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MIDTERM QUIZ 2

Total questions: 20

Worksheet time: 5mins

Name
Class
Date
1.

What are the two steps that is important to do in quality cost?

a)

Accounting and Analyzing

b)

Accounting and Measuring

c)

Analyzing and Measuring

d)

Measuring and Controlling

2.

In the concept of TQM, quality means what?

(a)  

3.

It is also known as planned cost.

(a)  

4.

When the management lacks confidence on the quality, what is being incurred?

a)

Prevention Costs

b)

Appraisal Costs

c)

External Failure Costs

d)

Internal Failure Costs

5.

Failure costs are incurred because of the organizations failure to (a)   ?

6.

Identify what failure cost this belongs: Audit

(a)  

7.

Identify what failure cost this belongs: Overtime

(a)  

8.

Identify what failure cost this belongs: Product Warranty

(a)  

9.

Identify what failure cost this belongs: Calibration

(a)  

10.

What is the meaning of MBWA?

(a)  

11.

Which of the following does not include in the measures of success?

a)

Product

b)

Promotion

c)

Process

d)

Personnel

12.

When the management is trying to inject a system to prevent future failures, they are being?

(a)  

13.

Leader:Coaches - Manager:________

a)

Sits Around

b)

Question

c)

Finds Fault

d)

Reactive

14.

It is one of the 14 points of top management where in the organization gives importance on educating their employees constantly.

(a)  

15.

Adapt to the new philosophy is one of the 14 points of top management . What is this new philosophy?

(a)  

16.

End the practice of awarding business based on price tag alone shows the importance of price in choosing suppliers. 

a)

TRUE

b)

FALSE

17.

In the rule-of-thumb, 15% of the problems in the organization is due to…..

a)

Faulty System

b)

Employee Behavior

c)

Senior Management

18.

Cease dependence on mass inspection is possible through?

a)

JIT

b)

Prevention

c)

DIRFT

d)

All of these

19.

Creating constancy of purpose can be seen on the company's…..

a)

Vision Statement

b)

Mission Statement

c)

Goals

d)

Objectives

20.

John encourages his team to contribute in their brainstorming to allow creative thoughts to be generated. What 14 points for top management John is practicing?

(a)