wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Employability Skills - 2nd Year 1-50

Total questions: 50

Worksheet time: 25mins

Name
Class
Date
1.

The plumber______ the pipes yesterday.

a)
repair
b)
repaired
c)
was repair
d)
was repaired
2.

Kumar_______a good carpenter.

a)
are
b)
can
c)
be
d)
is
3.

Come tomorrow and fix the door .This sentence is --------

a)
interrogative
b)
imperative
c)
exclamatory
d)
none
4.

How effective the CTS training has been! This sentence is --------

a)
exclamatory
b)
imperative
c)
declarative
d)
none
5.

While addressing your boss, you should be___________

a)
impolite
b)
informal
c)
formal
d)
none
6.
The customer requested the lady executive to display the different mobile phone models. The customer asked ------- to mention the cost of the mobiles too.
a)
him
b)
his
c)
her
d)
It
7.
The ITI Principal called Manoj. The Principal asked ------- to show hall ticket for the CTS examination.
a)
him, his
b)
him, her
c)
her, his
d)
her, him
8.

Hi, how are you? What’s up? – These are examples of ---------

a)
formal communication
b)
informal communication
c)
polite communication
d)
none
9.

How do you come to work? What is your qualification? These are examples of -------.

a)
formal communication
b)
informal communication
c)
impolite communication
d)
Improper communication
10.

If you meet your supervisor in the grocery store, you will --------------.

a)

turn your face and go away

b)
run to him/her and hug him/her
c)
greet him/her formally
d)
greet him/her informally
11.
When you borrow a screwdriver from a trainee, you should say, ‘--------
a)
Give me your screwdriver
b)
Can you give me your screwdriver?
c)
What a nice screwdriver you have!
d)
Spare me your screwdriver
12.
The company asked the carpenter to design a box with the given dimensions. When it was approved, he made many more for the company.
a)
box
b)
cabinets
c)
boxes
d)
numbers
13.
Magnificent, large, thin, lengthy, square, bright, sharp, hard – are examples of --.
a)
describing words
b)
action words
c)
pronouns
d)
naming words
14.
Table, wire, socket, cable, hammer, nail, pipe, motor, refrigerator – are examples of --.
a)
action words
b)
pronouns
c)
describing words
d)
naming words
15.
Fix, measure, pull, lift, grind, mix, operate – are examples of .
a)
pronouns
b)
action words
c)
describing words
d)
naming words
16.

Commas, full stops, question marks – are examples of ----------.

a)
design
b)
punctuation marks
c)
formal communication
d)
none
17.
You are requested to complete the given assignment by Monday. This is an example of --.
a)
impolite communication
b)
formal communication
c)
informal communication
d)
oral communication
18.

Gestures, facial expressions, eye contact are examples of ---------.

a)
verbal communication
b)
non-verbal communication
c)
acting skills
d)
communication skills
19.
I have received complaints about workplace safety. Please check them immediately and share the details with me. This is an example of --.
a)
casual communication
b)

formal workplace communication

c)
informal communication
d)
informal workplace communication
20.
Greetings help you to --.
a)
establish a connection with someone you meet in formal and informal situations.
b)
establish a connection with someone you meet in formal situations.
c)
establish a connection with someone you meet in informal situations.
d)
establish cordial relationship
21.

When you meet the instructor inside or outside the ITI, it is --------.

a)
always formal
b)
always informal
c)
formal inside the ITI
d)
informal outside the ITI
22.

In the context of an interview_______ greetings is to be used.

a)
formal
b)
informal
c)
friendly
d)
cordial
23.
When you make an enquiry at a bank, it is ------------------ situation.
a)
an informal
b)
a formal
c)
a friendly
d)
a casual
24.

During the COVID-19 pandemic, it is better to ------------------ -------- than shake hands, and say Namaste than --------------.

a)
hug, wave hands
b)
wave hands, hug
c)
hold hands, hug
d)
none
25.

A good ------------ helps to create a good first impression.

a)
family
b)
friend
c)
self-introduction
d)
all of the above
26.
We may have to introduce colleagues, peers and superiors in context.
a)
self-introduction
b)
informal
c)
formal
d)
official
27.
A quick self-introduction is called --..
a)
elevation pitch
b)
elevator tone
c)
elevator pitch
d)
elevation tone
28.
When you attend a friend's wedding with your father, you may have to introduce your father to your friend and your friend to your father. What kind of situation is it?
a)
elevator pitch
b)
formal
c)
informal
d)
elevation tone
29.
As a customer sales executive in an electrical appliances showroom, your greetings and introduction of your instructor to your supervisor shall be                
a)
descriptive
b)
formal
c)
informal
d)
elevator tone
30.

- are persons with very good behavior, achievements and lead as an example.

a)

customer service executives

b)
sales supervisors
c)
ITI instructors
d)
role models
31.
Role models people to follow them.
a)
elevate
b)
instruct
c)
inspire
d)
none
32.
Role models inspire people to follow them though they have and have met .
a)
elevation, failures
b)
strengths, failures
c)
weaknesses, failures
d)
elevation, successes
33.

Human beings are ------- nature. It is the cultivation of________ habits that makes one a better person.

a)
perfect, good
b)
perfect, strength
c)
imperfect, good
d)
imperfect, weak
34.

The set of imperfections in a person is called -------------------

a)
strengths
b)
elevations
c)
imitations
d)
weaknesses
35.

Strengths of role models get_______ while weaknesses get_________.

a)
noticed, unnoticed
b)
elevator, noticed
c)
unnoticed, noticed
d)
none
36.

While we are at home or with friends, we use -------------------verbal communication.

a)
influence
b)
informal
c)
formal
d)
none
37.
When we greet our superiors, managers and boss we greet them .
a)
informally
b)
casually
c)
formally
d)
indifferently
38.

Spoken communication is not only _______but also_________.

a)
verbal, non-verbal
b)
speaking, writing
c)
speaking, formal
d)
writing, informal
39.
What we communicate without words, but with body language is an example of ----------------------
a)
verbal communication
b)
formal communication
c)
informal communication
d)
non-verbal communication
40.
Working with others to find a mutually agreeable solution is called
a)
persuasion
b)
communication
c)
negotiation
d)
assertion
41.

Communication within an organization is ----------------------- with superiors and can be _______with friends colleagues.

a)
informal, formal
b)
informal, non-verbal
c)
formal, informal
d)
non-verbal, informal
42.
‘Good morning’, ‘nice to meet you’, ‘How have you been?’ – are examples of ---------------
a)
formal greetings
b)
informal greetings
c)
superiors
d)
organizations
43.
Writing emails, letters, memos, orders, filling forms, minutes, contracts, proposals and quotations are examples of workplace communication.
a)
informal
b)
non-verbal
c)
formal
d)
verbal
44.
Writing a leave letter is part of -------------------------- communication.
a)
formal workplace
b)
informal workplace
c)
non-verbal workplace
d)
none
45.

Please be informed that the annual staff meeting has been ------------------ to be __________ on the 1st of November.

a)
conducted, confirmed
b)
listened, conducted
c)
conducted, listened
d)
confirmed, conducted
46.

Reena has --------------------- to avail leave for 2 days to -------------- her cousin’s wedding. She has_________the letter to the supervisor.

a)
submitted, attend, planned
b)
planned, attend, submit
c)
plan, attended, submitted
d)
planned, attend, submitted
47.

magine you have ----------ABC company as a craftsman________an email to be sent to your supervisor.

a)
join, written
b)
joined, written
c)
joined, wrote
d)
joined, write
48.
---------- the role of the supervisor to ------------------------ instructions to the craftsmen on safety in the workplace.
a)
played, give
b)
played, gave
c)
play, give
d)
played, given
49.

--------- a note to be_______to the newly recruited craftsmen about safety.

a)
written, circulate
b)
write, circulate
c)
write, circulated
d)
written, circulated
50.

-_______means the immediate surroundings to the place one lives in.

a)
Workplace
b)
Facilities
c)
City
d)
Neighbourhood