WorksheetsIndustrial Organization Psychology Final
Total questions: 50
Worksheet time: 2hrs 45mins
I/O Psychology is a branch of psychology that _____ in the workplace.
treats psychological disorders
applies the principles of psychology
provides therapy to employees
all of these equally define I/O psychology
The use of _____ best distinguishes I/O psychology from related fields taught in business college
statistics
psychological principles
consultants
Intuition
I/O psychology examines factors that affect the _______ in an organization, whereas business fields
examine the broader aspects of running an organization.
People
Stock performance
Machines
All of the above
Psychologists involved in _______ study leadership, job satisfaction, and employee motivation.
personnel psychology
organizational psychology
training and development
human factors
Psychologists in the area of _______ concentrate on workplace design, man-machine interaction,
and physical fatigue.
personnel psychology
organizational psychology
training and development
human factors
Changes in employee behavior that result from an employee being studied or receiving increased attention from manager is called the:
Hawthorne effect
Premack principle
Pygmalion effect
Peter principle
According to your text, the most important reason for the reliance on research is that it ultimately:
reduces accidents
saves an organization money
increases employee satisfaction
reduces turnover
Hypotheses are based on:
previous research
logic
theories
all three of these
Which of the following is the reason for WHY a study obtains certain results?
Hypothesis
Idea
Postulation
Theory
Asking "will the results of laboratory research generalize to organizations in the "real world" is related to:
internal validity
external validity
face validity
construct validity
What field research gains in _______ it loses in _______.
control / external validity
power / control
internal validity / power
external validity / control
Which of the following research methods can determine a cause and effect relationship?
Correlational method
Quasi-experimental method
Archival method
Experimental method
The variable that we expect to change as a result of our manipulation is called the:
independent variable
dependent variable
intervening variable
control variable
Researchers at IBM think that employees who get to chose their own working hours will be more satisfied than those who do not. To test this idea, IBM employees at the Dallas facility are told that they can chose their own hours. Six months later, the satisfaction level of employees in the Dallas facility is compared to employees in the Knoxville facility. The employees in the Knoxville facility are considered the:
dependent variable
control group
experimental group
independent variable
A teacher wants to see if there are any differences in the test scores of students who take her exam on the computer and those who take her exam the traditional paper and pencil way. Students with an odd digit at the end of their student ID number are required to take her midterm exam on the computer and those with an even digit are required to take a paper and pencil exam. Her study has a _____ sample with _____.
random / random assignment
convenience / random assignment
convenience / nonrandom assignment
random / nonrandom
The gathering, analyzing, and structuring of information about a job’s components, characteristics, and requirements is a process called:
task analysis
job analysis
surveying
job description
Job analysis can serve as a foundation for:
selecting employees
training employees
evaluating employees' performance
all of these and more
Promoting people until they reach their highest level of incompetence is called:
the Anderson Analog
Peter Principle
person power planning
none of these
Which of the following is not true of job titles?
Titles should describe the nature of a job
Job titles can affect perceptions of job status
Titles provide workers with identity
All three of these statements are true
Which of the following sections in a job description can affect a person's perceptions of the status and worth of a job?
Job title
Brief summary
Work activities
Work context
Determining the worth of a job defines:
functional job analysis
job evaluation
comparable worth
salary surveying
_______ is the process of determining a job's worth.
Comparable worth
Job analysis
Job evaluation
Performance appraisal
If a practitioner gives a math test to a group of participants at two points in time, and finds that the high scorers on the first test are also the high scorers on the second test, the test has demonstrated:
content validity.
test-retest reliability
interrater reliability.
internal consistency.
Professor Jenn has created a new measure of intelligence. She administers the test to a number of participants. Two weeks later, she administers the same test to the same people. Professor Lang is examining:
content validity.
interrater reliability.
test–retest reliability
parallel forms reliability
The extent to which items on a test are interrelated and hang together is referred to as:
parallel forms reliability
content validity
divergent validity
internal consistency
Split-half reliability, inter-item reliability, Cronbach's coefficient alpha, and the Kuder-Richardson 20 are all measures of:
interrater reliability.
parallel forms reliability
internal consistency
criterion-related validity
Beatrice has created a test to measure high school students' math ability. However, she includes only questions on addition and subtraction, even though most high school students also know other procedures (such as division and multiplication). Because her test does not measure everything that should be considered as part of math ability in this group, her test has low:
predictive validity
concurrent validity
content validity
interrater validity
Aneen wants to know which students will succeed in a gifted program, so she administers a test at the beginning of the year. At the end of the year, she finds that the test results correlate with those students' grades. The test has demonstrated:
content validity
predictive validity
concurrent validity
divergent validity
Agatha has created a test of organization, and wants to know whether it relates to performance on the job. In this example, Agatha is MOST concerned with:
content validity
internal consistency
parallel forms reliability
criterion-related validity
If a company hires someone without examining his references or background, and that person later commits a crime while working for the company, the company may be held accountable for;
Reference Check
Negligent Hiring
Fraud
Negligent reference
The process of confirming the accuracy of information provided by an applicant is known as
Reference Check
Negligent Hiring
Fraud
Negligent reference
If a previous employer fails to submit pertinent information to an entity that asks it, it may be guilty of
Reference Check
Negligent Hiring
Fraud
Negligent reference
A performance appraisal method in which employees are ranked from best to worst.
Forced-choice rating scale
Rank order
Performance appraisal review
Performance Check
A type of objective criterion for measuring job performance by comparing job behavior to a standard.
Quantity
Quality
Error
A rating error in which a rater constantly gives all employees the same score.
Regardless of their real levels of performance, they receive high ratings.
Strictness error
Leniency error
Central tendency error
A rating error in which a rater constantly gives all employees the same score.
Regardless of their real levels of performance, they receive low scores.
Strictness error
Leniency error
Central tendency error
A rating error in which a rater constantly gives all employees the same score.
Regardless of their real levels of performance, they receive low scores.
Strictness error
Leniency error
Central tendency error
A type of rating error in which a rater constantly assigns a medium score to all employees, regardless of their actual performance levels.
Strictness error
Leniency error
Central tendency error
This principle states that reinforcement is relative and that a supervisor can reinforce an employee with something that on the surface does not appear to be a reinforcer.
Hawthorne Effect
Peter Principle
Premack Principle
Reinforcement Hierarchy
The extent to which people believe that they are responsible for and in control of their success or failure in life.
Reinforcement
Internal locus of control
Equity Theory
Behavioral Theory
Employees who have high self-esteem, a high need for achievement, and intrinsic motivation and who are expected to perform well by others are more motivated than their counterparts with low self-esteem and low achievement need who are extrinsically motivated.
True
False
Goals are most effective if they are concrete and specific, are of not too high but reasonable difficulty, and are set with the input of the employee.
True
False
A measure of job satisfaction in which raters place a mark under a facial expression that is most similar to the way they feel about their jobs.
Minnesota Satisfaction Questionnaire (MSQ)
Job Descriptive Index (JDI)
Faces Scale
Job in General (JIG) Scale
A measure of job satisfaction that yields scores on 20 dimensions.
Minnesota Satisfaction Questionnaire (MSQ)
Job Descriptive Index (JDI)
Faces Scale
Job in General (JIG) Scale
Satisfied and committed employees are more likely to have better performance, have lower turnover, miss fewer days of work, be more motivated, engage in organizational citizenship behaviors, and be less likely to engage in counterproductive work behaviors
True
False
Absenteeism can be reduced using financial incentives and recognition programs.
True
False
What should be the first step employers should take to reduce turnover rates of employees?
Increasing their salary
Find out why they are leaving.
Increasing penalty rates for breached contracts.
Which of the following is not part of organizational communication?
upward
downward
horizontal
vertical
Interpersonal communication can be improved with effective listening skills that has six different styles. Which of the following is not part of it?
Leisure
Conforming
Inclusive
Empathic
Written communication can be improved by learning better writing skills and by writing organizational documents at a reading level that matches the reading level of most employees.
True
False
