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Industrial Organization Psychology Final

Total questions: 50

Worksheet time: 2hrs 45mins

Name
Class
Date
1.

I/O Psychology is a branch of psychology that _____ in the workplace.

a)

treats psychological disorders

b)

applies the principles of psychology

c)

provides therapy to employees

d)

all of these equally define I/O psychology

2.

The use of _____ best distinguishes I/O psychology from related fields taught in business college

a)

statistics

b)

psychological principles

c)

consultants

d)

Intuition

3.

I/O psychology examines factors that affect the _______ in an organization, whereas business fields

examine the broader aspects of running an organization.

a)

People

b)

Stock performance

c)

Machines

d)

All of the above

4.

Psychologists involved in _______ study leadership, job satisfaction, and employee motivation.

a)

personnel psychology

b)

organizational psychology

c)

training and development

d)

human factors

5.

Psychologists in the area of _______ concentrate on workplace design, man-machine interaction,

and physical fatigue.

a)

personnel psychology

b)

organizational psychology

c)

training and development

d)

human factors

6.

Changes in employee behavior that result from an employee being studied or receiving increased  attention from manager is called the: 

a)

Hawthorne effect

b)

Premack principle

c)

Pygmalion effect

d)

Peter principle

7.

According to your text, the most important reason for the reliance on research is that it ultimately:

a)

reduces accidents

b)

saves an organization money

c)

increases employee satisfaction

d)

reduces turnover

8.

Hypotheses are based on:

a)

previous research

b)

logic

c)

theories

d)

all three of these

9.

Which of the following is the reason for WHY a study obtains certain results?

a)

Hypothesis

b)

Idea

c)

Postulation

d)

Theory

10.

Asking "will the results of laboratory research generalize to organizations in the "real world" is related to:

a)

internal validity

b)

external validity

c)

face validity

d)

construct validity

11.

What field research gains in _______ it loses in _______.

a)

control / external validity

b)

power / control

c)

internal validity / power

d)

external validity / control

12.

Which of the following research methods can determine a cause and effect relationship?

a)

Correlational method

b)

Quasi-experimental method

c)

Archival method

d)

Experimental method

13.

The variable that we expect to change as a result of our manipulation is called the:

a)

independent variable

b)

dependent variable

c)

intervening variable

d)

control variable

14.

Researchers at IBM think that employees who get to chose their own working hours will be more satisfied than those who do not. To test this idea, IBM employees at the Dallas facility are told that they can chose their own hours. Six months later, the satisfaction level of employees in the Dallas facility is compared to employees in the Knoxville facility. The employees in the Knoxville facility are considered the:

a)

dependent variable

b)

control group

c)

experimental group

d)

independent variable

15.

A teacher wants to see if there are any differences in the test scores of students who take her exam on the computer and those who take her exam the traditional paper and pencil way. Students with an odd digit at the end of their student ID number are required to take her midterm exam on the computer and those with an even digit are required to take a paper and pencil exam. Her study has a _____ sample with _____.

a)

random / random assignment

b)

convenience / random assignment

c)

convenience / nonrandom assignment

d)

random / nonrandom

16.

The gathering, analyzing, and structuring of information about a job’s components, characteristics, and requirements is a process called:

a)

task analysis

b)

job analysis

c)

surveying

d)

job description

17.

Job analysis can serve as a foundation for:

a)

selecting employees

b)

training employees

c)

evaluating employees' performance

d)

all of these and more

18.

Promoting people until they reach their highest level of incompetence is called:

a)

the Anderson Analog

b)

Peter Principle

c)

person power planning

d)

none of these

19.

Which of the following is not true of job titles?

a)

Titles should describe the nature of a job

b)

Job titles can affect perceptions of job status

c)

Titles provide workers with identity

d)

All three of these statements are true

20.

Which of the following sections in a job description can affect a person's perceptions of the status and worth of a job?

a)

Job title

b)

Brief summary

c)

Work activities

d)

Work context

21.

Determining the worth of a job defines:

a)

functional job analysis

b)

job evaluation

c)

comparable worth

d)

salary surveying

22.

_______ is the process of determining a job's worth.

a)

Comparable worth

b)

Job analysis

c)

Job evaluation

d)

Performance appraisal

23.

If a practitioner gives a math test to a group of participants at two points in time, and finds that the high scorers on the first test are also the high scorers on the second test, the test has demonstrated:

a)

content validity.

b)

test-retest reliability

c)

interrater reliability.

d)

internal consistency.

24.

Professor Jenn has created a new measure of intelligence. She administers the test to a number of participants. Two weeks later, she administers the same test to the same people. Professor Lang is examining:

a)

content validity.

b)

interrater reliability.

c)

test–retest reliability

d)

parallel forms reliability

25.

The extent to which items on a test are interrelated and hang together is referred to as:

a)

parallel forms reliability

b)

content validity

c)

divergent validity

d)

internal consistency

26.

Split-half reliability, inter-item reliability, Cronbach's coefficient alpha, and the Kuder-Richardson 20 are all measures of:

a)

interrater reliability.

b)

parallel forms reliability

c)

internal consistency

d)

criterion-related validity

27.

Beatrice has created a test to measure high school students' math ability. However, she includes only questions on addition and subtraction, even though most high school students also know other procedures (such as division and multiplication). Because her test does not measure everything that should be considered as part of math ability in this group, her test has low:

a)

predictive validity

b)

concurrent validity

c)

content validity

d)

interrater validity

28.

Aneen wants to know which students will succeed in a gifted program, so she administers a test at the beginning of the year. At the end of the year, she finds that the test results correlate with those students' grades. The test has demonstrated:

a)

content validity

b)

predictive validity

c)

concurrent validity

d)

divergent validity

29.

Agatha has created a test of organization, and wants to know whether it relates to performance on the job. In this example, Agatha is MOST concerned with:

a)

content validity

b)

internal consistency

c)

parallel forms reliability

d)

criterion-related validity

30.

If a company hires someone without examining his references or background, and that person later commits a crime while working for the company, the company may be held accountable for;

a)

Reference Check

b)

Negligent Hiring

c)

Fraud

d)

Negligent reference

31.

The process of confirming the accuracy of information provided by an applicant is known as

a)

Reference Check

b)

Negligent Hiring

c)

Fraud

d)

Negligent reference

32.

If a previous employer fails to submit pertinent information to an entity that asks it, it may be guilty of

a)

Reference Check

b)

Negligent Hiring

c)

Fraud

d)

Negligent reference

33.

A performance appraisal method in which employees are ranked from best to worst.

a)

Forced-choice rating scale

b)

Rank order

c)

Performance appraisal review

d)

Performance Check

34.

A type of objective criterion for measuring job performance by comparing job behavior to a standard.

a)

Quantity

b)

Quality

c)

Error

35.

 

A rating error in which a rater constantly gives all employees the same score.

Regardless of their real levels of performance, they receive high ratings.

a)

Strictness error

b)

Leniency error

c)

Central tendency error

36.

A rating error in which a rater constantly gives all employees the same score.

Regardless of their real levels of performance, they receive low scores.

a)

Strictness error

b)

Leniency error

c)

Central tendency error

37.

A rating error in which a rater constantly gives all employees the same score.

Regardless of their real levels of performance, they receive low scores.

a)

Strictness error

b)

Leniency error

c)

Central tendency error

38.

A type of rating error in which a rater constantly assigns a medium score to all employees, regardless of their actual performance levels.

a)

Strictness error

b)

Leniency error

c)

Central tendency error

39.

This principle states that reinforcement is relative and that a supervisor can reinforce an employee with something that on the surface does not appear to be a reinforcer.

a)

Hawthorne Effect

b)

Peter Principle

c)

Premack Principle

d)

Reinforcement Hierarchy

40.

The extent to which people believe that they are responsible for and in control of their success or failure in life.

a)

Reinforcement

b)

Internal locus of control

c)

Equity Theory

d)

Behavioral Theory

41.

Employees who have high self-esteem, a high need for achievement, and intrinsic motivation and who are expected to perform well by others are more motivated than their counterparts with low self-esteem and low achievement need who are extrinsically motivated.

a)

True

b)

False

42.

Goals are most effective if they are concrete and specific, are of not too high but reasonable difficulty, and are set with the input of the employee.

a)

True

b)

False

43.

A measure of job satisfaction in which raters place a mark under a facial expression that is most similar to the way they feel about their jobs.

a)

Minnesota Satisfaction Questionnaire (MSQ)

b)

Job Descriptive Index (JDI)

c)

Faces Scale

d)

Job in General (JIG) Scale

44.

A measure of job satisfaction that yields scores on 20 dimensions.

a)

Minnesota Satisfaction Questionnaire (MSQ)

b)

Job Descriptive Index (JDI)

c)

Faces Scale

d)

Job in General (JIG) Scale

45.

Satisfied and committed employees are more likely to have better performance, have lower turnover, miss fewer days of work, be more motivated, engage in organizational citizenship behaviors, and be less likely to engage in counterproductive work behaviors

a)

True

b)

False

46.

Absenteeism can be reduced using financial incentives and recognition programs.

a)

True

b)

False

47.

What should be the first step employers should take to reduce turnover rates of employees?

a)

Increasing their salary

b)

Find out why they are leaving.

c)

Increasing penalty rates for breached contracts.

48.

Which of the following is not part of organizational communication?

a)

upward

b)

downward

c)

horizontal

d)

vertical

49.

Interpersonal communication can be improved with effective listening skills that has six different styles. Which of the following is not part of it?

a)

Leisure

b)

Conforming

c)

Inclusive

d)

Empathic

50.

Written communication can be improved by learning better writing skills and by writing organizational documents at a reading level that matches the reading level of most employees.

a)

True

b)

False