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Communication

Total questions: 6

Worksheet time: 3mins

Name
Class
Date
1.

During active listening, "receiving" is the process of:

a)

Taking in all of the information about the communication.

b)

Focusing on the information you've received.

c)

Interpreting the meaning of the communication.

d)

Restating the information you have received.

2.

During active listening, "responding" is the process of:

a)

Restating the information you have received.

b)

Focusing on the information you are received.

c)

Showing the sender you are listening by providing feedback.

d)

Interpreting the meaning of the communication.

3.

Communication is the act or process of using words, sounds, signs, or behaviors to express or exchange information, or to express your ideas, thoughts, feelings, etc., to someone else.

a)

True

b)

False

4.

Understanding in communication is achieved when:

a)

Some of the involved parties agree on the shared meaning of a message.

b)

All of the involved parties agree on the shared meaning of a message.

c)

Most of the involved parties agree on the shared meaning of a message.

d)

None of the involved parties agree on the shared meaning of a message.

5.

What is the fourth step in communication planning?

a)

Outline the communication for delivery

b)

Determine the purpose of the message

c)

Identify the audience

d)

Clarify objectives

e)

Determine the best channel of communication

6.

A person's field of experience ONLY consists of the career experience that each participant brings to a communication event.

a)

True

b)

False