour?
Industrial revolution —> Scientific management –> Human relations movement –> OB
Industrial revolution —> Human relations movement —> Scientific management –> OB
Scientific management —> Human relations movement –> Industrial revolution –> OB
None of these
A manager with good ________________________ can make the work place more pleasant
Communication
knowledge
experience
Interpersonal Skills
Groups created by managerial decision in order to accomplish stated goals of the organization are called
formal groups
informal groups
task groups
interest groups
Intra-sender roles conflict happen because
Two or more people demand different things
Different roles for one position
Other's expectation is different from role's holder expectations
Having a gap between personality and job requirement
Social equilibrium happen when
People working against each other
People can adapt to changes
Unclear process in interdependence subsystem
Expectation of an individual to give to organizations which include time, effort, energy, skill and knowledge. This statement refer to :
Psychological contract
Exchange theory
Economic Contract
Role ambiguity exist when
Job holder knows well their job
Clear work instruction
Different work culture
Proper line in communication
The higher the education and job level, the higher the status.
True
FALSE
Below are the item that relate to status symbol except :
Types of furniture
Job title
Office's space
Seniority
The reasons for learning culture of one organizations is to make sure we join a company that have same belief and values with us.
True
False
