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7 essential functions of business

Total questions: 87

Worksheet time: 44mins

Name
Class
Date
1.

Complete the outline with the correct term. The Six Functions of Business i. Human Resources ii. Strategy iii. Information Management iv. ______________ v. Marketing vi. Finance/Accounting

a)

Operations

b)

Customer Service

c)

Mission

d)

Vision

2.

What is the definition of business?

a)

A route or plan of action designed to achieve certain organizational goals and objectives.

b)

A for-profit or non-profit organization involved in commercial, industrial, or professional commerce.

c)

Improving existing products and developing new products in order to meet customer demands

d)

Collecting, organizing, storing, and securing relevant data and information.

3.

Complete the statement with the best term. Business is about ___________ managing business functions.

a)

information

b)

technology

c)

people

d)

markets

4.

Business means a for-profit or non-profit organization involved in commercial, industrial, or professional commerce. What is the meaning of industrial?

a)

The pursuit of a profit margin.

b)

Customized services provided for a fee

c)

Collecting, organizing, and storing data.

d)

Items that are manufactured.

5.

Business means a for-profit or non-profit organization involved in commercial, industrial, or professional commerce. What is the meaning of commercial?

a)

The pursuit of a profit margin.

b)

Services provided for a fee.

c)

The improvement of services.

d)

Items that are manufactured.

6.

Business means a for-profit or non-profit organization involved in commercial, industrial, or professional commerce. What is the meaning of professional?

a)

The pursuit of a profit margin.

b)

Customized services provided for a fee.

c)

Recording financial transactions and records

d)

Items that are manufactured.

7.

Which business function is responsible for recruiting, hiring, onboarding, training, evaluating, and terminating employees?

a)

Finance/Accounting

b)

Strategy

c)

Human Resources

d)

Marketing

8.

A company’s purpose, reason for being, and problem it is solving is its:

a)

strategy

b)

target market

c)

profit margin

d)

mission

9.

Which business function is a route or plan of action designed to achieve certain goals and objectives?

a)

Strategy

b)

Finance/Accounting

c)

Human Resources

d)

Marketing

10.

Which business function is about collecting, organizing, storing, and securing relevant data and information in order to make informed decisions?

a)

Human Resources

b)

Information Management

c)

Operations

d)

Strategy

11.

Which business function deals with the daily functioning of an organization, managing the inputs and outputs, and includes manufacturing, purchasing, and logistics?

a)

Marketing

b)

Finance/Accounting

c)

Operations

d)

Information Management

12.

Which business function is the enterprise and pursuit of ideation, creation, communication, and delivery of profitable products and services to targeted customers for their benefit and for the benefit of society as a whole?

a)

Information Management

b)

Human Resources

c)

Operations

d)

Marketing

13.

What is the process of recording, maintaining, and reporting an organization’s financial transactions and records?

a)

Accounting

b)

Finance

c)

Marketing

d)

Strategy

14.

What focuses on the management of the assets, liabilities, and cash flow of an organization, financial analysis like ROI and ROE, and financial planning of future growth?

a)

Accounting

b)

Finance

c)

Information management

d)

Human resources

15.

Which business function helps to ensure quality control during manufacturing and distribution?

a)

Strategy

b)

Finance/Accounting

c)

Human Resources

d)

Operations

16.

A specific procedure or action used to support strategy, in order to achieve goals and objectives, is called:

a)

A tactic

b)

A mission

c)

Operations

d)

A function

17.

The money that a business spends

a)

Income

b)

Profit

c)

Expense

d)

Cash

18.

The possibility of loss from human error

a)

Natural risks

b)

Human risks

c)

Economic risks

d)

Speculative risks

19.

A risk response strategy that involves choosing not to do something that is considered risky

a)

Delegation

b)

Competition

c)

Avoidance

d)

Profit

20.

The amount of money a business pays for the products it sells or for the raw materials from which it produces goods to sell

a)

Cost of goods

b)

Profit

c)

Competition

d)

Operating expenses

21.

Money left after the cost of goods expense and operating expense are each subtracted from the total income

a)

Gross Profit

b)

Cash

c)

Net profit

d)

Competition

22.

Chances of loss that carry with them the possibility of loss or no loss

a)

Pure risk

b)

Speculative risk

23.

A risk response strategy that involves trying to reduce the chance of loss or the severity of loss

a)

Transfer

b)

Avoidance

c)

Retention

d)

Reduction

24.

Monetary reward a business owner receives for taking the risk involved in investing in a business

a)

Cash

b)

Profit

c)

Expenses

d)

$1000

25.

If a business has a monthly income of $5000 with expenses totaling $3000, what is their profit?

a)

$8000

b)

$2000

c)

$5000

d)

$15000

26.

The desire to make a profit, which moves people to invest in business

a)

Profit motive

b)

Oligopoly

c)

Business risk

d)

Competition

27.

the basic principles that govern your behavior

(a)  

28.

standards that govern behavior; not dependent on circumstance

(a)  

29.

an issue in which you must decide whether something is right or wrong

(a)  

30.

adhering to an established set of personal ethics and sound moral principles; acting with honesty in all situations

(a)  

31.

reliable; deserving the confidence of others

(a)  

32.

the condition of having to answer for or be liable for your actions; accepting responsibility for your decisions

(a)  

33.

the quality of being just as one seems; being open and truthful when communicating

(a)  

34.

the ability to make judgements without favoritism or self-interest; engaging in fair competition and creating equal relationships

(a)  

35.

regard or esteem; honoring the rights, freedoms, views, and property of others

(a)  

36.

complying with laws and regulations

(a)  

37.

the long-term value of your choices

(a)  

38.

Marcy is ready to buy a new computer, and she has saved up enough money to buy the model she wants. This is an example of

a)

supply

b)

demand

c)

elasticity

d)

market price

39.

The quantity of a good or service that producers are able and willing to offer for sale at a specified price in a given period of time is

a)

demand

b)

elasticity

c)

market price

d)

supply

40.

A team of employees is responsible for researching potential demand for a business’s brand-new product. The factor that is most likely to affect demand for this product is the

a)

product’s utility.

b)

costs of production.

c)

government’s policy.

d)

number of producers.

41.

Which of the following is a factor affecting a product’s utility to the individual customer:

a)

Number of producers

b)

Number of consumers

c)

Price of other goods

d)

Consumer’s age

42.

Which of the following determines whether consumers can purchase goods or services:

a)

Buying power

b)

Labor costs

c)

Competition

d)

Production costs

43.

The price of complementary products has an effect on

a)

elasticity.

b)

supply.

c)

utility.

d)

demand.

44.

For 20 years, Don owned a small grocery store. When several big box stores that sell groceries at discounted prices moved into the area, Don’s sales declined, and he had to close his business. Which of the factors that affect supply affected Don’s business?

a)

Natural disasters

b)

Government regulation

c)

Labor demands

d)

Number of producers

45.

A company that transforms cotton into wearable clothing is considered a

a)

manufacturer.

b)

raw-goods producer.

c)

service business.

d)

builder.

46.

The two main divisions of the trade industry are

a)

wholesalers and retailers.

b)

producers and retailers.

c)

manufacturers and wholesalers.

d)

wholesalers and producers.

47.

Retailing takes place whenever goods are

a)

offered for sale.

b)

exchanged for other goods.

c)

sold to the ultimate consumer.

d)

sold in a retail establishment.

48.

What do service businesses sell?

a)

Retail merchandise

b)

Intangible activities

c)

Raw goods

d)

Wholesale merchandise

49.

A large retailer feels that it has a duty to contribute to the well-being of society, so it donates a portion of its proceeds to a charity that helps the environment. The retailer is demonstrating

a)

social responsibility.

b)

wholesaling.

c)

voluntary chains.

d)

e-tailing.

50.

A socially responsible business will attempt to give customers

a)

the best products no matter what they cost.

b)

the best products at the best prices.

c)

lower quality products at reduced prices.

d)

high-quality products at high prices.

51.

A characteristic of human wants is that they are

a)

limited.

b)

unlimited.

c)

unchanging.

d)

consistent.

52.

Which of the following is an example of an economic want:

a)

Clothing

b)

Fresh air

c)

Understanding

d)

Conversation

53.

An example of a noneconomic want would be the desire for

a)

police protection.

b)

a college education.

c)

concert tickets.

d)

a friend.

54.

Which of the following is an industrial good:

a)

Tires for a tow truck

b)

Matt’s cell phone

c)

Holiday flowers

d)

Emily’s home computer

55.

Susan is willing to pay a high price for the brand of china that she wants for her home. This china would be classified as a(n) __________ product.

a)

shopping

b)

Capital

c)

Convenience

d)

Specialty

56.

How would a business’s computers be classified?

a)

As equipment

b)

As parts

c)

As supplies

d)

As an installation

57.

A car manufacturer receives a shipment of bolts that are going to be used in the production of automobiles. What type of industrial product would the bolts be?

a)

Parts

b)

Equipment

c)

Materials

d)

Supplies

58.

A characteristic of human wants is that they are

a)

limited

b)

unchanging

c)

unlimited

d)

consistent

59.

Which of the following is an example of an economic want

a)

clothing

b)

fresh air

c)

understanding

d)

conversation

60.

An example of a noneconomic want would be the desire for

a)

police protection

b)

a college education

c)

a freind

d)

concert tickets

61.

An economic good or service that is scarce is one that is

a)

in limited supply

b)

not made in America

c)

readily available

d)

not test-marketed

62.

If a good or srvice is scarce, consumers will usually be

a)

uninterestd in owning it

b)

able to get as much of it as they want

c)

unwillinging to buy it

d)

willing to pay money to get it

63.

Which of the following is a characteristic of economic services:

a)

useful

b)

tangible

c)

non-transferable

d)

freely available to everyone

64.

"Economic votes" are cast by consumers each time they

a)

make a purchase

b)

visit a business

c)

respond to a survey

d)

participate in market researcg

65.

Producers respond to consumers' positive economic votes by

a)

decreasing production

b)

increasing production

c)

producing more industrial goods

d)

classifying their goods and services

66.

A student purchased a laptop to use for homework assignments. In economic terms, this computer would be classieied as a(n)_____good.

a)

capital

b)

consumer

c)

ultimate

d)

industrial

67.

Each day, a restaurant sends its used linens to a laundry to be cleaned and pressed. In economic terms, the laundry service would be classified as a(an)_____srvice.

a)

consumer

b)

ultimate

c)

tangible

d)

industrial

68.

Which of the following is an industrial good:

a)

tires for a tow truck

b)

Mattt's cell phone

c)

holday flowers

d)

Emily's home comouter

69.

What determine whether an economic product is an industrial product or a consumer product?

a)

the price of the product

b)

who buys and uses the produdct

c)

the origin of the product

d)

who produces the product

70.

Why do marketers classify good and services?

a)

to determibne promotional budgets

b)

to determine prices to charge for goods and services

c)

to aid in marketing planning

d)

to decide whether to oncreaase production

71.

Bread for a family would be classified as a(n)____product.

a)

shopping

b)

installation

c)

specialty

d)

convenience

72.

George has decidied to purchase a diswasher. He is checking the newspaper ads for the best place to get quality goods and services at a resonable price. What type of product is the diswasher?

a)

capital

b)

convenience

c)

shopping

d)

specialty

73.

Susan is willing to pay a high price for the brand of china that she wants for her home. This china would be classified as a(n)____product.

a)

shopping

b)

industrial

c)

specialty

d)

concenience

74.

Sugar and flour that are purchased to make baked goods are classified as

a)

parts

b)

installation

c)

supplies

d)

materials

75.

A car manfacturer receives a shipment of bolts that are going to be used ib the production of automobiles. What type of inductrial product would the bolts be?

a)

equipment

b)

parts

c)

materials

d)

supplies

76.

How would a business's computers be classified?

a)

as parts

b)

as equipment

c)

as supplies

d)

as an installation

77.

Cash-register tapes and shipping orms used by a business would be classified as inductrial:

a)

equipment

b)

parts

c)

materials

d)

supplies

78.

You have two jobs offers, and you're trying to decide which one to accept. Each job has its advantages and disadvantages. You're facing a(n)

a)

principle

b)

ethical dilemma

c)

dilemma

d)

value conflict

79.

You are trying to decide whether or not to plagiarize a paper for school. This is an example of an ethical

a)

value

b)

principle

c)

dilemma

d)

moral

80.

Ethical dilemmas involve choosing between what is

a)

right or wrong

b)

easy or hard

c)

opinion or fact

d)

wanted or needed

81.

In a(n) _____________, someone could be harmed.

a)

dilemma

b)

problem

c)

situation

d)

ethical dilemma

82.

Mara's ethical belief don't change, whether she's at her part-time job or hanging out with her friends. Mara follows

a)

ethical principles

b)

ethical dilemmas

c)

subjective morals

d)

situational beliefs

83.

Neal has a coworker who doesn't think that bribery is wrong. The coworker is from another culture where bribery is much more accepted, and he tries to convince Neal that it isn't a big deal. Neal is facing an ethical dilemma because of

a)

conflicting values

b)

a lack of consequences

c)

greed

d)

transparency

84.

Thaddeus feels that his job doesn't pay him enough, so he feels like he deserves to take money out of the register every once in a while. Thaddeus is motivated by

a)

conflicting values

b)

the desire to provie himself

c)

bad role models

d)

greed

85.

Piper looks up to her new boss and tries to learn from her behavior as much as possible. However, Piper knows that some of her boss's actions are unethical. Piper isn't sure if she should follow her boss's example or not. Piper is facing an ethical dilemma because of

a)

a lack of consequences

b)

a bad role model

c)

greed

d)

pressure from others

86.

DeMarcus behaves ethically at his job even when no coworkers or supervisors are watching.

a)

transparency

b)

viability

c)

integrity

d)

greed

87.

Nicole considers stealing because she doesn't think anyone will catch her. Nicole is facing an ethical dilemma because of

a)

pressure from others

b)

a bad role model

c)

the desire to prove herself

d)

a lack of consequences