WorksheetsSBE Chapter 3
Total questions: 35
Worksheet time: 18mins
What is an action plan as it pertains to a work team?
A written list of tasks to complete toward a goal.
An set of instructions for how to complete a task.
An explanation of your job requirements.
A list of the people who are part of the team.
An action plan is useful for all of these reasons EXCEPT which?
It details all the jobs that need to be done.
It helps keep people on task with assignments.
It keeps a team from overlooking anything.
It explains the best way to approach a task
Which of the following are the elements of a well-designed action plans?
All of these
Be associated with achieving a goal
Specifies accountability for each objective
specifies deadlines to achieve objectives
Which of the following is not true about action plan?
they help you work smarter rather than harder
without them, clients might repeat the same mistakes
get started in making them- make the process your own
apply mostly to entry level employees
Which of these is NOT a general guidelines for developing action plans?
The consultant should approve them
Use teams to develop the actions
Final format should match the client’s culture
Plans can be changed during implementation
The benefits of combining action plans into one overall implementation Plan are:
It helps to make it clear that one person is ultimately responsible to manage the plan.
It is much easier to communicate the change management project and status.
It makes it more efficient to authorise the action plan.
It makes everyone read the same one plan.
Break-even analysis is a part of which part of a business plan?
APPENDICES
FOUNDING TEAM
TECHNICAL FEASIBILITY AND PRODUCT DEVELOPMENT PLAN
FINANCIAL PLAN
Why do you need a business plan?
To explain your idea
the ability to get financing.
it's a road map that sets objectives and goals for the business
All of the above
Which of these pieces of information would NOT be in a business plan put together by a new business?
Target market
Market research
Profit
Estimated cashflow
Organizational change occurs in response to multiple level developments. Retail stores are providing online shopping in response to the growing number of customers that are increasingly shopping and purchasing products online. What level of development are these retail stores attempting to adapt to?
individual level
societal level
industrial level
firm level
“Freezing” is a stage in the change process that involves the development of a shared understanding among stakeholders that a particular change is necessary.
True
False
Financial performance, policies, employees and corporate culture are all ___________ reasons for change
internal
operating
external
None of the above
Politics, socio-cultural, technological and environmental factors are all ___________ reasons for change.
internal
operating
external
None of the above
Setting attainable and realistic objectives for the change are _______ strategies
low risk
coercive
communication
autocratic
This is when an area typically covered by the government becomes managed by a private company
Merger
Public Listing
Privatisation
Acquisition
____________ is when two companies create a new company
An acquisition
A merger
A privatisation
A public listing
High risk strategies for management to adopt to lead change are
manipulation, coercion, threats and autocratic management
manipulation and communication
manipulation, negotiation and threats
support, negotiation, manipulation and coercion
Which of the following is LEAST likely to be used to overcome resistance to change?
communicate the change
allow participation in the change process
negotiate with resisters
give monetary incentive
Which of the following involves actions, on the part of senior management, to create a plan of action to implement the change and delegating responsibility to people who will manage the process?
leading the change
resisting the change
managing the change
implementing the change
A change agent is the individual who
Support change
Opposes change
Initiate change
Helps implement change
The three stages of the Organizational change process are
Preparing – Managing – Reinforcing
Preparing – Reinforcing – Managing
Reinforcing – Managing – Preparing
A business in post-maturity stage of the business life cycle could experience:
one option: decline
two options: steady state or decline
three options: steady state; decline; or renewal
four options: steady state; decline; renewal; or transformation
The process of transforming a business from its current state to a desired future state
change
change management
environmental factor
change agent
Defining the overall purpose and goal of a business and determining how results will be achieved.
Vision for change
Strategic planning
Change management
Change agent
A professional who provides expert advice in a particular area to a business.
Change agent
Consultant
Professional service
It is a plan which quantifies future facts and figures.
Procedure
Programme
Rule
Budget
Micromax was India’s largest seller of mobile handsets. It launched low-cost Chinese manufacturing with some smart packaging and features like long-lasting batteries and dual-sim functionality to garner 20% market share in India’s value-conscious mobile handset market. Identify the two types of plans being described in the above lines.
Strategy and objective
Rule and Programme
Programme and objective
Method and objective
Name the type of budget which is prepared to determine the net cash position.
Purchase budget
Sales budget
Cash budget
Production budget
Managers’ options for change essentially fall into what three categories?
environment, technology, and mission
structure, technology, and people
mission, structure, and peopled.
mission, environment, and process
The unfreezing step of the change process can be thought of as ______________
thawing the organization loose from the current status to the new status
making the move to the new organizational condition
loosening the organization from the old condition and moving it to the new condition.
preparing for the needed change
Which of these best describes restraining forces
Unfreezing
Negotiation
Refreezing
Resistance to change
What do we mean by the term 'strategic change'?
An important organizational change
A proactive management of change to achieve strategic objectives
environment
A change that is designed in an orderly and timely fashion in anticipation of future events
A
change that inevitably results in organizations as they evolve in a changing
How many categories of change are introduced by Lewin?
One
Two
Three
Four
Which of the following can be changed with the help of organization s reward system according to
"Kerr and
Slocum"?
Organizational culture
Organizational management
Organizational structure
Organizational hierarchy
Organizations that are good at developing relevant capabilities to respond to a
changing context are known as:
Knowing organizations
Stretch organizations
Learning organizations
None of the given options
