WorksheetsHR-ex
Total questions: 24
Worksheet time: 12mins
Name
Class
Date
1.
When you are not really listening to the speaker, just waiting for your turn to speak, this means that you are ignoring the speaker.
a)
True
b)
False
2.
To change your negative self-talk into a positive one, instead of saying: “I always mess reports up” you can say:
a)
“How can I make sure I get this report right next time?”
b)
“How can I make sure I don’t mess this report again?”
c)
“How can I avoid this mess in the report next time?”
3.
People who have a style in communication that tends to be dominant and a little demanding, like to drive the conversation.
a)
True
b)
False
4.
When communicating with people who tend to focus on emotions, make sure you use numbers and charts instead of placing high premium on feelings.
a)
True
b)
False
5.
When giving feedback to an analytical person, your approach should include:
a)
Numbers
b)
Emotions' validation
c)
Results
d)
Charisma
6.
If you take a moment to put yourself in your co-workers' shoes, it can positively impact your communications with them.
a)
True
b)
False
7.
A pause is always necessarily the end of a discussion during a meeting, so this gives you a permission to interrupt.
a)
True
b)
False
8.
The two types of attitudes are:
a)
Bad/Good
b)
Positive/ Bad
c)
Positive/Negative
d)
Negative/Good
9.
What is an example of someone with a negative attitude?
a)
Someone who was not chosen to be a member of the project team and decides to work harder and support the appointed members.
b)
Someone who was told that they can't be part of the project and argues with his manager about it.
c)
Someonewho just got a lesser grade on their assessment and decides to go to the supervisor to ask what they need to do to be better prepared for the next assessment.
d)
none of the above
10.
A colleague is suggesting a solution to a problem that would require a lot of time to implement and currenlty there is no time available for that solution. The best way to respond politely to disagree with him is:
a)
That's not possible, we are short of time.
b)
Do you think we have enough time to implement that?
c)
That's not a good idea.
d)
We will think about it later.
11.
Using questions is a good way to disagree politely with people rather than using direct statements.
a)
True
b)
False
12.
The most important rule while brainstorming is to:
a)
Hold any judgment of ideas generated
b)
Evaluate ideas as they are generated
c)
Praise those who come up with good ideas
13.
Using probing questions is a way to show interest in what the speaker is saying.
a)
True
b)
False
14.
If you are in a meeting and you keep looking at your phone to check the emails that you receive, then you are using which level of listening:
a)
Attentive
b)
Pretending
c)
Ignoring
15.
Professional communicators don’t just listen to others, they also show that they are listening either by using verbal or non verbal cues.
a)
True
b)
False
16.
When giving feedback about a work related task, it is not important to check the receiver's emotional state.
a)
True
b)
False
17.
Appreciating and accepting different styles in communication is a sign of professional communicators.
a)
True
b)
False
18.
A successful team is the one that is built on:
a)
Conflict
b)
Rumours
c)
Trust
d)
Fear
19.
A positive attitude can...
a)
Be harmful
b)
Improve motivation
c)
Cause a lack of effort
20.
Having goals and ambition in life can help us to achieve things that can give us a sense of accomplishment.
a)
True
b)
False
21.
If you set realistic goals that can be met, it can give you a sense of satisfaction
a)
True
b)
False
22.
Having accomplishments in life is not important to push ourselves to thrive and flourish.
a)
True
b)
False
23.
Empathy enhances humanity and increases our happiness.
a)
True
b)
False
24.
Relationship building needs effort.
a)
True
b)
False
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