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WorksheetsSSG Review 3
Total questions: 45
Worksheet time: 23mins
Which is TRUE about long-term orientation culture
United States has a more long-term approach to life and results
If you work within a culture that has a long-term orientation, you may need to place greater emphasis on reciprocation of greetings, gifts, and rewards.
Long-term orientation is often marked by persistence, thrift and frugality
All of these
Which is TRUE about short-term orientation culture
Many countries in Asia value a short-term orientation
If you work within a culture that has a short-term orientation, you may need to place greater emphasis on reciprocation of greetings, gifts, and rewards
Short-term orientation is often marked by persistence, thrift and frugality, and an order to relationships based on age and status
All of these
“_______enables one individual or group to make the decisions that affect others, and to enforce control”
Power-from-within
Power-with
Power-over
Power-from-outside
Which type of power can manifest itself when we stand, walk, and speak.
Power-from-within
Power-with
Power-over
None of these answers
“Arises from our sense of connection, our bonding with other human beings, and with the environment” can be used to describe which type of power.
Power-from-within
Power-with
Power-over
None of these answers
“The power of a strong individual in a group of equals, the power not to command, but to suggest and be listened to, to begin something and see it happen” can be used to describe which type of power.
Power-from-within
Power-with
Power-over
None of these answers
Which of the following idioms can be used to describe the relationship between power and oppression.
A blessing in disguise
The best of both worlds
Get out of hand
Two sides of the same coin
When does a person obtain the expert power?
Person A has higher status than person B
Person A has more expertise knowledge than person B
Person A group is bigger than person B
Person A has more friend than person B
What are the possible behavior responses in the consequences of power?
Trustworthiness and betrayal
Complaint and compliance
Commitment and compliance
Trustworthiness and resistance
Why being socially connected is an important way of dealing with stress?
Because it’s easy to isolate yourself when you feel stressed
Because it helps you to maintain a normal routine
Because other people can give you good advices about your problems
Because it can help distract you from your problems for a while
When subordinates are under conditions of coercive power, which following behavior responses are likely to be used?
Tolerance
Enthusiasm
Acceptance
Resistance
According to the research on diversity, what makes diverse groups/teams are better at decision-making and problem-solving?
Tend to focus more on facts
Less additional idea
More variety of personality
Has different belief
What is the final best practice for boosting multicultural skills?
Developing cultural intelligence
Developing cognitive complexity
Developing cultural competence
Developing cross-cultural skills
The common story that can be used to reflect individualistic cultures is?
Tom and Jerry
Spider-man
Superman
Mickey mouse
Which of the following countries represent individualistic cultures?
Japan
Cuba
Vietnam
The United States
Which of the following can be seen as positive sides of conflict?
Help individuals and group members grow and develop self-identities
Affect the social climate of the group and inhibit group cohesiveness
Making people divert energies away from the performance
Influence on stress and the psychophysical consequences of stress
Which conflict-handling mode can be used when opponents with equal power are committed to mutually exclusive goals
Avoiding
Competing
Compromising
Accommodating
Which of the following are the five modes for conflict resolution developed by Kenneth Thomas (1976)?
(1) competing, (2) collaborating, (3) compromising, (4) avoiding, and (5) accommodating
(1) competing, (2) combination, (3) aggravating, (4) resistance, and (5) ignore
(1) competing, (2) combination, (3) compromising, (4) avoiding, and (5) accommodating
(1) competing, (2) collaborating, (3) aggravating, (4) resistance, and (5) ignore
What is the quickest and easiest solution to reduce conflict?
Physical separation
Use of rules and regulations
Third-party consultation
Confrontation and negotiation
In the Leader Trait Research which trait includes strong analytical abilities?
Self-confidence
Leadership motivation
Drive
Cognitive ability
Which conflict-handling mode can be used when an issue is trivial, or when more important issues are pressing
Avoiding
Competing
Compromising
Accommodating
Which conflict-handling mode can be used when issues are more important to others than yourself—to satisfy others and maintain cooperation
Avoiding
Competing
Compromising
Accommodating
Status can be defined as:
A person’s perceived level of importance or significance within a
particular context.
A result of power, with its roots in global colonialism and conquests
An action can deny certain groups jobs that pay living wages, can establish unequal. can deny affordable housing, and the list goes on
None of these above
Which power of the following exists when person B submits to person A because B feels that A has a right to exert power in a certain domain?
Expert Power
Legitimate Power
Reward Power
Coercive Power
Authority is another name of:
Expert Power
Legitimate Power
Reward Power
Coercive Power
Coercive power is also referred to as:
Respect power
Team power
Discipline power
Punish power
What is an example of Expert Power?
Professors presumably have power in the classroom because of their mastery of a particular subject matter.
A supervisor has a right to assign work.
Salary and promotion among most blue-collar workers is based on a labor contract, not a performance appraisal.
In many organizations, supervisors and managers really do not control very many rewards.
Reward Power exists when:
person A has power over person B because A can administer some form of punishment to B.
person A gains power because A has knowledge or expertise relevant to B.
when person B submits to person A because B feels that A has a right to exert power in a certain domain
when person A has power over person B because A controls rewards that B wants.
Last stage in the model of the Conflict Process
Frustration
Conceptualization
Behavior
Outcome
Of all the bases of power available to man, the power to hurt others is possibly the most often used, most often condemned and most difficult to control.
Reward Power
Coercive power
Referent Power
Legitimate Power
Which of the four key cultural differences could be considered offensive by some?
Direct versus indirect communication
Accents and fluency
Differing attitudes toward hierarchy
Conflicting decision-making norms
When one language is dominated in the group, what could happen to the person who can't speak it?
Less competent in a group
Feel left out
Be seen as contributing less
All the above
Which of the following provides a great advantage to the leader in their relationships with teammates?
Authority to control teammates
Superior status
Cultural intelligence
Explicit in communication
Which of the following intervention technique should be used sparingly?
Adaptation
Structural
Managerial
Voluntary or involuntary removal
When conflicts arise, what intervention technique should be used as a last resort?
Adaptation
Structural
Managerial
Voluntary or involuntary removal
Which traits are taking on increasing importance in the business world today?
Multiculturalism and cultural intelligence
Verbal and nonverbal communication
Cultural intelligence and language
Style, pace, language and nonverbal communication
When do the Conflicts of misperceived differences arise?
Reinforcing or weakening each other’s impact
Interpret each other’s actions or emotions erroneously
Differ over how to reach goals or pursue values
Hold totally different values or rank the same values in a significantly different order
What makes Relationship conflicts become hard to cope with?
Intimidate personal ego
Increased sense of self-worth
Misconception
People frequently aren’t admitted for what they are
Which behavior people often DON’T display when they
are being deceptive
Reduction in eye contact while engaged in a conversation
Awkward pauses in conversation
Decreased rate of speech
Increased smiling
The word “power” literally means:
“To be able to”
“The influence”
“The strength”
None of these answers
Pay raises, promotions, desirable job assignments, more responsibility, new equipment are example of:
Reward power
Legitimate
Expert Power
Coercive Power
To use THIS power: Punish in private , Inform subordinates of rules and penalties or this power can be used without jeopardizing personal integrity
Reward power
Legitimate power
Evaluation criteria
Coercive power
____cultures focus on the needs of the nation, community, family, or group of workers
Collectivist
Individualistic
Low-Power Distance
High-Power Distance
These conflicts, which relate to questions about what choices to make in a given situation, rest on differing views of the facts
conflicts of substance
Conflicts of process
Conflicts of misperceived differences
None of these
First stage in the model of the Conflict Process
Frustration
Conceptualization
Behavior
Outcome
