wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Unit 2 - IGCSE Key terms

Total questions: 39

Worksheet time: 20mins

Name
Class
Date
1.

Job description

a)

No of subordinates who report to each manager/supervisor

b)

Payment for work usually paid weekly

c)

Duties and responsibilities of a position

d)

Passing responsibility to subordinates to complete tasks

2.

Lassez-Faire Leadership

a)

Employers ask potential employees questions to decide if they are suitable for the job

b)

The message is passed to intended recipients and understood with feedback to confirm understanding

c)

Salespeople are given a % of the selling price if they make a sale

d)

A “hand’s off” approach to leadership where most decisions and responsibility are delegated to employees

3.

Off the job training

a)

Finding and choosing the correct candidate for the vacant job post

b)

Choosing the most suitable candidates to invite to interview

c)

Employees get rewarded with a % of the firm’s profits annually

d)

Training off-site at a college or specialist training location

4.

Profit Sharing

a)

Ending a work contract without proper or legal justification

b)

Employees get rewarded with a % of the firm’s profits annually

c)

Choosing the most suitable candidates to invite to interview

d)

An extra reward given to employees for reaching a certain target

5.

Salary

a)

Passing responsibility to subordinates to complete tasks

b)

Payment for work usually paid weekly

c)

Fixed payment usually paid monthly

d)

Duties and responsibilities of a position

6.

Maslow’s hierarchy of needs

a)

End of employment due to underperformance or breaking company regulations

b)

An extra reward given to employees for reaching a certain target

c)

Finding and choosing the correct candidate for the vacant job post

d)

Ranks human needs in order from survival needs to self-actualisation

7.

Trade Union

a)

Motivation is the reason why employees work hard and effectively for a business

b)

An organisation of employees who aim to improve the pay and conditions of their members

c)

Losing employment as the position no longer exists, for example after a factory is closed

d)

Tells potential applicants about the job, what the requirements are and how to apply

8.

Motivation

a)

Hiring an employee for a post currently employed by the business in another post

b)

Motivation is the reason why employees work hard and effectively for a business

c)

Treating an employee differently because of age, ethnicity, gender or disability

d)

Basic employee needs which must be fulfilled before employees can be motivated

9.

Autocratic Leadership

a)

No of subordinates who report to each manager/supervisor

b)

Planning, commanding, controlling, organising and co-ordinating

c)

The leader makes all decisions, one-way communication

d)

Passing responsibility to subordinates to complete tasks

10.

Labour turnover

a)

Employees are given additional responsibility in their day to day tasks, which often involves more training or development

b)

The message is passed to intended recipients and understood with feedback to confirm understanding

c)

The number of employees leaving a business in a year and is calculated as a share of the total workforce

d)

Groups of employees are given responsibility for a specific project, department or unit of work

11.

Commission

a)

Viewed workers as machines, the more you pay they harder they will work

b)

The path through which authority is passed down through an organisation

c)

An extra reward given to employees for reaching a certain target

d)

Salespeople are given a % of the selling price if they make a sale

12.

Job description

a)

Duties and responsibilities of a position

b)

No of subordinates who report to each manager/supervisor

c)

Payment for work usually paid weekly

d)

Passing responsibility to subordinates to complete tasks

13.

Span of control

a)

No of subordinates who report to each manager/supervisor

b)

Passing responsibility to subordinates to complete tasks

c)

Planning, commanding, controlling, organising and co-ordinating

d)

Choosing the most suitable candidates to invite to interview

14.

Communication (effective)

a)

Basic employee needs which must be fulfilled before employees can be motivated

b)

The message is passed to intended recipients and understood with feedback to confirm understanding

c)

Groups of employees are given responsibility for a specific project, department or unit of work

d)

Viewed workers as machines, the more you pay they harder they will work

15.

Wages

a)

An extra reward given to employees for reaching a certain target

b)

Planning, commanding, controlling, organising and co-ordinating

c)

Payment for work usually paid weekly

d)

Payment for work usually paid weekly

Passing responsibility to subordinates to complete tasks

16.

Delegation

a)

Choosing the most suitable candidates to invite to interview

b)

Passing responsibility to subordinates to complete tasks

c)

Planning, commanding, controlling, organising and co-ordinating

d)

An extra reward given to employees for reaching a certain target

17.

Taylor’s Motivational Theory

a)

Responsibility to ensure the workplace is safe and no accidents occur

b)

Viewed workers as machines, the more you pay they harder they will work

c)

The path through which authority is passed down through an organisation

d)

Basic employee needs which must be fulfilled before employees can be motivated

18.

Bonus

a)

Planning, commanding, controlling, organising and co-ordinating

b)

Leader consults with employees before making a decision, two-way communication

c)

An extra reward given to employees for reaching a certain target

d)

Responsibility to ensure the workplace is safe and no accidents occur

19.

Chain of command

a)

Leader consults with employees before making a decision, two-way communication

b)

Responsibility to ensure the workplace is safe and no accidents occur

c)

Basic employee needs which must be fulfilled before employees can be motivated

d)

The path through which authority is passed down through an organisation

20.

Functions of management

a)

Responsibility to ensure the workplace is safe and no accidents occur

b)

Basic employee needs which must be fulfilled before employees can be motivated

c)

Leader consults with employees before making a decision, two-way communication

d)

Planning, commanding, controlling, organising and co-ordinating

21.

Democratic leadership

a)

Groups of employees are given responsibility for a specific project, department or unit of work

b)

Basic employee needs which must be fulfilled before employees can be motivated

c)

Leader consults with employees before making a decision, two-way communication

d)

Training to familiarise new employees with the workplace, co-workers and procedures

22.

Job enrichment

a)

The number of employees leaving a business in a year and is calculated as a share of the total workforce

b)

Basic employee needs which must be fulfilled before employees can be motivated

c)

Groups of employees are given responsibility for a specific project, department or unit of work

d)

Employees are given additional responsibility in their day to day tasks, which often involves more training or development

23.

Herzberg’s Hygiene Factors

a)

Treating an employee differently because of age, ethnicity, gender or disability

b)

End of employment due to underperformance or breaking company regulations

c)

Groups of employees are given responsibility for a specific project, department or unit of work

d)

Basic employee needs which must be fulfilled before employees can be motivated

24.

Interview

a)

An organisation of employees who aim to improve the pay and conditions of their members

b)

Tells potential applicants about the job, what the requirements are and how to apply

c)

Employers ask potential employees questions to decide if they are suitable for the job

d)

Rewarding employees with positions of higher status or responsibility in the business

25.

Unfair dismissal

a)

No of subordinates who report to each manager/supervisor

b)

Training off-site at a college or specialist training location

c)

Government sets the minimum pay rate for workers within a country

d)

Ending a work contract without proper or legal justification

26.

Internal recruitment

a)

Tells potential applicants about the job, what the requirements are and how to apply

b)

Hiring an employee for a post currently employed by the business in another post

c)

Basic employee needs which must be fulfilled before employees can be motivated

d)

Rewarding employees with positions of higher status or responsibility in the business

27.

Training

a)

The message is passed to intended recipients and understood with feedback to confirm understanding

b)

Losing employment as the position no longer exists, for example after a factory is closed

c)

Improving the knowledge and skills of employees so they perform their jobs more effectively

d)

Tells potential applicants about the job, what the requirements are and how to apply

28.

Redundancy

a)

Losing employment as the position no longer exists, for example after a factory is closed

b)

A “hand’s off” approach to leadership where most decisions and responsibility are delegated to employees

c)

The message is passed to intended recipients and understood with feedback to confirm understanding

d)

Tells potential applicants about the job, what the requirements are and how to apply

29.

Job description

a)

The leader makes all decisions, one-way communication

b)

Payment for work usually paid weekly

c)

Duties and responsibilities of a position

d)

Employees switch simple tasks for a short time

30.

Dismissal

a)

Hiring an employee for a post not currently employed by the business

b)

Basic employee needs which must be fulfilled before employees can be motivated

c)

Ranks human needs in order from survival needs to self-actualisation

d)

End of employment due to underperformance or breaking company regulations

31.

Job Advertisement

a)

Treating an employee differently because of age, ethnicity, gender or disability

b)

Tells potential applicants about the job, what the requirements are and how to apply

c)

Rewarding employees with positions of higher status or responsibility in the business

d)

Training to familiarise new employees with the workplace, co-workers and procedures

32.

On the job training

a)

The path through which authority is passed down through an organisation

b)

Training at the workplace under the direction of an experienced employee

c)

Hiring an employee for a post not currently employed by the business

d)

Ranks human needs in order from survival needs to self-actualisation

33.

Opportunities for promotion

a)

Treating an employee differently because of age, ethnicity, gender or disability

b)

Training to familiarise new employees with the workplace, co-workers and procedures

c)

The message is passed to intended recipients and understood with feedback to confirm understanding

d)

Rewarding employees with positions of higher status or responsibility in the business

34.

Induction training

a)

Training to familiarise new employees with the workplace, co-workers and procedures

b)

Leader consults with employees before making a decision, two-way communication

c)

Basic employee needs which must be fulfilled before employees can be motivated

d)

Treating an employee differently because of age, ethnicity, gender or disability

35.

Short-listing

a)

Choosing the most suitable candidates to invite to interview

b)

An extra reward given to employees for reaching a certain target

c)

Training off-site at a college or specialist training location

d)

Passing responsibility to subordinates to complete tasks

36.

Recruitment and Selection

a)

Hiring an employee for a post not currently employed by the business

b)

Government sets the minimum pay rate for workers within a country

c)

Finding and choosing the correct candidate for the vacant job post

d)

An extra reward given to employees for reaching a certain target

37.

Discrimination

a)

Treating an employee differently because of age, ethnicity, gender or disability

b)

Ranks human needs in order from survival needs to self-actualisation

c)

Basic employee needs which must be fulfilled before employees can be motivated

d)

Leader consults with employees before making a decision, two-way communication

38.

External recruitment

a)

Hiring an employee for a post not currently employed by the business

b)

Government sets the minimum pay rate for workers within a country

c)

An extra reward given to employees for reaching a certain target

d)

The path through which authority is passed down through an organisation

39.

Off the job training

a)

Government sets the minimum pay rate for workers within a country

b)

Training off-site at a college or specialist training location

c)

An extra reward given to employees for reaching a certain target

d)

The path through which authority is passed down through an organisation