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WorksheetsQuiz-01
Total questions: 10
Worksheet time: 10mins
Total Quality Management focuses on?
Employee
Customer
Employee and Customer
None of the Above
TQM and ISO both focuses on
Customer
Supplier
Employee
All of the above
Which of the following is responsible for quality objective?
Top level management
Frontline management
Middle level management
All of the above
While setting Quality objective, _ to be considered.
Customer need
Supplier need
Organizational need
Workers need
Name of your instructor in Total Quality Management
Charresse Marie Sequino
Charesse Marie Sequino
Charisse Mae Sequino
Charisse Mary Sequino
What are the 4 P's of TQM?
People, Progress, Practices and Principles
People, Product, Planning and Performance
Processes, People, Planning and Performance
People, Product, Planning and Processes
TQM stands for?
(a)
It is considered as the "Three-Legged Stool of Total Quality".
Quality, Benchmarking and Processes
Customer, Quality and People
Measures, People and Processes
Employee, Quality and Customer
Performance that meets or exceeds expectations.
Quality
Satisfaction
Services
Standard
applies to products, services, people, processes, and environments.
(a)
