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Admin

Total questions: 86

Worksheet time: 3hrs 35mins

Name
Class
Date
1.

The admin at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automation an opportunity is closed won.

What automation tool best accomplish

a)

Process Builder

b)

Outbound Message

c)

Validation Rule

d)

Approval Process

2.

Northern Trail Outfitters has a new flow that automatically sets field values when a new account Is created. The flow is … but the flow is not working properly.

What should the administrator do to identify the problem?

a)

Set up email logs and review the send error logs.

b)

Use the native debug feature in the Flow Builder,

c)

View the setup audit trail and review for errors.

d)

Review debug logs with the flow logging level

3.

Ursa Major Solar offers amazing experiences for all of its employees. The employee engagement committee wants to post upd .. restricting other employees from posting.

What should the administrator create to meet this request?

a)

A. Chatter Stream

b)

Chatter Recommendations

c)

Chatter Broadcast Group

d)

Chatter unlisted Group

4.

When users log in to Salesforce via the user Interface, which two settings does the system check for authentication?

Choose 2 answers

a)

The role IP address restrictions

b)

The user's Two-Factor Authentication for API Logins permission

c)

The user's profile login hours restrictions

d)

The user's Two-Factor Authentication for User Interface Logins permission

5.

Sales users at Cloud Kicks are requesting that the data in the Industry field on the Account object displays on the Opportunity P...

Which type of field should an administrator create to accomplish this?

a)

Standard Account field

b)

Cross -object formula field

c)

Master-detail relationship field

d)

Custom Account field

6.

Ursa Major Solar provides a 1-year warranty on all of the panels It installs. Installation details, along with the warranty information, al captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers some receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues.

How should the administrator configure Salesforce to capture the expiration date of the warranty?

a)

. Use a formula as the default value of the warranty Expiration Date field.

b)

Create a formula field to display 1 year from the warranty purchased

c)

Add a validation rule to ensure the Expiration Date field is populated.

d)

• Include the warranty Expiration Date field on the mobile page layout.

7.

Cloud Kicks is introducing a new shoe model and wants to advertise on TV, radio, print, and social under the banner of a new called New Runners. In addition, total statistics for this marketing effort need to be aggregated and visible.

Which feature should the administrator use to implement this functionality?

a)

Junction Object

b)

Parent Campaign Field

c)

Lookup relationship

d)

Master detail relationship

8.

AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record.

What should the administrator do to ensure the Market Segment field from a Lead is copied to the converted Account record in routine?

a)

Ensure the Market Segment field on the Lead is mapped to right field on Account.

b)

Ensure Account has a field that has the exact same name as the new Lead field.

C

c)

write a Validation Rule to ensure the Account has a value in that field.

d)

Write a record-triggered flow to copy the custom field from Lead to Account.

9.

Universal Containers has enabled Data Protection and Privacy for Its org.

Which page layouts will have the Individual field available for tracking data privacy Information?

a)

Account and User

b)

Case and Opportunity

c)

Individual, User, and Account

d)

Contact, Lead, and Person Account

10.

An administrator at DreamHouse Realty wants an easier way to assign cases based on agent capacity and skill set.

Which feature should the administrator enable to meet this requirement?

a)

Omni-Channel

b)

Knowledge Management

c)

Escalation Rules

d)

Territory Management

11.

An administrator at Universal Containers needs an automated way to delete records based on field values.

What automated solution should the administrator use?

a)

Flow Builder

b)

Automation Studio

c)

Process Builder

d)

Workflow

12.

What are three characteristics of a master-detail relationship?

Choose 3 answers

a)

Each object can have up to five master-detail relationships.

b)

The master object can be a standard or custom object.

c)

The owner field on the detail records is the owner of the master record.

d)

Permissions for the detail record are set independently of the master.

e)

Roll-up summaries are supported in master-detail relationships.

13.

Cloud Kicks wants a report to categorize accounts into small, medium, and large based on the dollar value found in the c

What feature should an administrator use to meet this request

a)

Detail Column

b)

Bucket Column

c)

Filter Logic

d)

Group Rows

14.

The administrator at Ursa Major Solar need to make sure the unassigned cases from VP customers get transferred to the appropriate service representative within 5 hours. VIP Customers have access to support 24 hours a day. How should this be configured?

a)

Escalation Rules

b)

Business Hours

c)

Assignment Rules

d)

Case Queues

15.

The administrator at Cloud Kicks has a custom picklist field on Lead, which is missing on the Contact when leads are converted.

Which two items should the administrator do to make sure these values are populated?

Choose 2 answers

a)

Update the picklist value with a validation rule.

b)

Create a custom picklist field on Contact.

c)

Map the picklist field on the Lead to the Contact.

d)

Set the picklist field to be required on the Lead object.

16.

At Universal Containers, there is a custom field on the Lead named Product Category. Management wants this information to be Opportunity upon lead conversion.

What action should the administrator take to satisfy the request?

a)

Map the lead custom field to the product's product category field.

b)

Create a workflow to update Opportunity fields based on the lead.

c)

Create a custom field on the opportunity and map the two fields

d)

Configure the product categories picklist field on the product.

17.

Cloud Kicks has a custom object called Shipments. The company wants to see all the shipment items from an Account pag Account Is deleted, the shipments should remain.

What type of relationship should the administrator make between Shipments and Accounts?

a)

Shipments should have a lookup to Account.

b)

Accounts should have a lookup to Shipments.

c)

Accounts should have a master detail to Shipments.

d)

Shipments should have a master detall to Accounts.

18.

An administrator has been asked to change the data type of an auto number to a text field.

What should the administrator be aware of before changing the field?

a)

Existing field values will remain unchanged.

b)

. Existing field values will be deleted.

c)

Existing Auto Number field to Text is prevented.

d)

Existing field values will be converted.

19.

Cloud Kicks has a screen flow with two questions on the same screen, but only one Is necessary at a time. The administrate to show only the question that is needed.

How should an administrator complete this?

a)

Use conditional visibility to hide the unnecessary question.

b)

Use a decision element and a new screen to show the proper question.

c)

Use a new version of the flow for each scenario.

d)

Use branching in the flow screen to show the proper scenario.

20.

Cloud Kicks needs to change the owner of a case when It has been open for more than 7 days.

How should the administrator complete this requirement?

a)

Auto-Response Rules

b)

Escalation Rules

c)

Assignment Rules

d)

Validation Rules

21.

Cloud Kicks needs to be able to show different picklist values for sales and marketing users.

Which two options will meet this requirement?

Choose 2 answers

a)

One page layout, two record types, one picklist

b)

Two page layouts, one record type, two picklists

c)

One record type, two profiles, one picklist

d)

Two permission sets, one record type, one picklist

22.

Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts

Which three password policies should an administrator configure?

Choose 3 answers

a)

. Prohibited password values

b)

Require use of Password Manager App

c)

Number of days until expiration

d)

Maximum invalid login attempts

e)

Password complexity requirements

23.

The administrator at Cloud Kicks has been asked to change the company’s Shoe Style field to prevent users from selecting style on a record.

Which two steps should an administrator do to accomplish this?

Choose 2 answers

a)

Back-up the Shoe Style values in existing records.

b)

Select the "Choose only one value" checkbox on the picklist field.

c)

Reactivate the appropriate Shoe Style values after the field type changes.

d)

Change the field type from a multi-select picklist field to a picklist field.

24.

Cloud Kicks intends to protect data with backups by using the data export service.

Which two considerations should the administrator remember when scheduling the export?

Choose 2 answers

a)

Metadata backups must be run via a separate process

b)

Metadata backups are limited to sandbox refresh intervals.

c)

Data export service should be run from a sandbox

d)

Data backups are limited to weekly or monthly intervals.

25.

Users at Cloud Kicks want to see Information more useful for their role on the Case page.

How should an administrator make the pages more dynamic and easier to use?

a)

. Add component visibility filters to the components.

b)

Remove fields from the record details component.

c)

Include more tab components with filters.

d)

Delete the extra components from the page.

26.

The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with Issues. This screen should be visible from cases.

How should the screen flow be distributed?

a)

Home Page

b)

Page Layout

c)

Lightning Page

d)

Component Filter

27.

An administrator has assigned a permission set group with the two-factor authentication for User Interface Logins permission al factor authentication for API Logins permission to a group of users.

Which two prompts will happen when one of the users attempts to log in to Data Loader?

Choose 2 answers

a)

Users need to get a security token from a trusted network using Reset My Security Token.

b)

Users need to connect an authenticator app to their Salesforce account.

c)

Users need to enter a verification code from email or SMS, whichever has higher priority.

d)

Users need to download and install an authenticator app on their mobile device.

28.

Universal Containers has three separate lines of business. Each line has specific fields that must be displayed to users. However, needed by the sales team are different than the fields needed by the service team.

How should the administrator configure this requirement?

a)

Create one record type with six Page Layouts

b)

Create six record types, each with 1 page layout.

c)

Create two record types, each with 3 page layouts.

d)

Create three record types, each with 2 page layouts.

29.

An administrator at Northern Trail Outfitters is creating a validation rule.

Which two functions should the administrator use when creating a validation rule?

Choose 2 answers

a)

Error message location

b)

Rule active date

c)

Formula return type

d)

Error condition formula

30.

A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest online. The team currently does not have access to the lead object.

How should an administrator provide proper access?

a)

Set Up Manual Sharing

b)

Configure permission sets.

c)

Assign a new role.

d)

Create a new profile

31.

Cloud Kicks has a customer success agent going on leave and needs to change ownership on multiple cases.

Which two users are able to fulfill this request?

Choose 2 answers

a)

A user with the System Administrator profile

b)

A user with manager role above the agent.

c)

A user with the Manage Cases Permission

d)

A user with Read Permission on account.

32.

Northern Trail Outfitters has a custom quick action on Account that creates a new Case.

How should an administrator make the quick action available on the Salesforce mobile app?

a)

Create a custom Lightning App with the action.

b)

Modify compact Case page layout to include the action

c)

Include the action in the Salesforce Mobile Navigation menu.

d)

Add the Salesforce Mobile and Lightning Experience action to the page layout.

33.

What could be implemented to surface important values based on the stage of the opportunity. Which tool should an administrator use to meet this requirement?

a)

Opportunity Processes

b)

Dynamic Forms

c)

Path Key Fields

d)

Workflow Rules

34.

The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to 'Audited', they would like the system to automatically update the Audited date field on the account with today's date.

Which tool should the administrator use to complete this automation?

a)

Formula Field

b)

Validation Rule

c)

Flow Builder

d)

Approval process

35.

At Cloud Kicks, sales reps use discounts on the opportunity record to help win sales on products. When an opportunity is won, they then have to manually apply the discount up the related opportunity products. The sales manager has asked if three is a way to automate this time-consuming task.

What should the administrator use to deliver this requirement?

a)

Approval Process

b)

Prebuild Macro.

c)

Formula field

d)

Flow Builder

36.

Support reps at Kicks(CK) are reporting that when they try to close a case, the Closed option in the Case Status picklist is missing. CK has asked the administrator to find a solution.

Why are the support reps unable to see the Closed option in the specified picklist?

a)

The Case record type is missing Closed as a picklist value.

b)

The Close Case page layout must be used to close a case.

c)

The Show Closed Statuses in Case Status Field checkbox is set to the default.

d)

The Support Process being used omits Closed as a status choice.

37.

Northern Trail Outfitters wants to use Contacts Hierarchy in its org to display Contact association.

What should the administrator take into consideration regarding the Contact Hierarchy?

a)

Customizing hierarchy columns changes the Recently Viewed Contacts list view.

b)

Contact Hierarchy is limited to only display 3,000 contacts at one time.

c)

Contacts displayed in the Contact Hierarchy are limited to record-level access by user.

d)

Sharing setting are ignored by contacts displayed in the Contact Hierarchy.

38.

Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.

How should an administrator solve for this issue?

a)

Set temporary business hours for each time zone.

b)

Allow the reps to set business hours manually.

c)

Create one set of business hours per time zone.

d)

Adjust the current business hours to accommodate the Eastern Time Zone.

39.

The administrator at Ursa Major Solar imported records into an object by mistake. Which two tools shouldbe used to undo this import?

Choose 2 answers

a)

Weekly Data Export

b)

Data Loader

c)

Mass Delete Records

d)

Data Import Wizard

40.

Universal Containers created a new job posting on the first of the month. It triggered a process scheduled action that will send a Chatter post to the department VP in 30 days if the position is still open and the status is not equal to Interviewing. On the 10th of the month, an applicant interviews, and the job posting status is updated to Interviewing.

What will happen to the Chatter post in this situation?

a)

The pending Chatter post will be canceled.

b)

The pending Chatter post will be sent on the 10th of the month.

c)

The pending Chatter post will be paused

d)

The pending Chatter post will be sent in 30 days.

41.

Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns.

How should an administrator deliver this information?

a)

Perform periodic data job to update campaign records.

b)

Create a roll-up summary field on Opportunity to Campaign.

c)

Design a standard Campaign report and add the value Won Opportunities in Campaign field.

d)

Add a Total Value Field on campaign and use a workflow rule to update the value when an opportunity is won.

42.

Cloud Kicks wants to try out an app from the AppExchange to ensure that the app meets its needs.

Which two options should the administrator suggest? Choose 2 answers

a)

Install in a sandbox.

b)

Download into a Trailhead Playground.

c)

Check edition compatibility.

d)

Test Drive in a production org.

43.

Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked administrator to help sales reps prioritize and close more deals.

What should the administrator configure to help with these issues?

a)

Einstein Search Personalization

b)

Einstein Opportunity Scoring

c)

Einstein Lead Scoring

d)

Einstein Activity Capture

44.

Dream House Realty needs to use consistent picklist values in the category field on accounts and cases, with values respective to record types.

Which two features should the administrator use to fulfill this requirement?

Choose 2 options

a)

Custom picklist

b)

Multi-select picklist

c)

Global picklist

d)

Dependent picklist

45.

AW Computing has six sales teams in a region. These teams always consist of the same account manager, engineer, and assistant.

What should the administrator configure to make it easier for teams to collaborate with the same customer?

a)

Create a queue for each team and assign account ownership to the queue.

b)

Enable and configure standard opportunity teams with splits.

c)

Propose the users manually share all their accounts with their teammates

d)

Enable account teams and show the users how to set up a default account team

46.

Which two objects are customizable the Stage Setup Flow?

Choose 2 answers

a)

Campaigns

b)

Opportunities

c)

Campaign Members

d)

Leads

47.

Sales reps miss key fields when filling out on opportunity record through the process. Reps need to move forward Win unable to enter previous stage. Which three options should the administrator use to address this need?

Choose 3 answers

a)

Mark fields required on the page layout.

b)

Use Validation Rules

c)

Use Flow to mark fields required.

d)

Enable guided selling.

e)

Configure Opportunity Path.

48.

Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and wants to share all cross-sell opportunities with a team of subject matter experts in their organization. The company has different roles, and the organization wide default opportunity is set to private.

How should the administrator accomplish this?

a)

Change the organization-wide default for opportunity from private to public Read/Write to open up access for subject matter experts.

b)

Create a new role for the subject matter experts and give them access to the records with the owner-based sharing rule

c)

Add the subject matter experts to a public group and give them access to records with a

Criteria based sharing rule.

d)

Enable territory management, assign the subject matter experts to the same territory, and give them access to the records with manual sharing.

49.

The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal.

What dashboard component will effectively show this number and the proximity to the total goal as a single value?

a)

Stacked Bar

b)

Gauge

c)

Table

d)

Donut

50.

Cloud kicks want to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.

What feature should the administrator use to meet this requirement?

a)

Stages

b)

. List Views

c)

Splits

d)

Queues

51.

Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled on every Invoice record.

How should an administrator ensure this requirement?

a)

Require the field on the record type.

b)

Create a Process Builder to set the field.

c)

Define an approval process for the field.

d)

Make the field universally required.

52.

The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue.

What should the administrator suggest to meet these requirements?

a)

. Email Alerts

b)

Auto-Response Rules

c)

Knowledge Articles

d)

Assignment Rules

53.

Cloud kicks has the organization-wide sharing default set to private on the shoe object. The sales manager should be able to view a report containing shoe records for all of the sales reps on their team.

Which 3 items should the administrator configure to provide appropriate access to the report?

Choose 3 answers

a)

. Report subscription

b)

Folder access

c)

Role Hierarchy

d)

Field level security

e)

Custom report type.

54.

Cloud kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple design for one product across various stages. Which two steps should the administration configure to meet this requirement? Choose 2 answers

a)

Create a Custom Object for shoe design

b)

Configure a Custom Lookup Field for shoe design on the product object.

c)

Add a custom master detail field for shoe design on the Product Object.

d)

Use the Standard Object for designs

55.

The marketing director at Northern Trail Outfitters has requested that the budget field is populated in order for the Lead Status field to be marked as qualified. What tool should the administrator use to fulfill this request?

a)

Lead Conversion.

b)

. Require Field.

c)

Workflow Rule

d)

Validation Rule

56.

The administrator for AW Computing is working with a user who is having trouble logging in to salesforce. What should the administrator do to identify why the user is unable to login?

a)

Review the Security token.

b)

Review the password history.

c)

Review the Password policies.

d)

Review the Login history

57.

Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than two hours to an urgent Case queue and alert the support manager. Which feature should an administrator configure to meet this requirement?

a)

Case Escalation Rules

b)

Case Dashboard Refreshes

c)

Case Scheduled Report

d)

Case Assignment Rules

58.

Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user's bookmarks to be updated. How should the administrator configure the policies in my domain settings?

a)

Set the login policy to require login from https://nto.my.salesforce.com

b)

Set the Redirect policy to Do Not redirect.

c)

Set the redirect policy to Redirect with a warning to the same page within the domain.

d)

Set the login policy to prevent login from https://login.salesforce.com

59.

The DreamHouse Realty team has a master-detail relationship set up with open house as the parent object and visitors as the child object. What type of field should the administrator add to the open house object to track number of visitors?

a)

Roll-up Summary

b)

Multi-select Picklist

c)

Cross-object formula

d)

Indirect lookup

60.

Once an opportunity reaches the negotiation stage at cloud kicks, The Amount fields becomes required for sales users. Sales managers need to be able to move opportunities inti this stage without knowing the amount.

How should the administrator require this field during the negotiation stage for sales users but allow their managers to make changes?Make the field required for all users

a)

Create to formula field to fill in the field for managers

b)

Assign the administrator profile to the managers.

c)

Configure a validation rule to meet the criteria

61.

An Administrator supporting global team of salesforce users has been asked to configure the company settings Which two options should the administrator configure? Choose 2 Answers

a)

Login Hours

b)

Password Policy

c)

Default Language

d)

Currency Local

62.

Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product. What should an administrator do to satisfy this requirement?

a)

Create a queue and a criteria-based sharing rule

b)

Create a predefined case team and an assignment rule.

c)

Create a user-based sharing rule and an ad-hoc case team.

d)

Create an auto-response rule and a public group.

63.

Users at Universal Containers would like to visually see the sales stages on an Opportunity page. The administrator is configuring path for Opportunities. Which is an important consideration for path configuration?

a)

Kanban views for Path must be configured manually.

b)

The Owner field can be edited in the key fields Panel.

c)

Celebrations are unable to be added to a path.

d)

Path can include guidance and key fields for each stage

64.

What are two considerations an administrator should keep in mind when working with Salesforce objects? Choose 2 answers

a)

Custom and standard objects have standard fields.

b)

Standard objects are included with Salesforce.

c)

A new standard object can be created

d)

Only standard objects support master-detail relationships.

65.

An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and Should be restricted from deleting any records. What should the administrator do to meet this requirement?

a)

Assign the standard System Administrator profile to the analytical user

b)

Give the user View all access and assign them to the highest role in the role hierarchy

c)

Create and assign a custom profile with delete access removed for each object.

d)

Create and assign a permission set that includes Read, Create, and Edit access

66.

Which tool should an administrator use to identify and fix potential session vulnerabilities?

a)

Field History Tracking

b)

Setup Audit Trail

c)

Security Health Check

d)

Organization-Wide Defaults

67.

Executives at Cloud Kicks have reported that their dashboards are showing inaccurate data. The administrator has discovered been changing the source reports. Which two actions should the administrator take to preserve the integrity of the source reports? Choose 2 answers

a)

Create a new report folder with viewer access.

b)

Move the dashboard to the user's private folder

c)

Move the dashboard reports to the view-only folder.

d)

Change the dashboard to be a dynamic dashboard

68.

6 Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors. Which two tools should and administrator configure? Choose 2 answers

a)

Quick Action

b)

Outbound Message

c)

Approval Process

d)

. Email Alert Action

69.

The VP of Sales at Cloud Kicks is receiving an error message that prevents them form saving an Opportunity. The administrator attempted the same edit without receiving an error. How can the administrator validate the error the user is receiving?

a)

Edit the page layout

b)

View the setup audit trail.

c)

Log in as the user

d)

Review the sharing model

70.

Which two actions should an administrator perform with Case escalation rules? Choose 2 answers

a)

Re-open the Case.

b)

Send email notifications.

c)

Change the Case Priority

d)

Re-assign the Case

71.

Users have noticed that when they click on a report in a dashboard to view the report details, the values in the report are different from the values displayed on the dashboard. What are the two reasons this is likely to occur? Choose 2 answers

a)

The report needs to be refreshed.

b)

The dashboard needs to be refreshed

c)

The current user does not have access to the report folder

d)

The running dashboard user and viewer have different permissions

72.

Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants an enterprisewide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time. How should an administrator create the dashboard without changing any sharing setting?

a)

Update the dashboard to folder settings to manager for the sales reps role.

b)

Add a filter to the dashboard to filter the opportunities by owner role.

c)

Build individual dashboards for profiles that need to see the enterprise results.

d)

Create a dashboard with the running User set as someone who can see all Opportunities

73.

Users at Cloud Kicks want to be able to create a task that will repeat every two weeks. What should an administrator do to meet the requirement?

a)

Enable Creation of Recurring Tasks.

b)

Flow to create recurring tasks.

c)

Workflow rule to create recurring tasks

d)

Turn on Recurring Activities.

74.

Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object displays on the Opportunity page layout. Which type of the field should an administrator create to accomplish this?

a)

Custom Account Field

b)

Standard Account Field

c)

Cross Object Formula Field

d)

Master detail relationship Field

75.

The sales manager at cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation. What should administrator use to fulfill the requirement?

a)

Delegated approver

b)

Two step Approval process

c)

Approval history related list

d)

Delegated Administrator

76.

The sales team at Ursa Major Solar has asked the administrator to automate an outbound message. What should the administrator utilize to satisfy the request?

a)

Process builder

b)

Task assignment

c)

Workflow rule

d)

Flow builder

77.

A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator to reset their password. Which two options should the administrator consider when resetting the user's password? Choose 2 answers

a)

Resetting the password will change the user's password policy.

b)

Single sign-on users can reset their own passwords using the forgot password link.

c)

Resetting a locked-out user's password automatically unlocks the user's account.

d)

After resetting a password, the user may be required to activate their device to successfully log in to Salesforce.

78.

The administrator at Aw Computing wants Account Details, related list and chatter feeds to each appear on separate tabs when reviewing an account. Which type of page should the administrator create?

a)

Lightning app page

b)

Lightning page Tab

c)

Lightning record page.

d)

Lightning page Component.

79.

Which three items are available in the mobile navigation menu? Choose 3 answers

a)

Lightning App Pages

b)

Lightning Home Page

c)

Chatter

d)

Utility Bar

e)

Dashboards

80.

Sales reps miss key fields when filling out on opportunity record through the process. Reps need to move forward Win unable to enter previous stage. Which three options should the administrator use to address this need? Choose Three answers

a)

Enable guided selling.

b)

Use Validation Rules.

c)

Configure Opportunity Path

d)

Use Flow to mark fields required.

e)

Mark fields required on the page layout.

81.

1 Universal container has a contact Lightning record Page with a component that shows LinkedIn dat a. The sales team would like to only show this component to sales users when they are on their mobile phones. Choose 2 Answers

a)

Filter the component visibility with User > Profile > name = sales User

b)

Filter the component visibility with Form Factor = phone

c)

Filter the component visibility with view = Mobile/Tablet

d)

Filter the component visibility with User > Role > Name = Sales User

82.

Which tool should an administrator use to review recent configuration changes made in their org?

a)

Critical Updates

b)

Debug logs

c)

Setup Audit Trail

d)

Field History Tracking

83.

Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns. How should an administrator deliver this information?

a)

Design a standard Campaign report and add the value Won Opportunities in Campaign field.

b)

Perform periodic data job to update campaign records

c)

Create a roll-up summary field on Opportunity to Campaign

d)

Add a Total Value Field on campaign and use a workflow rule to update the value when an opportunity is won.

84.

9 Universal Container’s administrator has been asked to create a many-to-many relationship between two existing custom objects. Which two steps should the administrator take when enabling the many-to-many relationship? Choose 2 answers

a)

Create a junction with a custom object.

b)

Create two master-detail relationships on the new object.

c)

Create two lookup relationships on the new object.

d)

Create URL fields on a custom object.

85.

Cloud Kicks has decided to delete a custom field. What will happen to the data in the field when it is deleted?

a)

The data in the field is stored for 20 days.

b)

The data is permanently deleted

c)

The data associated with the field is required

d)

The data is restorable from the recycle bin.

86.

The IT manager at Universal Containers is doing an audit of the system's security. How should the administrator provide a summary of the org's security health?

a)

Download the last six months of user login data.

b)

Change the Organization-Wide Default to private to restrict visibility

c)

Run a Health Check to identify vulnerabilities.

d)

Turn on Event Monitoring to track user events.