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WorksheetsUnit 2 - IGCSE Key terms
Total questions: 39
Worksheet time: 20mins
Job description
No of subordinates who report to each manager/supervisor
Payment for work usually paid weekly
Duties and responsibilities of a position
Passing responsibility to subordinates to complete tasks
Lassez-Faire Leadership
Employers ask potential employees questions to decide if they are suitable for the job
The message is passed to intended recipients and understood with feedback to confirm understanding
Salespeople are given a % of the selling price if they make a sale
A “hand’s off” approach to leadership where most decisions and responsibility are delegated to employees
Off the job training
Finding and choosing the correct candidate for the vacant job post
Choosing the most suitable candidates to invite to interview
Employees get rewarded with a % of the firm’s profits annually
Training off-site at a college or specialist training location
Profit Sharing
Ending a work contract without proper or legal justification
Employees get rewarded with a % of the firm’s profits annually
Choosing the most suitable candidates to invite to interview
An extra reward given to employees for reaching a certain target
Salary
Passing responsibility to subordinates to complete tasks
Payment for work usually paid weekly
Fixed payment usually paid monthly
Duties and responsibilities of a position
Maslow’s hierarchy of needs
End of employment due to underperformance or breaking company regulations
An extra reward given to employees for reaching a certain target
Finding and choosing the correct candidate for the vacant job post
Ranks human needs in order from survival needs to self-actualisation
Trade Union
Motivation is the reason why employees work hard and effectively for a business
An organisation of employees who aim to improve the pay and conditions of their members
Losing employment as the position no longer exists, for example after a factory is closed
Tells potential applicants about the job, what the requirements are and how to apply
Motivation
Hiring an employee for a post currently employed by the business in another post
Motivation is the reason why employees work hard and effectively for a business
Treating an employee differently because of age, ethnicity, gender or disability
Basic employee needs which must be fulfilled before employees can be motivated
Autocratic Leadership
No of subordinates who report to each manager/supervisor
Planning, commanding, controlling, organising and co-ordinating
The leader makes all decisions, one-way communication
Passing responsibility to subordinates to complete tasks
Labour turnover
Employees are given additional responsibility in their day to day tasks, which often involves more training or development
The message is passed to intended recipients and understood with feedback to confirm understanding
The number of employees leaving a business in a year and is calculated as a share of the total workforce
Groups of employees are given responsibility for a specific project, department or unit of work
Commission
Viewed workers as machines, the more you pay they harder they will work
The path through which authority is passed down through an organisation
An extra reward given to employees for reaching a certain target
Salespeople are given a % of the selling price if they make a sale
Job description
Duties and responsibilities of a position
No of subordinates who report to each manager/supervisor
Payment for work usually paid weekly
Passing responsibility to subordinates to complete tasks
Span of control
No of subordinates who report to each manager/supervisor
Passing responsibility to subordinates to complete tasks
Planning, commanding, controlling, organising and co-ordinating
Choosing the most suitable candidates to invite to interview
Communication (effective)
Basic employee needs which must be fulfilled before employees can be motivated
The message is passed to intended recipients and understood with feedback to confirm understanding
Groups of employees are given responsibility for a specific project, department or unit of work
Viewed workers as machines, the more you pay they harder they will work
Wages
An extra reward given to employees for reaching a certain target
Planning, commanding, controlling, organising and co-ordinating
Payment for work usually paid weekly
Payment for work usually paid weekly
Passing responsibility to subordinates to complete tasks
Delegation
Choosing the most suitable candidates to invite to interview
Passing responsibility to subordinates to complete tasks
Planning, commanding, controlling, organising and co-ordinating
An extra reward given to employees for reaching a certain target
Taylor’s Motivational Theory
Responsibility to ensure the workplace is safe and no accidents occur
Viewed workers as machines, the more you pay they harder they will work
The path through which authority is passed down through an organisation
Basic employee needs which must be fulfilled before employees can be motivated
Bonus
Planning, commanding, controlling, organising and co-ordinating
Leader consults with employees before making a decision, two-way communication
An extra reward given to employees for reaching a certain target
Responsibility to ensure the workplace is safe and no accidents occur
Chain of command
Leader consults with employees before making a decision, two-way communication
Responsibility to ensure the workplace is safe and no accidents occur
Basic employee needs which must be fulfilled before employees can be motivated
The path through which authority is passed down through an organisation
Functions of management
Responsibility to ensure the workplace is safe and no accidents occur
Basic employee needs which must be fulfilled before employees can be motivated
Leader consults with employees before making a decision, two-way communication
Planning, commanding, controlling, organising and co-ordinating
Democratic leadership
Groups of employees are given responsibility for a specific project, department or unit of work
Basic employee needs which must be fulfilled before employees can be motivated
Leader consults with employees before making a decision, two-way communication
Training to familiarise new employees with the workplace, co-workers and procedures
Job enrichment
The number of employees leaving a business in a year and is calculated as a share of the total workforce
Basic employee needs which must be fulfilled before employees can be motivated
Groups of employees are given responsibility for a specific project, department or unit of work
Employees are given additional responsibility in their day to day tasks, which often involves more training or development
Herzberg’s Hygiene Factors
Treating an employee differently because of age, ethnicity, gender or disability
End of employment due to underperformance or breaking company regulations
Groups of employees are given responsibility for a specific project, department or unit of work
Basic employee needs which must be fulfilled before employees can be motivated
Interview
An organisation of employees who aim to improve the pay and conditions of their members
Tells potential applicants about the job, what the requirements are and how to apply
Employers ask potential employees questions to decide if they are suitable for the job
Rewarding employees with positions of higher status or responsibility in the business
Unfair dismissal
No of subordinates who report to each manager/supervisor
Training off-site at a college or specialist training location
Government sets the minimum pay rate for workers within a country
Ending a work contract without proper or legal justification
Internal recruitment
Tells potential applicants about the job, what the requirements are and how to apply
Hiring an employee for a post currently employed by the business in another post
Basic employee needs which must be fulfilled before employees can be motivated
Rewarding employees with positions of higher status or responsibility in the business
Training
The message is passed to intended recipients and understood with feedback to confirm understanding
Losing employment as the position no longer exists, for example after a factory is closed
Improving the knowledge and skills of employees so they perform their jobs more effectively
Tells potential applicants about the job, what the requirements are and how to apply
Redundancy
Losing employment as the position no longer exists, for example after a factory is closed
A “hand’s off” approach to leadership where most decisions and responsibility are delegated to employees
The message is passed to intended recipients and understood with feedback to confirm understanding
Tells potential applicants about the job, what the requirements are and how to apply
Job description
The leader makes all decisions, one-way communication
Payment for work usually paid weekly
Duties and responsibilities of a position
Employees switch simple tasks for a short time
Dismissal
Hiring an employee for a post not currently employed by the business
Basic employee needs which must be fulfilled before employees can be motivated
Ranks human needs in order from survival needs to self-actualisation
End of employment due to underperformance or breaking company regulations
Job Advertisement
Treating an employee differently because of age, ethnicity, gender or disability
Tells potential applicants about the job, what the requirements are and how to apply
Rewarding employees with positions of higher status or responsibility in the business
Training to familiarise new employees with the workplace, co-workers and procedures
On the job training
The path through which authority is passed down through an organisation
Training at the workplace under the direction of an experienced employee
Hiring an employee for a post not currently employed by the business
Ranks human needs in order from survival needs to self-actualisation
Opportunities for promotion
Treating an employee differently because of age, ethnicity, gender or disability
Training to familiarise new employees with the workplace, co-workers and procedures
The message is passed to intended recipients and understood with feedback to confirm understanding
Rewarding employees with positions of higher status or responsibility in the business
Induction training
Training to familiarise new employees with the workplace, co-workers and procedures
Leader consults with employees before making a decision, two-way communication
Basic employee needs which must be fulfilled before employees can be motivated
Treating an employee differently because of age, ethnicity, gender or disability
Short-listing
Choosing the most suitable candidates to invite to interview
An extra reward given to employees for reaching a certain target
Training off-site at a college or specialist training location
Passing responsibility to subordinates to complete tasks
Recruitment and Selection
Hiring an employee for a post not currently employed by the business
Government sets the minimum pay rate for workers within a country
Finding and choosing the correct candidate for the vacant job post
An extra reward given to employees for reaching a certain target
Discrimination
Treating an employee differently because of age, ethnicity, gender or disability
Ranks human needs in order from survival needs to self-actualisation
Basic employee needs which must be fulfilled before employees can be motivated
Leader consults with employees before making a decision, two-way communication
External recruitment
Hiring an employee for a post not currently employed by the business
Government sets the minimum pay rate for workers within a country
An extra reward given to employees for reaching a certain target
The path through which authority is passed down through an organisation
Off the job training
Government sets the minimum pay rate for workers within a country
Training off-site at a college or specialist training location
An extra reward given to employees for reaching a certain target
The path through which authority is passed down through an organisation
